lucien

hello, we have to be patient. PMDG is so big, and so many customers. they are professionals so dont worry about that support will respond when they will resolve the problem. i wasnt patient and a bit to much angry, i have the same problem for the 737 ngx. i made some research and now i understand. i wish they will forgive me for my nervous breakdown. their products are so a big, big ,job. so be patient my friend. lucien paquette

hello, I think we should have a COMPENSATION for this long, very long wait. Over one week now i cannot use over 200 $ of PMDG softwares. its really unbelievable not to be able to use what we already paid for. I am trying not to be angry about that , but its really hard to flap my hands and shout WOWWWW its working. If the new way of activation doesnt work because of so many problems, why you do not install the old way ? With this, every customers will be happy and you just have to do your tests how long as you want and whenever you want and has long has you want. But till then were like suckers who paid and have nothing. Im beginning to be scared because maybe your near a bankruptcy or closing the PMDG site. Many things are passing thru our heads now. My gosh do we have to wait till the next christmas to buy the new products or what ? Tired and tired of waiting. What is this ? An extraterrestrial connection or what ? Are you waiting for a response from the aliens ? If and IF one day the problem is resolved you should make a FREE software that if something happen again in the future happens we will be able to initiate an activation by ourself till the problem doesnt happen again. Sometimes im beginning to think if it would be better for me or some of us to download some pirate copys, because it will WORK. OUFFFFF, what a mess. i wish not all ,or if PMDG still exist, employees are not on summer vacations, because we better do some prayers that its not gonna work before september. what can i say more ???? Im feeling a bit better now, till its gonna WORK. lucien paquette

thank you very much for your fast response, that is professionnal. i submit two tickets yesterday and didnt receive any response from the support. i understand the piracy problem., and what they do to REAL customers like us. its true many questions are passing thru our head when its impossible to activate our products. so frustating what is happening. i will uninstall PMDG products and re install , and will see if that correct the problem, otherwise i will wait for PMDG to resolve it. in response to my tickets. thank you,

i understand the problems, and i understand that everyone at PMDG maybe they are in panic with all customers waiting to be activated. but... what i dont understand is < if we pay for a product the least is that it should work, why is there a MAXIMUM activation ????? if i renew or having problems with my computer 25 times i want to be able to re install PMDG 25 times without asking the permission to anyone , so why do i have to wait and wait if there is a problem with PMDG but not the softwares itself ???? i understand we have to be patient but its very frustating , and also not having any response from anybody at PMDG. i didint stole or made a holdup at PMDG , not even receive it free, i paid for this. and i want it to work. lucien paquette

hello, When we plugin to OPERATIONS CENTER ,737 NGX LIVERIES, and we clic on DOWNLOAD, is there a way to download the liveries to our computer so we can save them on a cd or dvd. ? With the others 737 fs9 or 747 we can download it directly, but doesnt seem to work with 737 NGX. Thank you,

hi, everytime i start pmdg 737-600 or 700 in fsx, it keeps asking me for activation key, sorry i didnt find the post about that, what can do about that, thank, you