effects on 747 do not work

[maca11 2]

Hello,

I bought and installed immersion package for PMDG 747. All seems to be inslaled well. Independent immersion manager works, however, effects (lights and others) are not activated. Green buttons on left side of immersion manager window stay inactivated. Only what I can do is to activate it blue - preview - then it works. However, once I return back to sim it is again unactivated...I cannot make it working…..

Any idea what can be wrong ?

many thanks !

JM

[Keven Menard 658]

Have you activated the add-on when launching the simulator?

Have you moved your Documents folder from its original location?

[maca11 2]

Hi, yes I have activated add-on when launching add-on.

My Documents folder is in original location. I have not changed anything during or after installation.

Many thanks

JM

Edited October 10, 2018 by maca11

[maca11 2]

Hi, yes I have activated add-on when launching add-on.

My Documents folder is in original location. I have not changed anything during or after installation.

Many thanks

JM

[maca11 2]

to add to all this, green button is activated for engine smoke only (even it is night, all lights are switched on, but immersion manager not activated for lights and other effects). As said before I can activate it and see the effect but only as a preview (blue dot button).

Any idea what is wrong ?

[maca11 2]

Cannot be a problem that in the same time I have activated PrecifitFX ?

otherwise I cannot find the obstacle.

...

 

many thanks for any reaction

JM

[Keven Menard 658]

We published an update earlier today, let me know if it's still an issue for you!

[maca11 2]

automatically updated, at the end the alert sying something like - problem with authentication , do you want to contact supplier ?.

I pressed OK, and then Oldprop website is opened.

Then I tried as usually . starting P3d, window asking me if I want to start VFX central, I pressed yes, then window asking me if I want to initiate immersion manager, I pressed yes.

Then all is the same. Immersion manager is activated (once I choose B744), if I open immersion manager window I can see only left green dot next to engine smoke but not next to all other effects.

I can temporarily activate through preview... blue dot...….

[maca11 2]

If I open VFX central, I can see 747 immersion with green underline as installed and activated...

[Keven Menard 658]

I need the exact error message you are getting, not approximations of messages. I also need to know if you logged into a different account in VFXCentral throughout the process and if you tried to uninstall/reinstall.

What weather conditions and time of day have you tried?

Can you post screenshots of the effects not working with the environment?

[maca11 2]

after latest trial   log.txt says :

Object reference not set to an instance if an object.    at Ui.MainWindow.a()

...

[david.merak 0]

in thge log im receiving this error  and i have the same behavior

--- Please send this file at ---@---.com for analysis ---
-----------------------------------------------------------------

Owner:            
Time (UTC):       10/9/2018 4:09:20 AM
Launch (s):       818.9469394
OS:               Microsoft Windows 10 Pro
Version:          1.0.3
.NET Framework:   4.6 RC or later
Memory:           .09 GB

Installed Sim Platforms: 

Exception: 
Object reference not set to an instance of an object.

StackTrace: 
   at Ui.MainWindow.a()
   at System.Windows.Threading.DispatcherTimer.FireTick(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Console: A.v+A

Edited October 13, 2018 by Keven Menard

[maca11 2]

so what I can do ? some effects work (contrails, engines smoke) and other not at all - all lights and others.

I reinstalled several times, did not change any settings (folders..).

No idea what to do...

many thanks for support

 

JM

[Keven Menard 658]

On 10/11/2018 at 5:20 PM, Keven Menard said:

What weather conditions and time of day have you tried?

Can you post screenshots of the effects not working with the environment?

 

[maca11 2]

so what I can do ? some effects work (contrails, engines smoke) and other not at all - all lights and others.

I reinstalled several times, did not change any settings (folders..).

No idea what to do...

many thanks for support

 

JM