August 5, 201114 yr My Invoice number is: 159290 For some reason I cannot open a support ticket so that's out. I received the confirmation e-mail but the download link is no where to be found. Logging into my account only gives me a message "You currently do not have any previous orders in this store. " What can be wrong? Mike Moskovich Antec 900 Black Steel ATX Mid Tower Case - Intel Core i5-2500K Sandy Bridge [email protected] - EVGA SuperClocked GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 - ASUS Sabertooth P67 - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 - Western Digital Caviar Black 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive - Corsair H70 Liquid Cooling - Corsair TX750W PSU
August 5, 201114 yr Author I got the confirmation email at 9:59 PM EST .... More than an hour ago Mike Moskovich Antec 900 Black Steel ATX Mid Tower Case - Intel Core i5-2500K Sandy Bridge [email protected] - EVGA SuperClocked GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 - ASUS Sabertooth P67 - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 - Western Digital Caviar Black 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive - Corsair H70 Liquid Cooling - Corsair TX750W PSU
August 5, 201114 yr In the same boat as you Preston Van Name PMDG 747-400 PMDG MD-11 PMDG JS41 PMDG 737-NGX FS2Crew Voice Edition for each, except MD-11
August 5, 201114 yr me too, just submit a ticket at http://support.precisionmanuals.com i am sure they are working on it... 5:30 in the morning and i have to go to work soon best regards, Michael K N I T T L PC Specs: i7950@4ghz, ASUS PTV2 Deluxe, nVidia GTX580, 12GB DD3 1600 Corsair Controls: Saitek Yoke & Rudder Pedals, TackIR5
August 5, 201114 yr Commercial Member We can't access our backend interface yet guys, I'm really sorry - it's still getting hammered by the DDoS attacks. (this should be enough to dissuade the conspiracy theorists out there btw - customers never see that server, it's separate from the "public" ones and yet it's being hit with a million requests per minute.) Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
August 5, 201114 yr We can't access our backend interface yet guys, I'm really sorry - it's still getting hammered by the DDoS attacks. (this should be enough to dissuade the conspiracy theorists out there btw - customers never see that server, it's separate from the "public" ones and yet it's being hit with a million requests per minute.) Yeah too bad . I know y' all put a lot of hard work into this going off smoothly. Hope you get it fixed soon. I ve been praying. Peter Osborn
August 5, 201114 yr We can't access our backend interface yet guys, I'm really sorry - it's still getting hammered by the DDoS attacks. (this should be enough to dissuade the conspiracy theorists out there btw - customers never see that server, it's separate from the "public" ones and yet it's being hit with a million requests per minute.) Thanks for the update. It's extremely frustrating but I hope it all gets sorted out soon.
August 5, 201114 yr Author NP Ry! Take your time and thanks for the support in the midst of all this chaos. Mike Moskovich Antec 900 Black Steel ATX Mid Tower Case - Intel Core i5-2500K Sandy Bridge [email protected] - EVGA SuperClocked GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 - ASUS Sabertooth P67 - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 - Western Digital Caviar Black 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive - Corsair H70 Liquid Cooling - Corsair TX750W PSU
August 5, 201114 yr Have orders stuck on "Pending" been noted by PMDG? I'm sure they have but I just want to make sure.
Create an account or sign in to comment