Good morning all.  I pre ordered Microsoft Flight Simulator: Premium Deluxe and within the store, I have it as an owned product.  It seemed to me that I needed to first install the basic package, which I did yesterday - it took almost 11 hours. This morning, I thought to add the de luxe package, but it asks for "redeem a code".  I am sure I don't have one.  It will, and has, started the basic package and downloaded something extra before permitting me to enter the sim.  How on earth do I add the additional parts of my package or must I uninstall and download the "full" package?  At 76, I usually cope with the simpler issues, but, after a couple of hours trying all sorts, I am stuck and would appreciate some assistance or clues on what to do next.  Thanks.

M.

People have reported various problems with this, but for me the additional content was in the content manager. If you go into the content manager within the sim, if it shows 110 items at the top, that's good, then you just need to add the items not already downloaded. The base package includes, I believe 90, so there are 20 items in that list that need to be installed. Easiest way to do this is to check the box at the very top of the list and then a button will appear to let you download the missing items. Sorry I don't remember the exact buttonology...

Hope that helps!

Edit: another way to see if the premium content is in the content manager is to use the search box in the content manager to search for a premium airport, like Chicago or Denver....

Edited August 19, 20205 yr by cwburnett

I bought the Premium Deluxe version in the Microsoft store as well. I then just clicked on the Premium Deluxe version I had in my owned games and it started downloading, (still downloading, 8 hours so far). I don't think you have to install the base version first. I did notice that the first package it downloaded had 787 in its title which only comes with the version I bought. Have you opened the game to see if you have the extra aircraft? 

J'ai ce problème aussi, j'ai payé de Luxe, mais il me manque 10 avions et 10 aéroports? !!
Pouvez-vous nous le dire ou nous écrire pour demander de l'aide à Microsoft?
Je vous remercie

Edited August 19, 20205 yr by Accolade

I had a similar problem with the Orbx scenery, it was saying no 3rd party installed but when I checked it was there.