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Marketplace questions

Featured Replies

Beta 1.5.18.0 and 1.5.17.0 My Windows 11 account has administrator privileges but I do not start FS 2024 with Admin privileges.  I am running Steam with Steam Overlay enabled.  I have made six-MarketPlace purchases in FS 2024 and many dozen in 2020. 

When I try to purchase an item I get the "spinning circle" and a locked/frozen FS2024 session that must be terminated with Alt+F4 or task manager.

If I put multiple items in my "Wish List" I then can purchase (click on Buy) and then see the message that I have no coins in my wallet.  That is a puzzle because on June 1, 2025 after my last MP transaction that was a bit more than $81 (USD) in the wallet. My Steam account does show the $81.17 balance.

How does one deal with "lost coins?" Or is the Simverse Coins a new concept I do not understand.  The Steam money is not the same as Simverse Coins?  Did I sleep thru that transistion?

I have tried to "purchase" more Simverse coins on the current wallet page but again, all that happens is a "spinning circle" and "Please Wait" message in a sim session I must then terminate with ALT+F4

Is the "spinning circle" when I try to make an individual purchase a result of the empty wallet?  If so why doesn't MP just tell me that?

And,  Market Place keeps telling me I own the Miltech C-17 but I have not purchased it and can't find it in any of my libraries.  Could that "purchase", of which I have no record, and several like it be the cause of the empty wallet?

Is there a way to audit, review records, of my Market Place transactions?  I have reviewed all my e-mails from Microsoft confirming MP transactions and those e-mails agree with my records?

Is this just part of the Beta process?

Edited by TacomaSailor

AMD Ryzen 7 9800X3D  / MSI X870 Tomahawk Mobo / 64 GB DDR5 memory / RTX 4070 Super with 12 GB VRAM / AORUS FO48U 4k display
 NVMe for Drive C, an NVMe device dedicated to Flight Sim 2024 and a separate NVMe device for Flight Sim 2020 and an NVMe dedicated to 500GB of addons managed by AddonsLinker   / 1 GB Comcast Xfinity Internet connection / HP Reverb G2 / Tobii 5 Head & Eye Tracking

 

I would probably just send a message to msfs support 

https://flightsimulator.zendesk.com/hc/en-us

My Liveries | FAA ZMP | PPL ASEL |
| Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |

 

 

  • Author

I did submit a zendesk entry but so far - no response

AMD Ryzen 7 9800X3D  / MSI X870 Tomahawk Mobo / 64 GB DDR5 memory / RTX 4070 Super with 12 GB VRAM / AORUS FO48U 4k display
 NVMe for Drive C, an NVMe device dedicated to Flight Sim 2024 and a separate NVMe device for Flight Sim 2020 and an NVMe dedicated to 500GB of addons managed by AddonsLinker   / 1 GB Comcast Xfinity Internet connection / HP Reverb G2 / Tobii 5 Head & Eye Tracking

 

  • Author

Signed out of XBOX and Steam and then signed back in - same spinning circle and cannot purchase simverse coins. 

But, the marketplace did then show the "other payment" option.   I tried to purchase an airport using my Steam wallet but spinning circle again. Wallet does contain $81. Tried to purchase Simverse coins but again got spinning circle.

Spinning Circle is annoying because I have to terminate sim session and then restart the sim. 

Went into Steam Wallet and added $10.

Went back to Marketplace and was then able to both purchase Simverse Coins and to make purchases using the Steam Wallet. 

Closed sim session and then restarted - now the marketplace works as it used to and I expect it to.  

I don't understand which action resolved the issue but then again I don't know why MarketPlace worked fine for me on May 29, 2025 and then quite working. 

 

Edited by TacomaSailor

AMD Ryzen 7 9800X3D  / MSI X870 Tomahawk Mobo / 64 GB DDR5 memory / RTX 4070 Super with 12 GB VRAM / AORUS FO48U 4k display
 NVMe for Drive C, an NVMe device dedicated to Flight Sim 2024 and a separate NVMe device for Flight Sim 2020 and an NVMe dedicated to 500GB of addons managed by AddonsLinker   / 1 GB Comcast Xfinity Internet connection / HP Reverb G2 / Tobii 5 Head & Eye Tracking

 

27 minutes ago, TacomaSailor said:

 I don't understand which action resolved the issue but then again I don't know why MarketPlace worked fine for me on May 29, 2025 and then quite working. 

Stuff like this is ludicrous. Store transactions should have been made bulletproof before 2020 was released five years ago.

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