Hello,

I recently bought UGCX 2.6 and when I start UGCX form the addon menu in FSX I have the following Error message:

"Ultimate Ground Crew X: - ERROR!, Unknown or unsupported language's ID and sound pack combination..."

Can anyone help me?

Regards, Paul

The Config settings are:

[UGCX]
RegionalSoundPack=1
XSignAfterTugStops=1
TowingPushbackMethod=2
AutoDisp2DTopDownSimView=1
FocusOnFSMainWin=1
LimitSCUpdates=0
DisableTowPlaneCmds=0
DispRecogPhrases=1
UseFacingWord=1
FireTruckFoam=1
GoIntoTugAftPb=1
Interface=1
PMDGBrakingInterval=1
BGLFileSizeLimit=5
AudioDevice=0
ZoomRateViewNodesTxt=10
UseMapForSelectPrk=1
UseRouteNameOnMenues=0
DoNotShowAgain=0
CreateAsGndVehicles=0
CaptVoiceOn=0
LanguageID=409
SceneryCacheRange=5
EditMCamDefTitle=UGCX - Map View
EditMCamAltitude=400
LocCheckSpeed=1
Volume=2
ReadDeActScenAreas=1
LogScenRdrDetails=0
ShowRampAgents=1
ShowWingWalkers=1
SoundPack=UK
DisableChasePlaneKey=(off)
PreviewRouteInSimKey=(off)
RenderRouteInSimKey=(off)
CycleDefObsvrsKey=(off)
MinRestMapWindow=(off)
ExitEditModeKey=(off)
DisableEzdokKey=(off)
AbortGndOpsKey=(off)
DelSelWpntKey=(off)
MapZoomOutKey=(off)
MapZoomInKey=(off)
EngStartByHandsKey=(off)
EngStartByComsKey=(off)
ShowNextRouteKey=(off)
ShowPrevRouteKey=(off)
StartPushbackKey=(off)
OpenMainMenuKey=Ctrl+Shift+y
OpenCloseMapKey=(off)
PTTKeystroke=(off)
ExCamMoveBackwardsKey=(off)
ExCamMoveForwardKey=(off)
ExCamMoveRightKey=(off)
ExCamMoveLeftKey=(off)
ExCamMoveDownKey=(off)
ExCamShowXYZKey=(off)
ExCamZoomOutKey=(off)
ExCamZoomInKey=(off)
ExCamMoveUpKey=(off)
ExCamRetachKey=(off)
FastPacePB=1
AutoDetectSRLang=0
SuppressHardSoftMutes=0
HideHardSoftMuteNotif=0
AdvBarOn=1
Data1=1
Data2=4
Data3=0
Data4=5
Data5=3
Data6=1

[Seasons]
Winter=-100;5
Spring=5;20
Summer=20;100

Hello.

I didn't get any reply on this topic.

Nevertheless the error message changed into "Loading data, please wait.....".

When I start UGCX by Ctrl+ Shift + Y nothing happens.

Can you pls. help me?

Regards, Paul

 

 

On 8/20/2024 at 9:16 PM, Paulbr said:

Hello.

I didn't get any reply on this topic.

Nevertheless the error message changed into "Loading data, please wait.....".

When I start UGCX by Ctrl+ Shift + Y nothing happens.

Can you pls. help me?

Regards, Paul

 

 

Did you try doing a clean re-install?

Yes I did a complete re-install.

Then I started FSX and UGCX, UGCX came with building a new database. Then the message from my first issue "UGCX - ERROR! Unknown or unsupported language's ID and sound pack combination...." reappeared.

On 8/26/2024 at 10:45 PM, Paulbr said:

Yes I did a complete re-install.

Then I started FSX and UGCX, UGCX came with building a new database. Then the message from my first issue "UGCX - ERROR! Unknown or unsupported language's ID and sound pack combination...." reappeared.

What's your Windows display language set to?

What's your Windows speech recognizer language set to?

Also check this:

https://support.fs2crew.com/manuals/

There's a voice control section.

I suspect your Windows voice language and UGCX are not matching up.