Hy all!I bought the MD11 for fs9 few hours ago. The order id is: 121800. I fill all things (email, ID, password) but it is unable to validate. In my PMDG account there is nothing in previous orders menu, but 2 hours ago i can see my order here. Pls help me!!!

First off, please sign your post with your real name. Forum rules. :(Try emailing support. support at precisionmanuals dot com They should help you get up and running.

First off, please sign your post with your real name. Forum rules. :( Try emailing support. support at precisionmanuals dot com They should help you get up and running.

Sorry, my name is Klug LajosI wrote an email few hours ago.

Make sure you don't have a firewall or security program blocking communcations between the installer and the WAN. This will stop validation.

Make sure you don't have a firewall or security program blocking communcations between the installer and the WAN. This will stop validation.

I checked and stopped the win firewall and i dont use another security program. It is unable to validate...Klug Lajos

In the precisionmanuals.com why see this in the previous orders menu? : "You currently do not have any previous orders in this store. " I bought the md11 today!!Klug Lajos

I send a message to the support 20 hours ago and i have no reply :SKlug Lajos

In the precisionmanuals.com why see this in the previous orders menu? : "You currently do not have any previous orders in this store. " I bought the md11 today!!Klug Lajos

Hello Klug,please delete all the cokies, via internet option, it happend also when I bought it about 6 months ago. and then try it again, hope this helpJohn Liem

Hello Klug,please delete all the cokies, via internet option, it happend also when I bought it about 6 months ago. and then try it again, hope this helpJohn Liem

I tried it and didnt help. Unable to validate :(But thanks for try to helpKlug Lajos

I send a message to the support 20 hours ago and i have no reply :S

If you didn't get an automated reply then their spam filter blocked you. Some folks have to set up a google mail account for whatever reason.A third possiblity for validation errors is much less common but happens, if your DNS server is using old data then the validation packets don't get to the right address. This is a problem with your internet service provider. There are some threads in the past six months on solutions for this, I am not familiar so am unable to help directly.

If the spam filter blocked my email, how can i send the message for the support? How can i use this product? I paid the 80$ for this and i cant use :(Klug Lajos

Some folks have to set up a google mail account. Its free.

Some folks have to set up a google mail account. Its free.

Ok i did it. I sent the message and i kept an automatic reply. I hope the support will help to validate the productKlug Lajos

Good.. to bad it is Friday. You may not hear from them until Monday but they should be able to set you up.meanwhile, try an advanced search in this forum for DNS or UNABLE TO ACTIVATE and try out the suggestion to fix the out of date DNS server data.

The support send a message this morning. The error was in the pmdg system ad now i can validate the product :)Another question: I can use the product in two computer in same time? Now i am in the holiday house and i ha fs here, but i want to use this at home next week. I can validate in two computer?Klug Lajos