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I didn't receive the software I purchased

Featured Replies

Hello, first time posting here.

 

I bought software from you

<Personal details and confidential information removed from public view by Avsim Admin Spiritflyer Stephen "It's really dangerous Thomas (identity theft). etc.>

 

I was waiting for the software in the mail since I read somewhere it may come in two boxes? Unfortunatly, I did not understand the download link and did not get it. Now its expired.

 

I would like my download link back or my money back please 39.99.

 

Thanks in advance

 

Thomas Noll

BlindzZ

Just contact Bryan York at FS2Crew

http://www.fs2crew.c...Contact-Us.html

 

He gives some of the best support in the business. He will take care of you.

 

You need to take off your order number and don't show it here on the forums.

You can also contact him on the support forum here at Avsim, but don't put any order numbers in there.

Robert Yunque
Banner_MJC11_zpsc02297c8.png

 

 

 

  • Author

thanks

 

 

Thomas Noll

Hello, first time posting here.

 

I bought software from you

<Personal details and confidential information removed from public view by Avsim Admin Spiritflyer Stephen "It's really dangerous Thomas (identity theft). etc.>

 

I was waiting for the software in the mail since I read somewhere it may come in two boxes? Unfortunatly, I did not understand the download link and did not get it. Now its expired.

 

I would like my download link back or my money back please 39.99.

 

Thanks in advance

 

Thomas Noll

BlindzZ

 

Confusing here you say you bought the dvd of the fscrew2 and now you saying you havnt got the download link? and its expired.The download links dont expire if you have purchased the download product from fscrew2 . You havnt said if you got the dvd as of yet and you havnt said when you purchased them and they still could be in the mail still, you have to check the supplier if this is the case.

 

Where did you purchase the fscrew2 from if it directly from the fscew2 site its a download link and to check you need to check your account and the download link will be there for you to download, also you would have received an email as well with the download link as well.

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author

Im sorry, now im getting confused. I bought this software on the PMDG site.

 

It had a 7 day download link supposedly. I thought it was coming in a CD in the mail. But it would have been here by now. I did not notice the link until 15 days after I bought.

 

Thomas Noll

BlindzZ

can you confirm what did you purchase the ngx package or the fscrew2 package?

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

thanks

 

 

Thomas Noll

 

Thomas, please edit all of the order information out of your initial post. If someone gets a hold of that, you can get into trouble.

Robert Yunque
Banner_MJC11_zpsc02297c8.png

 

 

 

Thomas, please edit all of the order information out of your initial post. If someone gets a hold of that, you can get into trouble.

 

Thank you sir.

Im sorry, now im getting confused. I bought this software on the PMDG site.

 

It had a 7 day download link supposedly. I thought it was coming in a CD in the mail. But it would have been here by now. I did not notice the link until 15 days after I bought.

 

Thomas Noll

BlindzZ

 

Thomas, you can make a support ticket at the PMDG website. They also have very good support.

Go to their "Support" page and login. Then you can make a ticket. They will help you out.

http://support.preci...in/Default.aspx

 

Tell them what happened and ask them to re-activate your download link.

Bob

 

Your welcome, Stephen.

Robert Yunque
Banner_MJC11_zpsc02297c8.png

 

 

 

  • Commercial Member

 

Thomas,

 

It seems like you bought the Fs2Crew product, but you wouldn't have bought it on this website, Could you confirm?

Alex Ridge

Join Fswakevortex here! YOUTUBE and FACEBOOK

PMDG do sell FS2Crew

System: MSFS2024, ASUS Rog Stryx Z790-A,  Intel i9-14900KF,  Asus ROG Ryujin III 360 , Asus Hyperion Case,Rog Stryx 4090 OC, Samsung 970 EVO M.2 SSD, 1Tb Samsung 860 EVO SSD,64Gb G Skill Memory, Asus Aura 1200W Gold PSU,Win 11 ,LG C4 48" 4K OLED Screen., Airbus TCA Full Kit, Stream Deck XL. WinWing FCU, EFIS, MCDU

 

yes they do just found the page on where they have the link, to the op just submit a support ticket in and you will get it fixed

 

 

alex

 

the link to where pmdg sell the fscrew2

http://www.precisionmanuals.com/ProductCart/pc/viewCategories.asp?idCategory=6

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

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