Hi. I just reinstalled my windows and fsx. PMDG won't activate and when trying to open a ticket it keeps asking to resend email confirmation and I never got it after few attempts. Tried using firefox and explorer and nothing, can someone from PMDG help?

Seriously, no reply from anyone from PMDG???

Seriously, no reply from anyone from PMDG???

Hello Probably just getting up mate,It is 8:30 in the morning where PMDG are head-quartered. From the PMDG Website PMDG currently has employees and contractors located in the following US States: Arizona, California, Florida, Georgia, Massachusetts, Nevada, New York, Ohio, and Washington. PMDG is headquartered in Northern Nevada, approximately 15nm north of KRNO Glyn

That's is fair enough, I have sent emails and not a single reply and can't get to work.

That's is fair enough, I have sent emails and not a single reply and can't get to work.

helloHave you raised a support ticket, if you have you will need to keep checking on the website for an update to your ticket.I do not think they do email anymore Glyn

I can't open a ticket because after registering, I never got my confirmation email and can't get help. There is an option to resend the email and I never get it, so I can't get any help...

HelloTry sending a PM to one of the PMDG guys Glyn

Please check your Junk Email or Spam folders for the email. It would automatically send to the email address you entered at the support ticket log in page so as long as that was your valid email the reply should have been there. Remember, the log in for support is totally seperate from your PMDG Account so if you haven't registered specifically at the support site, you don't have an i.d. there.

There is nothing in my spam folder, after I register I don't get the confirmation email, have being trying since yesterday

It has 48 hours and not a single reply from PMDG, opened a ticket and nada. It is very desapointing to be treated this way.

Good to see you got into the support system. As for no replies, have you logged back in to check your ticket? They may have replied and you just didn't get a notification email.

Good to see you got into the support system. As for no replies, have you logged back in to check your ticket? They may have replied and you just didn't get a notification email.

Not to sound rude, but that would be the first thing I would do before posting. I even send emails to a PDMG member and still got nothing and I must confess that I am starting to get furstrated with the situation.

Not to sound rude, but that would be the first thing I would do before posting. I even send emails to a PDMG member and still got nothing and I must confess that I am starting to get furstrated with the situation.

I only asked just in case, you'd be amazed how many people wait a week without checking & they had a response sitting there the whole time. I know it's frustrating, but they'll get you sorted out in the end. PMDG are well known for their support.