July 15, 20241 yr A german X-Plane user asked my help, for some unknown reason one of the menus won't appear. We syncronized our P2A Step by step with identical figures up to the following point: First i show a screenshot of the normal, functioning case, wich is my own: when clicking on the entry "Clearance", the menu changes into a list of other entries e.g. "ready to copy IFR clearance". But at my friends machine this list is empty ! Therefore he is stuck and the prgram cannot move further. How can that be? Is there an error with the CallSign?
July 15, 20241 yr Is it possible he has the favorites filter active ("Favs" button in green)? Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
July 15, 20241 yr Author No, Favs Filter is not active. I just read in the manual, probably he has a Callsigne created (GA) that wont be recogniced. We'll check
July 15, 20241 yr Commercial Member It's possible that the GrmmrHelperData.xml file is corrupted on your friend's PC in the Settings folder. Reinstalling the latest beta update should fix it if that is the problem. Also be sure the Recent filter is not activated, in addition to the Favs filter that Bob mentioned. Dave
July 15, 20241 yr Author Thanks Dave, for the Suggestions 3 hours ago, Dave-Pilot2ATC said: Reinstalling the latest beta update should fix it if that is the problem. He is running the latest version 2.7.0.2 I Cant see any Beta Update anywhere.Furthermore he made a fresh re-install. And by the way, I cant find any GrmmrHelperData.xml File, where should this be located?
July 15, 20241 yr Commercial Member A full reinstall or reinstall of the latest update, would refresh the GrmmrHelperData.xml file located in the Settings folder at: C:\Users\<UserName>\AppData\Roaming\P2A_200\Settings where <UserName> is your PC user name. Also, make sure that the radio is on with the Green Power indicator in P2A on, and that the radio is tuned to a controller that can give clearance. That could affect what options and phrases are available. Dave
July 16, 20241 yr Author Problem solved! After we knew through your Suggestion to have a look at this .xml File, it turned out, that this file was absent. Reason was a Windows Admin Rights-Problem. It is fixed and all is running fine. Thanks again Ron
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