Archived

This topic is now archived and is closed to further replies.

Recommended Posts

Hello all,Just wondering, if I purchase ASA and have FS9 on XP 32Bit on 1 Hard Drive, and Vista 64Bit with FSX on another hard drive running in dual boot, will it work? Will it require 1 installation or 2?Cheers

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

Hello all,Just wondering, if I purchase ASA and have FS9 on XP 32Bit on 1 Hard Drive, and Vista 64Bit with FSX on another hard drive running in dual boot, will it work? Will it require 1 installation or 2?Cheers
I'm going to have a similar setup, and hoping that I don't need to buy multiple licenses.

Share this post


Link to post
Share on other sites
I'm going to have a similar setup, and hoping that I don't need to buy multiple licenses.
Could someone enlighten us?

Share this post


Link to post
Share on other sites
Could someone enlighten us?
Based on what I read in another thread....You can install ASA on multiple systems (and possibly up to three times). But only one installation can be in online mode at any given time. So it appears to me that a dual boot system would be no problem as there would only be one install online at any given time.It also seems to me that you could install ASA on your PC and on a networked machine and run it on either machine as long as it's only running online on one machine at a time.

Share this post


Link to post
Share on other sites
Based on what I read in another thread....You can install ASA on multiple systems (and possibly up to three times). But only one installation can be in online mode at any given time. So it appears to me that a dual boot system would be no problem as there would only be one install online at any given time.It also seems to me that you could install ASA on your PC and on a networked machine and run it on either machine as long as it's only running online on one machine at a time.
Oh right ok, thanks for the info!

Share this post


Link to post
Share on other sites

Well here's another twist for you on the dual boot systems . . .Like the op, I too have a dual boot setup. Currently, I have FS9 (AND Active Sky 6.5) installed on my XP Home 32bit OS/drive, while FSX is installed on my Vista Ultimate 64bit OS/drive.1) Since I am definitely wanting to get the upgrade discount for having already purchased AS6.5 (and WXre for the record), do I have to make my purchase from my XP OS/drive so that my installed AS6.5 will be recognized during the purchase process when eligibility for the discount is determined by the check for AS6.5?2) If the answer to #1 above is yes, will I then be able to transfer my download/installation of ASA to my Vista Ultimate drive? This is a very important question since my intended, primary use for ASA will be as a Wx engine for FSX.& 3) If at some time I choose to use ASA with both FS9 and FSX, will I be able to do so (not at the same time of course) with a single purchase of ASA? I would ASSUME the answer to this would be yes since one of the advantages of ASA (from the consumers perspective) would be that it can be used with both FS9 and FSX with only a single purchase (Essentially a usable Wx engine upgrade for both sims for a single price, for a single user - I do not advocate or support software piracy in any way,shape, or form!). But, I really don't want to assume anything, learned that lesson a looooong time ago, lol.I would very much appreciate a timely answer, as the answers to the above will determine whether or not I am going to purchase ASA, and if I am going to purchase ASA, I would like to do so asap.Best regards and happy holidays to all! :)

Share this post


Link to post
Share on other sites

Hi All,I hope that I will answer everything here:1. With each license you purchase you can install and be in Online mode on one machine/partition. Up to 2 other installs can be in Offline mode permanently. You cannot switch back and forth and decide which install is going to be Online now. The first time you go Online that license is registered so you cannot use it again. It doesn't matter that only one machine is Online at one time.2. A possible solution is make a decision on one partition for FS "stuff". Install ASv6.5, ASX, FS04, FSX and then ASA-ASX version and then ASA will register one time and will work with FS04 and FSX.Thanks,

Share this post


Link to post
Share on other sites
Hi All,I hope that I will answer everything here:1. With each license you purchase you can install and be in Online mode on one machine/partition. Up to 2 other installs can be in Offline mode permanently. You cannot switch back and forth and decide which install is going to be Online now. The first time you go Online that license is registered so you cannot use it again. It doesn't matter that only one machine is Online at one time.2. A possible solution is make a decision on one partition for FS "stuff". Install ASv6.5, ASX, FS04, FSX and then ASA-ASX version and then ASA will register one time and will work with FS04 and FSX.Thanks,
Hmm ok, just aswell I asked. Deinstalling both sims and moving them onto a single drive just isn't an option for me at the moment so I'll have to wait it out...It's a shame it can only be installed in online mode once really, I mean what if you have to reinstal? I can understand piracy protection, but surely the program should stop working when 1 key is used on 2 PCs at the SAME time? cheers

Share this post


Link to post
Share on other sites

Jim I think your first point needs more clarification as you make it sound like only one of your possible three separate PC's with an install of ASA on it can ever be allowed to go online to get weather, or at least thats how I read it. What I actually think you mean is that only one PC can be in online mode at anyone time. You cant for example have the FS9 version online on one PC, whilst at the same time have the version on another PC with FSX on it online at the same time, you could use this second PC with FSX on it in offline mode though.Carrying on with the same example above, you cant mid session decide that the FS9 version will now be switched to offline mode and the FSX version be switched to online mode. I presume you have to close both versions of ASA down and reload them with the new configurations.Or have I got the wrong end of the stick Jim?

Share this post


Link to post
Share on other sites

Ok, let me try to get my most important question answered again. My apologies if my original question was unclear/ambiguous.I have a dual boot machine. XP on one drive with FS9 and my valid installation of Active Sky 6.5. I have FSX installed on a completely different drive, which has Vista as the operating system.Do I need to make my purchase "from" my XP drive so that my Active Sky 6.5 will be recognized for the discounted price? If so, will I then be able to move my installation of ASA to my Vista drive/OS and use it strictly with FSX?For the record, if in fact, a single user with a single license CAN'T use ASA for both FS9 and FSX with full functionality (although NOT at the same time) then it is misleading to imply that it is so by not explicitly explaining this to potential customers who do in fact own valid copies of both FS9 and FSX. If the product is simply compatible with FS9 and FSX so that a larger market can be reached, that is a far different thing than a single user, with a single license, being able to use it for both their versions of MSFS.Big difference.But I will still buy this product IF I can get the discount for being a previous owner of Active Sky 6.5 given my situation and use ASA with ONLY FSX: Active Sky 6.5 and FS9 are installed on my machine on my XP drive/OS. However, I wish to install and use ASA primarily for use on the SAME machine, different OS, different version of MSFS (FSX). Can I do this single thing with only the purchase of a single license?Still waiting on a clear answer to this from a HiFi representative (as opposed to other users who have heard, or who have read in another thread somewhere, or others who think, etc.) . . .I'm not handing over my money on an assumption, but I do want to hand it over. Hard to believe it is this difficult to become a consumer of this product, who wants to use it for a valid and non-violating legally licensed purpose. GeeZ Louise! Let me get my ASA and payware flight environment textures installed! I'm willing to pay for it, I simply want to know it can be done before I make a costly mistake. Otherwise, I will have no choice but to go with REX for textures and the default FSX Wx engine until they hopefully get their Wx engine fixed. But I'd rather go with a company that has been focused on Wx engines for a long time rather than one who is just getting their feet underneath them.Can I get a clear answer please?Respectfully submitted,Best regards and happy holidays to all! :)

Share this post


Link to post
Share on other sites

Andy,"Jim I think your first point needs more clarification as you make it sound like only one of your possible three separate PC's with an install of ASA on it can ever be allowed to go online to get weather, or at least thats how I read it. What I actually think you mean is that only one PC can be in online mode at anyone time. You cant for example have the FS9 version online on one PC, whilst at the same time have the version on another PC with FSX on it online at the same time, you could use this second PC with FSX on it in offline mode though."That is what I exactly mean: Each ASA license can be registered and ASA run online one time. You cannot have Computer A, and Computer B with the same purchase of ASA installed on both and then register ASA from both computers. Once you register Computer A, you cannot again register Computer B using the same license. This is just like Windows XP, you cannot install on two different machines and activate both copies with Microsoft. MS will tell you that your license is already activated, the same with ASA. Partitions will work the same way. And no, "at the same time" does not come into play, it will be "at any time" the second and third install cannot be Online.

Share this post


Link to post
Share on other sites
Ok, let me try to get my most important question answered again. My apologies if my original question was unclear/ambiguous.I have a dual boot machine. XP on one drive with FS9 and my valid installation of Active Sky 6.5. I have FSX installed on a completely different drive, which has Vista as the operating system.Do I need to make my purchase "from" my XP drive so that my Active Sky 6.5 will be recognized for the discounted price? If so, will I then be able to move my installation of ASA to my Vista drive/OS and use it strictly with FSX?For the record, if in fact, a single user with a single license CAN'T use ASA for both FS9 and FSX with full functionality (although NOT at the same time) then it is misleading to imply that it is so by not explicitly explaining this to potential customers who do in fact own valid copies of both FS9 and FSX. If the product is simply compatible with FS9 and FSX so that a larger market can be reached, that is a far different thing than a single user, with a single license, being able to use it for both their versions of MSFS.Big difference.But I will still buy this product IF I can get the discount for being a previous owner of Active Sky 6.5 given my situation and use ASA with ONLY FSX: Active Sky 6.5 and FS9 are installed on my machine on my XP drive/OS. However, I wish to install and use ASA primarily for use on the SAME machine, different OS, different version of MSFS (FSX). Can I do this single thing with only the purchase of a single license?Still waiting on a clear answer to this from a HiFi representative (as opposed to other users who have heard, or who have read in another thread somewhere, or others who think, etc.) . . .I'm not handing over my money on an assumption, but I do want to hand it over. Hard to believe it is this difficult to become a consumer of this product, who wants to use it for a valid and non-violating legally licensed purpose. GeeZ Louise! Let me get my ASA and payware flight environment textures installed! I'm willing to pay for it, I simply want to know it can be done before I make a costly mistake. Otherwise, I will have no choice but to go with REX for textures and the default FSX Wx engine until they hopefully get their Wx engine fixed. But I'd rather go with a company that has been focused on Wx engines for a long time rather than one who is just getting their feet underneath them.Can I get a clear answer please?Respectfully submitted,Best regards and happy holidays to all! :)
Hi,Not a problem asking for clairfication:Partitions are viewed as separate machines. Think of it this way. Set 2 partitions up on a computer. Install the same copy of XP on both. Now, try activating both copies. What will happen? The first activation will work just fine, and the second? Well, that license has already been activated. Microsoft is clear about this and we are trying to be clear also.Each license is valid for one installation whether that be a computer or a partition. It doesn't matter if it is for FS04, FSX or both. You can install on 3 computers/partitions, but the other 2 computers/partitions must be run in Offline Mode at all times.A single user CAN use one purchase for both FS04 and FSX, if FS04 AND FSX are installed on the same machine/same partition. This is how we set up the license system. Now, the way you have things set up right now AND if you want Online Mode for both your FS04 and FSX, then you would need 2 purchases one for FS04 and one for FSX, only because you have 2 partitions. With FS04 and FSX on one partition you could purchase the ASX upgrade version for $30, install it once and then use ASA with both FS04 and FSX.Thanks!

Share this post


Link to post
Share on other sites

Jim,First, and please correct me if I'm wrong here:It's NOT possible to purchase ASA via the Active Sky 6.5 upgrade option AND then use ASA (with full functionality) with FSX, GIVEN -I have a dual boot machine with XP Home, FS9, and Active Sky 6.5 on one drive, and Vista Ultimate and FSX on my second drive.TRUE or FALSE?Second, in your analogy of the OS licensing that you used, I would again say that HiFi is definitely taking a "what's best for the company in all cases approach" with regard to ASA having both FS9 and FSX compatibility. So everyone should understand that ASA's compatibility with FS9 and FSX is not an end user function with regard to online functionality. Which does bother me as I recall reading on your website's product description for ASA that it has been designed to interface with FSUIPC for FS9 and SimConnect for FSX to provide full functionality for both simulators. Don't talk about previous owner discounts either, because if I have to buy two licenses then it isn't much of a discount after all, is it?What you aren't saying, is that this dual functionality (in online mode) is only useful to HiFI in order to reach all users who might only use FS9 OR FSX on an exclusive basis. Clever marketing indeed.Now back to your analogy, I would substitute the flight simulator itself (FS9 or FSX) to a Windows OS. Further, I would substitute ASA as a Windows "Add-on", say a new and better email service than the standard Outlook Express (to wit the default Wx engine of FS9 or FSX). Again, Big DIfference.I know a work-around for my hardware configuration that will work for certain, but I am not sure I am willing to go through such hassle simply because HiFi wants to maximize their profits no matter how inconvenient it may be to an honest and long-time customer.Yup, I can reinstall FSX with all my add-ons for it on my XP drive and then make my purchase. Am I going to do that because there is no work-around possible - from your end - because I have a dual boot machine? I'm not so sure. But I am sure of my disappointment in your company's customer service if the best solution you have to offer customers such as myself is to buy two licenses. Maybe you'll be a little more customer friendly when you have more competition out there. I'll be hoping some other software developers come through soon. Too bad, it's been a nice run with FS9 and previous HiFi products (WXre and Active Sky 6.5) for me, suddenly buying your product is not such a "no-brainer" any more. No disprespect intended. And no, I don't already own REX either, but I have plenty of discretionary income to spend on products that warrant their purchase price. A shame really.Regards and Happy Holidays!

Share this post


Link to post
Share on other sites

From the ASA product description posted on the HiFi website:"Universal FS9/FSX IntegrationWe

Share this post


Link to post
Share on other sites
If this is true, I want a refund.
Actually, everything they advertised is accurate:Per Jim
"Each license is valid for one installation whether that be a computer or a partition. It doesn't matter if it is for FS04, FSX or both. You can install on 3 computers/partitions, but the other 2 computers/partitions must be run in Offline Mode at all times.A single user CAN use one purchase for both FS04 and FSX, if FS04 AND FSX are installed on the same machine/same partition."
It doesn't matter if it is for FS04, FSX or both.So If you have FS9 and FSX installed on the same machine they have designed a single interface for one, the other or both, what is inaccurate? You are trying to install multiple times on different operating systems regardless if they are on the same physical machine.-Paul

Share this post


Link to post
Share on other sites
Actually, everything they advertised is accurate:
Where on their homepage do they mention this "feature"?I don't know exactly how they connect a specific licence to a specific customer, so let's take a couple of examples:1) A licence can be activated only once, no matter if it's on the same computer/partition/OS installation/IP address/MAC address/etc.)Great, whenever you feel the need to reinstall, for whatever reason, you're screwed.2) A licence can be activated multiple times from the same computer.You upgrade, and you're screwed. You want to move from local installation to networked installation, you're screwed.3) A licence can be activated multiple times from the same IP.You move, you're screwed. Your ISP use DHCP with short lease times, you're screwed.4) A licence can be activated multiple times from the same MAC address (unlikely method).You switch network card, you're screwed.Basically, HiFi is selling you broken software, most likely in an attempt to minimize piracy. However, by doing so they are punishing their customers more than the pirates. Plus, any software where you have to contact the developer whenever you want to reinstall is, in my eyes, broken.So until they fix this, or clarify that I am in fact incorrect, I recommend anyone not to buy this software.And I want a refund.

Share this post


Link to post
Share on other sites
Actually, everything they advertised is accurate:Per JimIt doesn't matter if it is for FS04, FSX or both.So If you have FS9 and FSX installed on the same machine they have designed a single interface for one, the other or both, what is inaccurate? You are trying to install multiple times on different operating systems regardless if they are on the same physical machine.-Paul
No it is not, given the two situations I describe, and that is exactly my point. One user, one license, the user owns two versions of MSFS (FS9 and FSX). No functionality in online mode for both (remember, the standard they set themselves with the product description is " . . . fully supported to take advantage of all the features they individually offer."No they are not, if the user only has one license and a dual boot machine with FS9 and FSX on different partitions or harddrives.I understand perfectly, you are only looking at it from the point of view of a consumer who only has one operating system and/or has both FS9 and FSX on the same partition or harddrive.I'm NOT talking about software piracy here and resent even the implication of it. I AM TALKING ABOUT ONE USER, ONE LICENSE, TWO VERSIONS of MSFS ON THE SAME PHYSICAL COMPUTER WITHOUT FULL ONLINE FUNCTIONALITY FOR BOTH FS9 AND FSX, AS ADVERTISED!"psolk", I know exactly what I am talking about. One user, with one license, and a dual boot machine who CANNOT "take advantage of all the features they (FS9 and FSX) individually offer." I didn't see a qualifying statement on the HiFi website anywhere in the product description stating that the dual functionality was only available if both FS9 and FSX were installed on the same partition or harddrive.EDIT: Not to mention all of the above in "lingfors" reply above!If I'm wrong please show me where they state that or something similar. Unless of course they have updated their product description since the last time I saw it.I have no agenda or ulterior motive here, I am simply a consumer/enduser who is in a position with hardware, to take advantage of all that ASA is claimed to offer. Yet I cannot because I am assumed to be up to no good. That IS the point of every second I've spent posting in this thread.Forwarned is Forarmed. Ignorance is Bliss. Take your pick, makes no difference to me.Best Regards and Happy Holidays to All! :(

Share this post


Link to post
Share on other sites
No it is not, given the two situations I describe, and that is exactly my point. One user, one license, the user owns two versions of MSFS (FS9 and FSX). No functionality in online mode for both (remember, the standard they set themselves with the product description is " . . . fully supported to take advantage of all the features they individually offer."No they are not, if the user only has one license and a dual boot machine with FS9 and FSX on different partitions or harddrives.I understand perfectly, you are only looking at it from the point of view of a consumer who only has one operating system and/or has both FS9 and FSX on the same partition or harddrive.I'm NOT talking about software piracy here and resent even the implication of it. I AM TALKING ABOUT ONE USER, ONE LICENSE, TWO VERSIONS of MSFS ON THE SAME PHYSICAL COMPUTER WITHOUT FULL ONLINE FUNCTIONALITY FOR BOTH FS9 AND FSX, AS ADVERTISED!"psolk", I know exactly what I am talking about. One user, with one license, and a dual boot machine who CANNOT "take advantage of all the features they (FS9 and FSX) individually offer." I didn't see a qualifying statement on the HiFi website anywhere in the product description stating that the dual functionality was only available if both FS9 and FSX were installed on the same partition or harddrive.EDIT: Not to mention all of the above in "lingfors" reply above!If I'm wrong please show me where they state that or something similar. Unless of course they have updated their product description since the last time I saw it.I have no agenda or ulterior motive here, I am simply a consumer/enduser who is in a position with hardware, to take advantage of all that ASA is claimed to offer. Yet I cannot because I am assumed to be up to no good. That IS the point of every second I've spent posting in this thread.Forwarned is Forarmed. Ignorance is Bliss. Take your pick, makes no difference to me.Best Regards and Happy Holidays to All! :(
Guys, I actually have 6 boot options on my machine which is why I always buy OEM software and I usually pay quite a premium for it. With Windows it is usually about $75 more for an OEM version which permits the type of licensing you are asking for. ASA is sold as a single user license to most that is install it once, use it once. Windows has OEM and single License, so does Office, that is why there are different licensing models to accommodate your examples and even OEM only permits multiple installations on the same machine so half the example you gave of "broken software" are actually broken license agreements.Look, my system has 2 XP 32 OS's and 2 XP 64 OS's with each 32 bit OS having a /3gb option and and regular option, hence 6 boot options so I would love it if what you guys are asking for was the norm in software licensing but its not. In a lot of instances where OEM licensing is not available a nice quiet behind the scenes e-mail to the developer politely explaining the situation will get you a pleasant resolution. A loud confrontational post in their forums will not so if that is too much and makes ASA and every other piece of Software that follows this licensing model broken then thanks for all the forewarning and go ahead and contact the developer via email about a refund. Not much more to say.From my perception you guys are making this into a whole issue of malicious deceptive marketing on the part of HiFi and anyone who has been a long time customer of these guys knows you could be further off base.All the best,-Paul

Share this post


Link to post
Share on other sites
Guys, I actually have 6 boot options on my machine which is why I always buy OEM software and I usually pay quite a premium for it. With Windows it is usually about $75 more for an OEM version which permits the type of licensing you are asking for. ASA is sold as a single user license to most that is install it once, use it once. Windows has OEM and single License, so does Office, that is why there are different licensing models to accommodate your examples and even OEM only permits multiple installations on the same machine so half the example you gave of "broken software" are actually broken license agreements.Look, my system has 2 XP 32 OS's and 2 XP 64 OS's with each 32 bit OS having a /3gb option and and regular option, hence 6 boot options so I would love it if what you guys are asking for was the norm in software licensing but its not. In a lot of instances where OEM licensing is not available a nice quiet behind the scenes e-mail to the developer politely explaining the situation will get you a pleasant resolution. A loud confrontational post in their forums will not so if that is too much and makes ASA and every other piece of Software that follows this licensing model broken then thanks for all the forewarning and go ahead and contact the developer via email about a refund. Not much more to say.From my perception you guys are making this into a whole issue of malicious deceptive marketing on the part of HiFi and anyone who has been a long time customer of these guys knows you could be further off base.All the best,-Paul
1) If the licence is broken, it doesn't matter how good the software is... The product as a hole is still broken...2) If you have purchased a software product legally, and you can't install/run a single instance of it (say, after a hardware upgrade followed by a harddrive format), the software is broken.3) Where can I read the license agreement? When I install ASA. When can I install ASA? After I download it. When can I download it? After I buy it. See what's wrong here? (If I can read the license somewhere before purchase, please enlighten me.)3) Would you buy a car if use was limited to odd days of the month only? Or if only you, but not your wife/parent/child/sibling/co-worker, was allowed to drive it? (For those that wish to use ASA in a WideView environment, that's more of a gray area since they actually want to run the ASA instances concurrently.)4) Afaik, there is only one license model for ASA. It is, however, possible to buy ASA several times.5) For some people, money is an issue. We can't all buy everything 17 times, or even 2...6) Information is king. If I had the info that I have now, I wouldn't have bought ASA at all. That way, I could have saved myself and HiFi the hassle of requesting a refund. Not to say the bad PR. I can only hope these forum posts help someone else to make a more informed decision than myself.

Share this post


Link to post
Share on other sites

Hi,Since my last post I have lost sense of the whole thread but I will try.No, you cannot install ASA on 2 partitions and activate both. That is no different then installing on 2 different machines. So if FS04 is on one machine and FSX is on another should we provide 2 licenses?Yes one purchase of ASA will interact with both FS04 and FSX on the same partition/machine."1) A licence can be activated only once, no matter if it's on the same computer/partition/OS installation/IP address/MAC address/etc.)Great, whenever you feel the need to reinstall, for whatever reason, you're screwed"Totally wrong. We have reissued download links for FREE since day one and we will issue keys for FREE. Please don't assume.#2,3, and 4 are totally wrong also.Lingfors, please send me your order details and I'll immediately issue your refund. Aviator, the same holds true for you. We want users to be happy as this is a hobby and meant to be fun and enjoyable!Thanks,

Share this post


Link to post
Share on other sites

Jim,For the record, I never said or implied anything like "maliciousness" (it was another who mistakenly interpreted this end of the discussion who did that). Things always seem to go wrong when people feel the need to ascribe some sort of emotion, regardless of the words actually written on a forum reply.I did use the words "clever marketing" and only meant that what is NOT stated can sometimes be just as important as what is stated. I will always advocate informed decisions instead of assumptions, HiFi is not a "special" case in this regard.You can compare apples to oranges all you want. As the owner of a SINGLE PC, comparing my situation to someone who wants to install the product on two separate machines in an effort to deliberately circumvent the purpose for copy protection in the first place, well that does rub me the wrong way. What you don't seem to understand is that I am NOT trying to rip-off anything from HiFi. This is a valid concern arising from a perfectly reasonable situation, no need to be patronizing with the "move along, nothing to see here" mini-speech.I have just reviewed the license agreement for Active Sky 6 which states: "One copy of ASv6 may either be used by a single person who uses the software personally on one or more computers, or installed on a single workstation used non simultaneously by multiple people, but not both."Since according to you, a dual boot pc with two operating systems is the same thing as two computers, I interpret the license agreement above to mean that I CAN in fact LEGALLY install Active Sky 6 on my FSX/Vista drive for MY OWN USE, in addition to having it on my FS9/XP drive. So, I should now be able to purchase ASA while logged onto my FSX/Vista drive (OS) and be able to qualify for the Active Sky 6.5 check and the $10 USD discount for being a previous customer. You should have been able to tell me this in the first place but you did not. Go back and reread my posts, it will all make sense to you, trust me. I know what I have written in this thread.As for the full functionality for both FS9 and FSX, I think you should add a disclaimer to your product info page stating that complete functionality is NOT possible for users with FS9 and FSX installations which reside on separate partitions of the same harddrive, or on separate harddrives of a dual boot system. This IS an important thing for potential customers to know. Why not state it as a point of information in order to avoid exactly what happened in this thread (or the same sort of thing with customers that erroneously decide to purchase ASA thinking they will be able to update the Wx engines for both FS9 and FSX on their dual boot/multi-partition pc?As for all the comparisons you have made, well, they have made one thing clear to me which is very disappointing. If your point of view is representative of present day HiFi then the company has changed a lot in the last few years. I AM already a repeat customer (WXre and Active Sky, again, reread my posts) and am familiar with how business has been done in the past. If the current state of mind at HiFi is to assume that all their potential customers are out to steal their products, well then, things have changed.I do not need a refund as I haven't purchased ASA. I was going to, but in spite of everything I asked about, was not given the reply you should have been able to provide. A reply, which should have been far different than your "dual boot pc is the same as two separate pc's answer". I assure you, I only have one computer sitting on my desk, you simply refuse to accept that fact.Reread my posts, I have no agenda or animosity towards you or HiFi, I stated this before. But I will make informed decisions about my purchases, and will continue to warn others to do the same if and when the situation winds up on my lap.My apologies if I have made you or your company uncomfortable with this exchange of ideas. I was simply looking for a solution to my situation/setup but wound up with all this nonsense instead of a direct and clear answer.I'm not inclined to buy a THIRD product from HiFi as a result. Thanks for helping me make my decision. I just saved $40USD.Best Regards and Happy Holidays to All! :((and that includes you and yours too Jim, no sarcasm intended whatsoever)

Share this post


Link to post
Share on other sites
We have reissued download links for FREE since day one and we will issue keys for FREE. Please don't assume.
That's not the issue. I know you are very helpful if your customers need a new download or license key for some reason. I myself had to request a new license for ASX as I forgot to save it when I first bought it, and I'm very thankful I got one. The issue, however, is that you now not only need to ask for a new license if you forget to write it down or suffer a hard drive crash. You would possibly have to ask for a new license every single time you want to reinstall ASA!
Lingfors, please send me your order details and I'll immediately issue your refund. Aviator, the same holds true for you. We want users to be happy as this is a hobby and meant to be fun and enjoyable!
Refund request sent using the contact form on your website. Thanks for your service.

Share this post


Link to post
Share on other sites