May 7, 20215 yr Been using the GTN 750 for a couple years now. Suddenly it stopped working. I get the blank screen. I found a thread where it talked about AV software interference so I looked into Malwarebytes - my AV - and found a file, programdata\Reality XP\repGtnSim64.dll, in quarantine. I added it to the allowed list hoping to solve my issue. The issue persist. This is from the log file: Quote [RealityXP.GTN][INFO ] [RealityXP.GTN][- ] # win.xpl version 2.5.28.2 [AOS] [2021-05-06.21:32:12] 😆 Done loading airports. Loaded: C:\X-Plane 11/Resources/plugins/rxpGTN/64/win.xpl (RealityXP.GTN). Any advice? Thanks, Frank -- Frank AKA, Virtual Aviator | Virtual Aviation Aviator Founder, FlightSimSupport.com It's the Journey; the destination ain't moving
May 7, 20215 yr Hi, Please make sure to also review the following post. It shows the files you might need to exclude in your anti-virus: https://www.avsim.com/forums/topic/522608-trojan-virus-false-positive/?tab=comments#comment-4476792
May 7, 20215 yr Author 16 hours ago, Bert Pieke said: Did you restore the quarantined file to its original location? Yes. I did. I meant to mention that I did that in my original post. -- Frank AKA, Virtual Aviator | Virtual Aviation Aviator Founder, FlightSimSupport.com It's the Journey; the destination ain't moving
May 7, 20215 yr Author 17 hours ago, Bert Pieke said: Did you restore the quarantined file to its original location? Yes. I did. I meant to mention that I did that in my original post. I checked RXP's advice about allowing files and the folder. Oddly, I only have one dll file in the programdata folder, so I might be missing some. I'm going to try to do a clean re-installation. If it doesn't solve my problem, I'll let you know. Thanks for the help. -- Frank AKA, Virtual Aviator | Virtual Aviation Aviator Founder, FlightSimSupport.com It's the Journey; the destination ain't moving
May 7, 20215 yr 21 minutes ago, virtualgaa said: Oddly, I only have one dll file in the programdata folder, so I might be missing some. I'm going to try to do a clean re-installation This most likely is the problem. Maybe your anti-virus didn't just quarantined some files but literally deleted them?
May 8, 20215 yr Author 2 hours ago, RXP said: This most likely is the problem. Maybe your anti-virus didn't just quarantined some files but literally deleted them? Yup. A clean reinstall recreated the missing files. Now I have a new problem. The R-XP isn't associated with my license. I have my license file saved but it's apparently in the wrong place. Not sure where to move it to be read by the program. Can you help? -- Frank AKA, Virtual Aviator | Virtual Aviation Aviator Founder, FlightSimSupport.com It's the Journey; the destination ain't moving
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