January 23, 201313 yr I have gotten two BEX CTD's on 2 out of the last 3 flights. Always when FSCrew in the NGX is performing a function. First CTD was after I said, "after takeoff checklist". Second one just now was after I clicked on the decent briefing and it started playing. Bryan York who is the dev for FSCrew told me it was not his programs fault and did not wish to investigate any further. Here is the details of the CTD: Problem signature: Problem Event Name: BEX Application Name: fsx.exe Application Version: 10.0.61637.0 Application Timestamp: 46fadb14 Fault Module Name: StackHash_27eb Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 752ac9f1 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 27eb Additional Information 2: 27eb358fe674a6f15dafe56d42bb9bf3 Additional Information 3: 2f06 Additional Information 4: 2f06c18113e6d7c00e6b91fa1fde84b6 Any help would be appreciated. Eric
January 24, 201313 yr Your crash report says little. Here's a neat little program that interprets those Microsoft crashes - AppCrashView - http://www.nirsoft.net/utils/app_crash_view.html. It provides more information about the crash just like a Microsoft tech would look at the .wer report you provided above is sent to them. If you could copy and paste the total error report, that would be great! BEX means Buffer Overflow Exception. It's a common crash event. I have written several responses here about StackHash module errors. The StackHash error occurs when DEP is invoked and has an issue with whatever application you’re trying to run (and there are several hundred out there that seem to give it fits). The error is related to Data Execution Prevention. The solution, according to Microsoft, is to go to the DEP tab on your computer and exempt FSX from DEP and everything will be good. You cannot do this with FSX. It's totally impossible. It's memory left over in your system that continues to provide bad information when you try to load a program like FS Crew. Here's an explanation of what happened to me when I got a StackHash (those last four digits on the StackHash is the memory address where the crash occurred): I consistantly received a StackHash error in DX10 mode if I closed FSX in full screen. I have two monitors and the next time I would start FSX, it would load on my secondary monitor and I would have to drag it over to my primary monitor then GoFly. If I closed FSX in Windowed mode, no StackHash error. Close full screen, StackHash error. Problem fixed (as long as I could remember to shut down FSX in windowed mode). For some reason, I had to reinstall Windows (and FSX) and, after all was done, if I closed FSX in Full Screen mode, NO StackHash error BUT when I would start FSX again it started up in the secondary monitor. So the error went away but not the problem I still have of FSX starting up in the secondary monitor if I shutdown FSX in full screen (there are absolutely no problems if I shutdown in windowed mode). The I think my memory kept the information as to how I closed FSX and, when I started it up one time in windowed mode, the system got confused. So I'm thinking you did something different with FSX or FS Crew that you didn't do before and your system kept that in memory and did not release it when you shut down FSX and shut down your computer system. So now you are doing something differently and you have to get it out of the system memory. Maybe shutting down your computer and unplugging it for a couple of hours will solve it. Or you could reinstall Windows and FSX and your problem should (well, actually, will go away). Hope this helps. Best regards, Jim Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
January 24, 201313 yr Author Jim- Thanks for the info. Not quite sure how unplugging my computer may help but I just did and will leave it unplugged over night. What about a uninstall and reinstall of fscrew? No way am I going to reinstall windows or fsx so that is not an option. I did do the command prompt line that checks your system for errors and it found some and fixed them so we will see. Sent from my Samsung Galaxy Note 2 Eric
January 24, 201313 yr Commercial Member Eric, Make sure your DX9 runtimes are up to date here: http://www.microsoft.com/en-us/download/details.aspx?id=8109 We've seen a few instances of BEX crashes caused by them not being up to date. I'm betting yours isn't this, but it's good to rule things out. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
January 24, 201313 yr Author Eric, Make sure your DX9 runtimes are up to date here: http://www.microsoft...ls.aspx?id=8109 We've seen a few instances of BEX crashes caused by them not being up to date. I'm betting yours isn't this, but it's good to rule things out. It's asking me to select a folder to install it to? I do not know what folder I am supposed to browse to? Nevermind...found the link here: http://www.microsoft.com/en-us/download/details.aspx?id=35 Eric
January 24, 201313 yr Interesting. http://fs2crew.com/banners/Banner_FS2Crew_MJC_Supporter.png Wayne HART
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