January 27, 20215 yr We sometimes read of problems with third part y vendors on this forum. I think when you receive satisfaction from a vendor it should be noted here also. A few days ago I purchased the MilViz KA350i through the Orbx store. I got not get it registered with MilViz after it was installed. So I went to MilViz support and they responded by e-mail the following day. After spending some time with me they determined there was something in my computer that would not let the registration number through the internet connection. They suggested I contact Orbx for a refund and let them know MilViz authorized it. Yesterday I filled out a ticket on the Orbx site yesterday relating what happened and that MilViz suggested a refund. I copied the e-mal string to the ticket including the one where MilViz said they would authorize the refund. This morning I got a reply from Orbx saying the refund had been applied t my account. Noel The tires are worn. The shocks are shot. The steering is wobbly. But the engine still runs fine.
January 28, 20215 yr Commercial Member 7 hours ago, birdguy said: We sometimes read of problems with third part y vendors on this forum. I think when you receive satisfaction from a vendor it should be noted here also. A few days ago I purchased the MilViz KA350i through the Orbx store. I got not get it registered with MilViz after it was installed. So I went to MilViz support and they responded by e-mail the following day. After spending some time with me they determined there was something in my computer that would not let the registration number through the internet connection. They suggested I contact Orbx for a refund and let them know MilViz authorized it. Yesterday I filled out a ticket on the Orbx site yesterday relating what happened and that MilViz suggested a refund. I copied the e-mal string to the ticket including the one where MilViz said they would authorize the refund. This morning I got a reply from Orbx saying the refund had been applied t my account. Noel Excellent post! I wish we had about 250,000 more like you sir! Dave Hodges System Specs: I9-13900KF, NVIDIA 4070TI, Quest 3, Multiple Displays, Lots of TERRIFIC friends, 3 cats, and a wonderfully stubborn wife.
January 29, 20215 yr I have purchased extensively from both of these companies over the last few years. In every instance they have provided five star service. I am also pleased to say that there are many companies providing flight sim products and it is rare for me to have a service issue.
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