I keep getting the blank screen in my newly updated GNS 750.  This happens to me a lot. Any ideas?

This is what my rxp,GTN,SIM.dll.log says:

20/02/16 18:35:39.535 09820 -    ] # rxpGtnSim64.dll version 2.5.22.2
20/02/16 18:35:39.534 09820 INFO ] 
20/02/16 18:37:15.878 09820 INFO ] GTN 750.1 - TRAINER 6620
20/02/16 18:38:32.092 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_nand_drvr_sim.c(838) (null)
20/02/16 18:38:32.093 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_nand_drvr_sim.c(838) (null)
20/02/16 18:38:32.094 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(267) (null)
20/02/16 18:38:32.095 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(319) (null)
20/02/16 18:38:32.096 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(267) (null)
20/02/16 18:38:32.097 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(319) (null)
20/02/16 18:38:32.098 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(267) (null)
20/02/16 18:38:32.099 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(319) (null)
20/02/16 18:38:32.100 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(267) (null)
20/02/16 18:38:32.101 09820 WARN ] FAIL: 01 ..\..\src\krnl\krnl_lib\sim\hwm_eeprom_win32.c(319) (null)
 

10 hours ago, Slayer said:

Did you try the F1 Update tool?

I don't think the F1 update tool will help with the RealityXP gauge...

Edited February 17, 20206 yr by RXP

14 hours ago, Bill Alderson said:

I keep getting the blank screen in my newly updated GNS 750

Hi,

Did you make any particular change on your system lately?

12 hours ago, w6kd said:

I don't think the F1 update tool will help with the RealityXP gauge...

I got the original from F1.  Where else would I get the proper XP 11 update?

Thanks for the help...

 

3 hours ago, RXP said:

Hi,

Did you make any particular change on your system lately?

Other than I'm still using Windows 7 instead of 10; no.

Thanks for the input....

11 minutes ago, Bill Alderson said:

Other than I'm still using Windows 7 instead of 10; no.

Did you change from 10 to 7 lately? (or the reverse)?

If you were being sarcastic I might have failed to understand the corollary between my question about 'change' and your answer using 'still'.

Otherwise:

does it it mean all of a sudden, while doing nothing particular on your system (i.e. not moving files around, using a 'cleaner' tool, changing your user account access rights or changing UAC settings, changing or updating anti-virus program etc....) it started to fail with this error in the log file?

Edited February 17, 20206 yr by RXP

1 hour ago, RXP said:

Did you change from 10 to 7 lately? (or the reverse)?

If you were being sarcastic I might have failed to understand the corollary between my question about 'change' and your answer using 'still'.

Otherwise:

does it it mean all of a sudden, while doing nothing particular on your system (i.e. not moving files around, using a 'cleaner' tool, changing your user account access rights or changing UAC settings, changing or updating anti-virus program etc....) it started to fail with this error in the log file?

Hello Jean-Luc,

No. I always had 7 but Microsoft stopped supporting 7 last month and I refuse to upgrade until I upgrade my computer and that's not going to happen for awhile yet; but no major upgrades (or minor for the matter) that I can think of.  

Strangely enough, the problem started a few days ago.  I sometimes use the 750 in the FlyJ Sim 727 and when I clicked for the GPS pop-up, I got the window but no map; or anything else.  The plane was on ground power and the gps should have running.  I checked for upgrades and I showed the there was an upgrade available so I downloaded and installed the upgrade and the trainer and no joy.

Maybe a complete uninstal/reinstall perhaps?  

 

Did you by any chance previously run 'as admin'?

It looks like you're not running as admin now otherwise this would be reported in the RXP log file.

Since a few GTN versions back, we've added a 'self-healing' mechanism in the case you've run as-admin in the past. This is because in this case, some of the GTN files would be inaccessible with your normal user access rights, and the error message shown in the log file is typical of this.

To self-heal, just run the simulator once as-admin and the GTN will 'cure' itself and allow the normal user account to access the files again the next time you run the simulator not as-admin.

Edited February 17, 20206 yr by RXP

1 hour ago, RXP said:

Did you by any chance previously run 'as admin'?

It looks like you're not running as admin now otherwise this would be reported in the RXP log file.

Since a few GTN versions back, we've added a 'self-healing' mechanism in the case you've run as-admin in the past. This is because in this case, some of the GTN files would be inaccessible with your normal user access rights, and the error message shown in the log file is typical of this.

To self-heal, just run the simulator once as-admin and the GTN will 'cure' itself and allow the normal user account to access the files again the next time you run the simulator not as-admin.

Yep, that did it!  Turns out that I had to modify my Admin rights because some Adobe upgrade changed things.  I did a temporary fix and eventually MS came out with a special update and never reset my admin rights to where they were originally.  Forgot all about that.

The GPS is working normally now.  Much obliged for your help.

Edited February 17, 20206 yr by Bill Alderson