Unacceptable situation after purchasing RXP GNS 530W/430W V2

[nighthawk 1]

We have a situation with my billing this is what I was not buying.
Pending...    FLIGHTONESOFTWA     -$49.95     * GNS530

This is what I was buying...
GNS530 $35.00 special + GNS430 $24.95 = 59.95 **

* Why the heck I'm being billed thru Flight 1?  Told the bank to put a hold until resolved.
** This is your web site. Are you advertising false information?

I want a prompt explanation of this billing mess and 6 hours installation which I have to cancel.

Edited September 4, 2022 by nighthawk

[Joe L 62]

Not sure exactly what the issue is, but if you are complaining about being billed via FlightOne the below is directly for Reality XP store page (it is even highlighted):

e-commerce Tips

Reality XP simTainment™ products use the Flight1.com's e-commerce software wrapper. The system allows products to be delivered to you through a secure, convenient, and easy to use system of distribution that allows you immediate access to your software. The system was specifically designed to give you self-manageable access to your software.

Edited September 5, 2022 by Joe L

[DavidP 1,413]

2 hours ago, nighthawk said:

* Why the heck I'm being billed thru Flight 1?  Told the bank to put a hold until resolved.
** This is your web site. Are you advertising false information?

I want a prompt explanation of this billing mess and 6 hours installation which I have to cancel.

Prompt explanation is that you should read the fine print.

[glennav8r 20]

Sorry for your bad experience but there are hundreds of satisfied customers here on this forum. The software is the best available and very good value. Yes they use the Flight1 wrapper which is a little confusing but you should be able to get this sorted. The company owner is very helpful and works very hard updating his products whenever there is a trainer update.

Regards

Glenn