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OccamsRazor

747-8 CTD (again)

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Posted (edited)

Thought I had the issue resolved but while I was playing around with the EFB during a flight I got another CTD. Same error codes as before. Here's the log from the event viewer below.

I was told by PMDG support that the error code CLR20r3 is related to overclocking issues, and sometimes corrupt or outdated drivers. I only have factory overclocking on my GPU so I opted to reinstall my GPU driver and that seemed to do the trick for awhile. However it appears that something else is going on here. I already tried to do a clean reinstall of the driver again but that doesn't appear to remedy the problem anymore. Maybe someone here can offer some insight that PMDG support can't.

Description
Faulting Application Path:    E:\Program Files\Lockheed Martin\Prepar3D V4\Prepar3D.exe

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    Prepar3D.exe
Problem Signature 02:    4.3.29.25520
Problem Signature 03:    5b2c3263
Problem Signature 04:    mscorlib
Problem Signature 05:    4.7.3163.0
Problem Signature 06:    5b58f318
Problem Signature 07:    5cd7
Problem Signature 08:    26
Problem Signature 09:    FOPL4MYEJCHQ4QUDLY5M1JG1EE1KJYWU
OS Version:    10.0.17134.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    fc4c
Additional Information 2:    fc4c60effd05788fd32d3c6b85371fb7
Additional Information 3:    423a
Additional Information 4:    423aedc73e5116e966d6ff24a2ec4597

Files that help describe the problem
minidump.mdmp
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt
AppCompat.txt
WERGenerationLog.txt

 

Here's the link to the original thread: https://www.avsim.com/forums/topic/543147-747-8-crash-to-desktop-p3d-v4/

Edited by OccamsRazor

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Same answer as before.

The same crash dump is pointing to the same issue. Graphics card/driver issue. Right in the crash dump.

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What video drivers are you using?And what version?

Regards

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Try cleaning out all driver files and folders.  Get DDU (display driver uninstaller) (free) and run it with windows in safe mode.  Safe mode is required to completely  clean out old files.  Then restart windows and download current or known good driver and install it.  Hope this helps. It has help me on occasion but isn't always the solution.

  • Upvote 1

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I myself use the ccleaner to clean out any leftovers before i install the new drivers.

Regards

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