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Connection times out uppon activation

Featured Replies

I'll send a support ticket now, but I thought I would ask to see if I'm the only one: ngxact.png

pmdg should do a .reg or something.. pretty bad do a internet activation if your server dont work -.-

Having same issue, trying to activate for the past 30 mins

John Nelson

Retired UPS

Hi, I'm also having the same problem activating the 737NGX, the problem must be at their end, I'm sure they will be able to fix it soon.This is so frustrating!!! HELPPPPPPP!!!!!! Cuco NegronSan Juan, PR

Cuco Negron

San Juan, PR

PATCO lives!!!

Air Traffic Controllers tell pilots where to go!

  • Author

Thanks guys, I've seen those threads with other guys in the same situation. No biggie, I'll wait till they fix it

Thanks guys, I've seen those threads with other guys in the same situation. No biggie, I'll wait till they fix it
same issue here and turning off AVG antivirus and windows firewall doesn't help eithe To those who have succesfully activated -> can you confirm that the product activation key indeed refers to the licence key as received in the e-mail and that format includes the "-" symbols (in other words: you should be able to copy/paste the xxxx-xxxx-xxxx-xxxx-xxxx-xxxx format) thanks

Antoine v Heck
---
Ryzen 5800X3D, 32Gb DDR4 RAM@1600 Mhz, RTX3090 (24GB VRAM). 2TB SSD - VR with Quest 2 via link cable 

  • Commercial Member

No word yet from anyone official at PMDG??? Best regards,Robin.

I do have the same problem for about an hour or so - and I share the opinion that PMDG's activation is a pain in the ... The most annoying thing is the fact, that the process closes as well FSX each time. I might be the only being too dull to understand the instructions but, however, even finding out the right code for activation seems to be a nice game. There is a "ORDER CODE", a "order number" (also referred as "order #") and finally, on their web page way down in the order confirmation there is a "License" code as well. Which one is the right code??? Praying.gif If someone could try to point to the right licence code (is it the order number?) I would be happy. It could help to avoid further trouble in case I can get access to the license server. Regards,Axel

Regards,
Axel

It's the license code; xxxx-xxxx-xxxx-xxxx-xxxx-xxxx - Mine starts NGX8...

Many thanks,

Chris Globe

IVAO UK Approach Radar Instructor

Real world nobody

chrisg.png

I do share the same point of view Axel has.Activation process is not working at PMDG's own level of quality.claudio capozzi

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