service packs

[LarryRF]

OK, so I logged in. I still don't see the updates. Looking at the options and after an email conversation with one of your support people, it seems I would have had to purchase from "your site" to get the updates listed for my purchases. As I did not purchase from your site, but from one of your "authrorized resellers" how exactly should I get hold of the updates? I do not see an option at the pilot shop or pc aviator to get "patches"..So I'm thinking I have to re-download after and if you supply an updated installer. No problem except most payware sites now a days "charge" for a re-download after a specific time period or number of downloads. So how do I get the updates for what I paid for? Thanks, Larry

[Bert Pieke]

OK, so I logged in. I still don't see the updates. Looking at the options and after an email conversation with one of your support people, it seems I would have had to purchase from "your site" to get the updates listed for my purchases. As I did not purchase from your site, but from one of your "authrorized resellers" how exactly should I get hold of the updates? I do not see an option at the pilot shop or pc aviator to get "patches"..So I'm thinking I have to re-download after and if you supply an updated installer. No problem except most payware sites now a days "charge" for a re-download after a specific time period or number of downloads. So how do I get the updates for what I paid for? Thanks, Larry

Suggest sending a support ticket to Carenado. I have not seen them replyingto service issues on this forum..

[cshark172]

Yeah, I've noticed the same thing. I sent a email to Carenado asking about it. In another thread it looks like if you bought from Carenado direct the patches show up in your account. I bought all mine from PC Aviator, and thus, do not have purchased aircraft listed.

[LarryRF]

Got an email from Carenado support. Said they were uploading them and be ready in a few days..now whether it means it will be up for everyone to download or those who purchased direct from the Carenado store ?? no idea.Larry

[Falconflyer]

Got an email from Carenado support. Said they were uploading them and be ready in a few days..now whether it means it will be up for everyone to download or those who purchased direct from the Carenado store ?? no idea.Larry

Well I just bought the Baron from flightsim.com pilot shop and I am having the autopilot issue where I cannot select altitude. I see no updates for the Baron on their website and uder my products of course the Baron isnt listed becuase I did not buy from their website. This should be an easy fix, why cant I find the patch???

[pager94]

OK, so I logged in. I still don't see the updates. Looking at the options and after an email conversation with one of your support people, it seems I would have had to purchase from "your site" to get the updates listed for my purchases. As I did not purchase from your site, but from one of your "authrorized resellers" how exactly should I get hold of the updates? I do not see an option at the pilot shop or pc aviator to get "patches"..So I'm thinking I have to re-download after and if you supply an updated installer. No problem except most payware sites now a days "charge" for a re-download after a specific time period or number of downloads. So how do I get the updates for what I paid for? Thanks, Larry

I got mine through email button. However, patch doesn't revsolve hardly any isssues with the Baron. See Caranado B58 release below or Patch not working post in B58 subforum for details.Unbelievable, customers that are beta testing new Carenado products can't even access patches.