September 7, 20205 yr Since MSFS 2020 was released, I have been using my old PC (i7 2600, gtx 980ti). However, I just finished building a new computer with all the latest trimmings. I mirrored my old ssd to a new ssd m.3. Everything loads up perfectly. But, whenever I try to load msfs2020, I get this message:"Microsoft Flight Sim is not available in your account, error code Ox3f8001? I can not find a customer service phone or email to ask for help. Any suggestions will do--Help help.
September 8, 20205 yr 16 hours ago, williehayes52 said: Since MSFS 2020 was released, I have been using my old PC (i7 2600, gtx 980ti). However, I just finished building a new computer with all the latest trimmings. I mirrored my old ssd to a new ssd m.3. Everything loads up perfectly. But, whenever I try to load msfs2020, I get this message:"Microsoft Flight Sim is not available in your account, error code Ox3f8001? I can not find a customer service phone or email to ask for help. Any suggestions will do--Help help. For a completely new hardware you need a clean installation of Windows, not old installation moved or cloned from old PC.
September 8, 20205 yr Have you logged in to your gaming account yet? This might be needed to reauthorize the new machine to your account.
September 8, 20205 yr I'm afraid to ask but......what graphics card did you buy? MSFS Alpha tester on W10 Pro x64. Hardware: AMD 5900X 12 core CPU. Cooler Master ML360R AIO, Asus X570-E mobo, Asus Strix 3090 24GB gfx card, G.Skill TridentZ 64GB (4x16) DDR4-3600 RAM, Samsung 970 250GB SSD (OS), Samsung 980 Pro 1TB M.2 pcie-4 NVMe SSD (MSFS install). EVGA 850w Gold cert PSU, CUK Continuum full ATX tower. 43" Sceptre 4K display. VR: HP Reverb G2.
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