February 25, 20224 yr Author 5 hours ago, Ray Proudfoot said: @doublebubble, I’ve posted in the General forum. Let’s see what happens. Cheers Ray.
February 25, 20224 yr Moderator @doublebubble, this is the reply I received... ”If he has issues he needs to contact us by opening a ticket from support.pmdg.com portal”. Hopefully that option is available to you. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
February 25, 20224 yr Author Appreciate your help Ray, that response seems a bit strange just to be able to contribute to a forum, but anyway. Cheers Rod
February 25, 20224 yr Moderator 31 minutes ago, doublebubble said: Appreciate your help Ray, that response seems a bit strange just to be able to contribute to a forum, but anyway. Cheers Rod It’s a unique problem Rod. Let us know how it turns out. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
February 26, 20224 yr Author 6 hours ago, thepilot said: Have you tried creating a new account? That is next on the list, would be nice to know what's wrong with the one I have.
February 26, 20224 yr Moderator 14 minutes ago, doublebubble said: That is next on the list, would be nice to know what's wrong with the one I have. I wouldn’t do that before they’ve answered your ticket. If they’re like AvSim they’ll do checks to prevent a second account being created. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
February 28, 20224 yr Author It seems I'm unable to open a ticket either, no options, I did try and a mail returned issue came back.
February 28, 20224 yr Moderator @doublebubble, does this link work? https://forum.pmdg.com/contact-us Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
February 28, 20224 yr Author 12 hours ago, Ray Proudfoot said: @doublebubble, does this link work? https://forum.pmdg.com/contact-us I've been using that for quite a while now with no response at all, I've just contacted them again using that link, if nothing comes back I'll just forget about it. Cheers Rod
February 28, 20224 yr Moderator Rod, an alternative device such as an iPad would help if only to confirm if the problem is with your current device or perhaps your ISP. Are you still at sea and if so, how are you connecting to the internet? Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
February 28, 20224 yr Author 1 hour ago, Ray Proudfoot said: Rod, an alternative device such as an iPad would help if only to confirm if the problem is with your current device or perhaps your ISP. Are you still at sea and if so, how are you connecting to the internet? Yeh Ray I've tried various device's with the same outcome, we are still on the yacht in Townsville Far North Queensland with no internet issue's at all, even at sea we have internet via our onboard wifi system. Rod.
February 28, 20224 yr Moderator Very odd Rod. I hope you hear back from them. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
Archived
This topic is now archived and is closed to further replies.