cannot get the plane working

[Odgaard 0]

Have just uppdated my computer to i5-4460 3.2GHz 8MB Ram. Cannot get my PMDG 737 and 777 working . I reinstalled
going back to the original downloads connected to my purchase order, but cannot get the plane working - no power, flaps etc.?

[Fabo 213]

Submit a ticket.

[Ausflight 32]

Have you installed as a administrator and run as well?

Regards.

[Odgaard 0]

I just have a copy of the installation on my previous HDD disk to SSD with faster processor an d doubleRAM

[Bob Marton 39]

Why not download the updated copy from the Operations Center?

[Odgaard 0]

I thought I did when I went in to the original purchase and downloaded the file again

[Ephedrin 418]

Odgaard,

we have to sign all of our postings in the PMDG forum with our full names, otherwise the posts may be deleted. 

 

Anyway, there is a lot of information missing to be able to even help you. Have you got a new computer or have you built in new hardware?

In both cases it might be the case that your product verification isn't valid anymore. Have you unregistered your addons before upgrading the hardware? Have you had to re-enter the serial keys? Your rare describtion sounds like a registration issue in which case you will have to submit a support ticket. 

support.precisionmanuals.com You'll have to register a support account there. 

Additional info for you: The download version on the PMDG website is not the very latest version. There are reasons for that but you will need this version to be able to then update to the latest version via the Operation Center. 

But again, "no power, flaps" sounds like an unregistered addon.