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carecajps

Reverb G2 not working USB

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HI, 

My headset stop working and not recognized...i tested all ports, usb and usb-c... without success. 

Anyone can help ? 

regards, 

 

João PS

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You might require a dedicated USB card. That's what I had to do with my Reverb G1. The motherboard USB ports don't work for some reason.


NAX669.png

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Tks!!

MSI g carbon x570 and Ryzen 5900 CPU with 3090 suprem x (no usb c port....)

Some ppl said that it happens with intel chipset also. 

It worked for a few weeks...

 

 

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You need to call support. They have cable issues. There is about a month back log on cables. I just went through it. 

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Same thing happened to me. Its a real pain.

I purchased mine from Amazon and as it happened within 30 days so, I simply returned it for a replacement no questions asked.

Its a common problem. The replacement seems ok so far.

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