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hontzt

Never had this problem before

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Good Morning,

 

Went to fly my NGX this morning and was prompted for my activation code. I've had the NGX since August and was prompted for activation. When I enter the code it gives me an error. This is also the case with the 600/700 as well. I submitted a trouble ticket but do not know how long it will take. Anyone have this problem before? I've made no hardware changes; everything was fine 2 days ago. I really want to get back in my NGX.

 

VR

 

Todd

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Flexnet service is probably not running.

 

Have you been using a performance boosting program or been killing excess processes in the task manager? Either of those could stop flexnet from running.

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Drat, you beat me to it, Ken. That's the first thought that popped into my head.

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Also make sure your BIOS and operating system clock is right as well if the above is right.

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Yeah, I know system time can interfere with activation, but I'm not sure if it affects the product after it's been activated.

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I will check flexnet in my task manager and see if it is running. Very strange that it would stop. Thanks for the help.

 

VR

 

Todd

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