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Guest vonduck1

Yet another 'validation' problem - sorry folks

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Guest vonduck1

Having read several posts, i ma trying everything possible to get this thiing to validate.1. Downloaded with Mozilla and IE2. Checked 20 times my password, order ID and email address3. Changed nmy password and redownloaded4. made sure i had enough money on the credit card to cover it!5. have no firewall ect to block the download6. Security settings as per ecommendation from PMDGWhat else to do? I cant pay for it again as it cost aboy $70+ dollars in New Zealand and my wif ewill go ballistic if i get charged twice!!!I have emailed PMDG and am waiting there reply.Any other things i've missed?Thanks chaps and sorry to harp on about this.Doug :(

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Did you try to install onto a computer that you did not download on? Did you TYPE the information instead of cut'n paste?[h4]Randy J. Smith[/h4]


Randy J Smith

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Doug, have you received an automated acknowledgement email of your support request? If not, please refer to the 2 pinned posts on top of the PMDG forum regarding Customer Support.Sorry for the inconvenience. We'll get you up and flying as soon as possible!Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Vin Scimone

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team_FB.jpg

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Hi. I had a problem where i clicked validate and then the installer closed. Im am using Norton Anti virus which i had previously closed down using CTRL+ALT+DEL and then end processes. But Norton was still blocking it and this is why it were happening. Ross


Ross Marsh

 

Intel Core 2 Duo E8500 3.2GHz

4GB RAM

NVIDIA GeForce GTX580

Windows Vista Home Premium 64x

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Guest vonduck1

Hi VinI did recieve an automated response - thankyou.I will keep trying and await your assistance. I understand there is much to do for you folks, so i guess i can be more patient and wait!After all, i stioll have my B1900 and my 737NG to fly!Thanks for replying VinDoug :)

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Guest Marcelo

In my case, (and even as I wait for reply from PMDG still), I saw on another post at flightsim.com, that changing your password on the PMDG Ecommerce page, does the trick. Log on to PMDG, change your password and run the installer.It seems to work!Regards,Marcelo

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Doug-what's the installer saying when you try to validate?(and post your last name too- there are way too many "Doug"s in our database) ;-)


Lefteris Kalamaras - Founder

www.flightsimlabs.com

 

sig_fsldeveloper.jpg

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Guest vonduck1

>Doug->>what's the installer saying when you try to validate?>>(and post your last name too- there are way too many "Doug"s>in our database) ;-)Hi thereThe message is this:This is the one I get:

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