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DrumsArt

"Could not retrieve information for this specific aircraft!"

By DrumsArt, in The Multi-Crew Experience (MCE) Support Forum

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DrumsArt    270

DrumsArt
Posted (edited)

Hi Gerald,

..."This application is going to terminate"..and so...

This is the message I have with my Bonanza A2A...

I know that MCE does not have specific parameters for this aircraft but normally it should at least accept it, if only to be able to manage ATC (RC or PF3).

This is the very first time I have had this message. Of course, latest version of MCE, P3Dv4.5.

Thank you and Regards,

Richard

 

Edited by DrumsArt
  • Like 1

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
2 hours ago, DrumsArt said:

Hi Gerald,

..."This application is going to terminate"..and so...

This is the message I have with my Bonanza A2A...

I know that MCE does not have specific parameters for this aircraft but normally it should at least accept it, if only to be able to manage ATC (RC or PF3).

This is the very first time I have had this message. Of course, latest version of MCE, P3Dv4.5.

Thank you and Regards,

Richard

 

Sure, even if aircraft isn't on the fully supported list, MCE is guaranteed to load.

Please send "aircraft.cfg" file to support and we'll get it to load sometime next week.

 

 

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Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted
2 hours ago, FS++ said:

Sure, even if aircraft isn't on the fully supported list, MCE is guaranteed to load.

Please send "aircraft.cfg" file to support and we'll get it to load sometime next week.

 

 

File on his way!

Thanks a lot for support.

Regards,

Richard

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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fppilot    4,391

fppilot
Posted

Why a crew on a Bonanza?  Just have to ask.

Frank Patton
MasterCase Pro H500M; MSI Z490 WiFi MOB; i7 10700k 3.8 Ghz; Gigabyte RTX 3080 12gb OC; H100i Pro liquid cooler; 32GB DDR4 3600;  Gold RMX850X PSU;
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Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126
                        "I will never put my name on a product that does not have in it the best that is in me." - John Deere

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DrumsArt    270

DrumsArt
Posted (edited)
9 minutes ago, fppilot said:

Why a crew on a Bonanza?  Just have to ask.

Hi Franck,

It's not for the crew, MCE serves as a voice interface between ATC and me (e. g. Radar Contact, PF3 or native ATC). These programs originally work with the keyboard or mouse. MCE allows me to perform these procedures myself vocally. In addition, if I wish, I can ask the FO to manage ATC (very practical in some situations, such as in reality).

Richard

Edited by DrumsArt

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
On 10/11/2019 at 5:30 PM, DrumsArt said:

Hi Gerald,

..."This application is going to terminate"..and so...

This is the message I have with my Bonanza A2A...

I know that MCE does not have specific parameters for this aircraft but normally it should at least accept it, if only to be able to manage ATC (RC or PF3).

This is the very first time I have had this message. Of course, latest version of MCE, P3Dv4.5.

Thank you and Regards,

Richard

 

Got file and follow-up

If it's P3D V4, then maybe issue is that there is no reference to aircraft location in "Add-ons.cfg" file found under C:\ProgramData\Lockheed Martin\Prepar3D v4\ folder.

Could you post the content of the file and let me know where you installed Bonanza Simobject folder (\My Documents\ or other)?

 

 

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Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted (edited)
42 minutes ago, FS++ said:

Got file and follow-up

If it's P3D V4, then maybe issue is that there is no reference to aircraft location in "Add-ons.cfg" file found under C:\ProgramData\Lockheed Martin\Prepar3D v4\ folder.

Could you post the content of the file and let me know where you installed Bonanza Simobject folder (\My Documents\ or other)?

 

 

Content of the Add-ons.cfg file:

[Package.0]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A320-A321 Professional
TITLE=Aerosoft A320-A321 Professional
ACTIVE=true
REQUIRED=false
[Package.1]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A318-A319 Professional
TITLE=Aerosoft A318-A319 Professional
ACTIVE=true
REQUIRED=false
[Package.2]
PATH=C:\Users\Portier\Documents\Prepar3d v4 Add-ons\Spotlights
TITLE=FSLabs Spotlights
ACTIVE=true
REQUIRED=false
[Package.3]
PATH=E:\Prepar3D v4 Add-ons\FSLabs
TITLE=FSLabs Aircraft Family
ACTIVE=true
REQUIRED=false
[Package.4]
PATH=E:\Prepar3D v4 Add-ons\A2A
TITLE=A2A P3D Add-Ons
ACTIVE=true
REQUIRED=false
[Package.5]
PATH=E:\Prepar3D v4 Add-ons\OctopusGroup An-2
TITLE=OctopusGroup An-2
ACTIVE=true
REQUIRED=false
[Package.6]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft F-14 Extended
TITLE=Aerosoft F-14 Extended
ACTIVE=true
REQUIRED=false
[Package.7]
PATH=C:\Program Files (x86)\12bPilot\SODE\P3Dv4
TITLE=SODE
ACTIVE=true
REQUIRED=false
[Package.8]
PATH=E:\Prepar3D v4 Add-ons\Vertx DA62
TITLE=Vertx DA62
ACTIVE=true
REQUIRED=false
[Package.9]
PATH=E:\Prepar3D v4 Add-ons\Anchorage Professional
TITLE=Aerosoft Sim-wings Anchorage Professional
ACTIVE=true
REQUIRED=false
[Package.10]
PATH=E:\Prepar3D v4 Add-ons\Legacy V2 P3D4
TITLE=Realair Legacy
ACTIVE=true
REQUIRED=false
[Package.11]
PATH=E:\Prepar3D v4 Add-ons\Turbine Duke V2 P3D4
TITLE=Realair Turbine DukeV2
ACTIVE=true
REQUIRED=false
[Package.12]
PATH=E:\Prepar3D v4 Add-ons\MyTraffic6
TITLE=MyTraffic
ACTIVE=true
REQUIRED=false
[Package.13]
PATH=C:\Users\Portier\Documents\Prepar3D v4 Add-ons\Lorby-SI LorbyFlashlight_P3D_V4
ACTIVE=true
REQUIRED=false

- Bonanza Simobject folder installed:

E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza

If I'm not mistaken, there seems to be no mistake about the paths...

Richard

Edited by DrumsArt

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
1 hour ago, DrumsArt said:

Content of the Add-ons.cfg file:

[Package.0]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A320-A321 Professional
TITLE=Aerosoft A320-A321 Professional
ACTIVE=true
REQUIRED=false
[Package.1]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A318-A319 Professional
TITLE=Aerosoft A318-A319 Professional
ACTIVE=true
REQUIRED=false
[Package.2]
PATH=C:\Users\Portier\Documents\Prepar3d v4 Add-ons\Spotlights
TITLE=FSLabs Spotlights
ACTIVE=true
REQUIRED=false
[Package.3]
PATH=E:\Prepar3D v4 Add-ons\FSLabs
TITLE=FSLabs Aircraft Family
ACTIVE=true
REQUIRED=false
[Package.4]
PATH=E:\Prepar3D v4 Add-ons\A2A
TITLE=A2A P3D Add-Ons
ACTIVE=true
REQUIRED=false
[Package.5]
PATH=E:\Prepar3D v4 Add-ons\OctopusGroup An-2
TITLE=OctopusGroup An-2
ACTIVE=true
REQUIRED=false
[Package.6]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft F-14 Extended
TITLE=Aerosoft F-14 Extended
ACTIVE=true
REQUIRED=false
[Package.7]
PATH=C:\Program Files (x86)\12bPilot\SODE\P3Dv4
TITLE=SODE
ACTIVE=true
REQUIRED=false
[Package.8]
PATH=E:\Prepar3D v4 Add-ons\Vertx DA62
TITLE=Vertx DA62
ACTIVE=true
REQUIRED=false
[Package.9]
PATH=E:\Prepar3D v4 Add-ons\Anchorage Professional
TITLE=Aerosoft Sim-wings Anchorage Professional
ACTIVE=true
REQUIRED=false
[Package.10]
PATH=E:\Prepar3D v4 Add-ons\Legacy V2 P3D4
TITLE=Realair Legacy
ACTIVE=true
REQUIRED=false
[Package.11]
PATH=E:\Prepar3D v4 Add-ons\Turbine Duke V2 P3D4
TITLE=Realair Turbine DukeV2
ACTIVE=true
REQUIRED=false
[Package.12]
PATH=E:\Prepar3D v4 Add-ons\MyTraffic6
TITLE=MyTraffic
ACTIVE=true
REQUIRED=false
[Package.13]
PATH=C:\Users\Portier\Documents\Prepar3D v4 Add-ons\Lorby-SI LorbyFlashlight_P3D_V4
ACTIVE=true
REQUIRED=false

- Bonanza Simobject folder installed:

E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza

If I'm not mistaken, there seems to be no mistake about the paths...

Richard

OK, at the bottom of the file, add this section

[Package.14]

PATH=E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza
ACTIVE=true
REQUIRED=false

Posted Image

 

Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted (edited)
2 hours ago, FS++ said:

OK, at the bottom of the file, add this section

[Package.14]

PATH=E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza
ACTIVE=true
REQUIRED=false

Done but no change...

EDIT: the other A2A aircraft such as the Cherokee and Comanche are perfectly recognized by MCE. They are obviously located in the same path as the Bonanza. Surprising! Where can it block?

Richard

Edited by DrumsArt

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
10 hours ago, DrumsArt said:

Done but no change...

EDIT: the other A2A aircraft such as the Cherokee and Comanche are perfectly recognized by MCE. They are obviously located in the same path as the Bonanza. Surprising! Where can it block?

Richard

MCE needs to locate the "aircraft.cfg" file.

It needs to be directed to the folder that contains it

Make sure the entry you added is still there, you never know if it wasn't saved by any chance. Say, file locked in read-only

 

Posted Image

 

Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted
3 hours ago, FS++ said:

MCE needs to locate the "aircraft.cfg" file.

It needs to be directed to the folder that contains it

Make sure the entry you added is still there, you never know if it wasn't saved by any chance. Say, file locked in read-only

 

The entry I added is still there, file not locked in read only...

[Package.0]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A320-A321 Professional
TITLE=Aerosoft A320-A321 Professional
ACTIVE=true
REQUIRED=false
[Package.1]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A318-A319 Professional
TITLE=Aerosoft A318-A319 Professional
ACTIVE=true
REQUIRED=false
[Package.2]
PATH=C:\Users\Portier\Documents\Prepar3d v4 Add-ons\Spotlights
TITLE=FSLabs Spotlights
ACTIVE=true
REQUIRED=false
[Package.3]
PATH=E:\Prepar3D v4 Add-ons\FSLabs
TITLE=FSLabs Aircraft Family
ACTIVE=true
REQUIRED=false
[Package.4]
PATH=E:\Prepar3D v4 Add-ons\A2A
TITLE=A2A P3D Add-Ons
ACTIVE=true
REQUIRED=false
[Package.5]
PATH=E:\Prepar3D v4 Add-ons\OctopusGroup An-2
TITLE=OctopusGroup An-2
ACTIVE=true
REQUIRED=false
[Package.6]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft F-14 Extended
TITLE=Aerosoft F-14 Extended
ACTIVE=true
REQUIRED=false
[Package.7]
PATH=C:\Program Files (x86)\12bPilot\SODE\P3Dv4
TITLE=SODE
ACTIVE=true
REQUIRED=false
[Package.8]
PATH=E:\Prepar3D v4 Add-ons\Vertx DA62
TITLE=Vertx DA62
ACTIVE=true
REQUIRED=false
[Package.9]
PATH=E:\Prepar3D v4 Add-ons\Anchorage Professional
TITLE=Aerosoft Sim-wings Anchorage Professional
ACTIVE=true
REQUIRED=false
[Package.10]
PATH=E:\Prepar3D v4 Add-ons\Legacy V2 P3D4
TITLE=Realair Legacy
ACTIVE=true
REQUIRED=false
[Package.11]
PATH=E:\Prepar3D v4 Add-ons\Turbine Duke V2 P3D4
TITLE=Realair Turbine DukeV2
ACTIVE=true
REQUIRED=false
[Package.12]
PATH=E:\Prepar3D v4 Add-ons\MyTraffic6
TITLE=MyTraffic
ACTIVE=true
REQUIRED=false
[Package.13]
PATH=C:\Users\Portier\Documents\Prepar3D v4 Add-ons\Lorby-SI LorbyFlashlight_P3D_V4
ACTIVE=true
REQUIRED=false
[Package.14]
PATH=E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza
ACTIVE=true
REQUIRED=false

Richard

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
17 minutes ago, DrumsArt said:

The entry I added is still there, file not locked in read only...

[Package.0]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A320-A321 Professional
TITLE=Aerosoft A320-A321 Professional
ACTIVE=true
REQUIRED=false
[Package.1]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft A318-A319 Professional
TITLE=Aerosoft A318-A319 Professional
ACTIVE=true
REQUIRED=false
[Package.2]
PATH=C:\Users\Portier\Documents\Prepar3d v4 Add-ons\Spotlights
TITLE=FSLabs Spotlights
ACTIVE=true
REQUIRED=false
[Package.3]
PATH=E:\Prepar3D v4 Add-ons\FSLabs
TITLE=FSLabs Aircraft Family
ACTIVE=true
REQUIRED=false
[Package.4]
PATH=E:\Prepar3D v4 Add-ons\A2A
TITLE=A2A P3D Add-Ons
ACTIVE=true
REQUIRED=false
[Package.5]
PATH=E:\Prepar3D v4 Add-ons\OctopusGroup An-2
TITLE=OctopusGroup An-2
ACTIVE=true
REQUIRED=false
[Package.6]
PATH=E:\Prepar3D v4 Add-ons\Aerosoft F-14 Extended
TITLE=Aerosoft F-14 Extended
ACTIVE=true
REQUIRED=false
[Package.7]
PATH=C:\Program Files (x86)\12bPilot\SODE\P3Dv4
TITLE=SODE
ACTIVE=true
REQUIRED=false
[Package.8]
PATH=E:\Prepar3D v4 Add-ons\Vertx DA62
TITLE=Vertx DA62
ACTIVE=true
REQUIRED=false
[Package.9]
PATH=E:\Prepar3D v4 Add-ons\Anchorage Professional
TITLE=Aerosoft Sim-wings Anchorage Professional
ACTIVE=true
REQUIRED=false
[Package.10]
PATH=E:\Prepar3D v4 Add-ons\Legacy V2 P3D4
TITLE=Realair Legacy
ACTIVE=true
REQUIRED=false
[Package.11]
PATH=E:\Prepar3D v4 Add-ons\Turbine Duke V2 P3D4
TITLE=Realair Turbine DukeV2
ACTIVE=true
REQUIRED=false
[Package.12]
PATH=E:\Prepar3D v4 Add-ons\MyTraffic6
TITLE=MyTraffic
ACTIVE=true
REQUIRED=false
[Package.13]
PATH=C:\Users\Portier\Documents\Prepar3D v4 Add-ons\Lorby-SI LorbyFlashlight_P3D_V4
ACTIVE=true
REQUIRED=false
[Package.14]
PATH=E:\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Beechcraft_35_Bonanza
ACTIVE=true
REQUIRED=false

Richard

If you don't mind, one workaround would be to copy the entire Bonanza aircraft folder and paste it to \Prepar3D main installation folder\SimObjects\Airplanes\  folder.

 

Posted Image

 

Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted
1 minute ago, FS++ said:

If you don't mind, one workaround would be to copy the entire Bonanza aircraft folder and paste it to \Prepar3D main installation folder\SimObjects\Airplanes\  folder.

 

Hi Gerald,

Ok, I just cracked the code of the "Secret Box" (I love these puzzles):laugh:😎.

So,

when comparing two Aircraft.cfg files, the Comanche (working) and the Bonanza (issue), I found that the Comanche format is in ANSI while the Bonanza was in UTF-8 (I can't remember under what circumstances). At first I tried to save the Bonanza file in ANSI (like the Comanche file), when saving, a warning message pointed out to me that there were special codes (Unicode) in the file and that there could be problems confirming the backup. So I finally saved the Aircraft.cfg from the Bonanza in Unicode. MCE finally recognizes this!

I'm not an expert in text file code, it's just that when I looked on the forums, I saw that a bad format could have some consequences.
It was of course not a MCE-related problem, sorry to have wasted your time with this stuff...

Thank you for your support.

Regards,

Richard

 

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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FS++    712

FS++
Posted
1 hour ago, DrumsArt said:

Hi Gerald,

Ok, I just cracked the code of the "Secret Box" (I love these puzzles):laugh:😎.

So,

when comparing two Aircraft.cfg files, the Comanche (working) and the Bonanza (issue), I found that the Comanche format is in ANSI while the Bonanza was in UTF-8 (I can't remember under what circumstances). At first I tried to save the Bonanza file in ANSI (like the Comanche file), when saving, a warning message pointed out to me that there were special codes (Unicode) in the file and that there could be problems confirming the backup. So I finally saved the Aircraft.cfg from the Bonanza in Unicode. MCE finally recognizes this!

I'm not an expert in text file code, it's just that when I looked on the forums, I saw that a bad format could have some consequences.
It was of course not a MCE-related problem, sorry to have wasted your time with this stuff...

Thank you for your support.

Regards,

Richard

 

Good find.

Good to remind people about that.

It is indeed one of the subtle issues that can leave you head scratching for a while.

Posted Image

 

Gerald R

http://www.multicrewxp.com

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DrumsArt    270

DrumsArt
Posted
25 minutes ago, FS++ said:

Good find.

Good to remind people about that.

It is indeed one of the subtle issues that can leave you head scratching for a while.

I can't edit anymore the topic title. If you have the power, is it possible to add to the title "Solved"?

Richard

Richard Portier

MAXIMUS VI FORMULA|Intel® Core i7-4770K Oc@4.50GHz x8|NVIDIA GeForce GTX 1080ti|M16GB DDR3|Windows10 Pro 64|P3Dv5|AFS2|TrackIr5|Saitek ProFlight Yoke + Quadrant + Rudder Pedal|Thrustmaster Warthog A10|

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