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Guest chrisflyer

PMDG Not replying to me e-mails

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Friends,I recently obtained a new computer and in error deleted my PMDG 747 sim.I have sent 2 x e-mails to updateme and have not received a reply in approx 9 days.Can anyone explain why PMDG will not get back to me?I am unable to use this product I purchased and I am really starting to be upset with PMDG?Thanks.

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If you haven't received the automatic reply, that means either they aren't getting your emails, or you aren't getting theirs. You have checked your spam folders?Try sending an email with a gmail, hotmail, or the like account.

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Chris-out of curiosity: What domain are you sending from?

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I've also not received a reply from PMDG. Email address is: mpneill(at)cox.net It was regarding replacement of aircraft files.Thanks,Mark

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Hi,My e-mail address is achristos@internode.on.netIt is my ISP's address. I have used this account for 5 years and all other communications to PMDG have been fine. All of the sudden there is no communication?If you wish, I can try via my Hotmail account, however as indicated above, this is the same address I have always used.E-Mail has been sent from christosflyer@hotmail.com

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I had also sent two emails in the last week from y@anderskrusholt.dk with no response (and no autorespone either). Is it because you are quite bussy this week or havent you recieved my mail either? My account is also clossed so I cant play PMDG747. Need help?Kind regardAnders Krusholt

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Friends,I have sent two e-mails from my Hotmail account and have received the 'auto reply' from PMDG.No one has actually responded to my request and it has been a number of days now.

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I hope this does not mean that I am never going to be able to use 'my' product again?Very disappointing.If PMDG are going to offer the type of sales process that restricts re-installing the product with ease, then Customer Services needs a shake-up............

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