pls help me,thank very much :(

Guessing that you have to reload the T7 into your FSX situation with an active internet connection and your activation code (from the purchase confirmation e-mail) ready.

Guessing that you have to reload the T7 into your FSX situation with an active internet connection and your activation code (from the purchase confirmation e-mail) ready.

unregister first?

and then reinstall T7?

Your screenshots state it's not yet registered.

 

Installation, starting the operations centre and registration are completely separated from one another so I'd reckon uninstalling isn't needed, either.

Your screenshots state it's not yet registered.

 

Installation, starting the operations centre and registration are completely separated from one another so I'd reckon uninstalling isn't needed, either.

ok i'm try it now

Your screenshots state it's not yet registered.

 

Installation, starting the operations centre and registration are completely separated from one another so I'd reckon uninstalling isn't needed, either.

the problem still in here not slove

Sorry for that. I'd suggest you submit a ticket to PMDG via their ticket system/website support section and provide the link to your topic here.

Sorry for that. I'd suggest you submit a ticket to PMDG via their ticket system/website support section and provide the link to your topic here.

thanks alot

Kindly check your FW Settings and take care nothing is blocked.

The problem is already known http://forum.avsim.net/topic/418750-pmdg-777-issue-tracking-thread/, you need to open a ticket with the cab-file you can generate inside the PMDG OP Center (under Tools) and submit this file to PMDG. The more submit a ticket the easier it is for PMDG support to track down the problem and find a solution. Only posting here in the forum does not help a lot.

 

Regards

 

Ralf

 

Quote from Ryan:

 

 

 

- PMDG Operations Center not recognizing the NGX or 777 as installed.

• If you are getting this issue, please create a support package via the Tools page (click the "gear" icon in the upper right corner of the program) and either attach the resulting .cab file in a support ticket or email it directly to me at [email protected] and I'll pass it along to Matt for debugging.

 

•  

 

The problem is already known http://forum.avsim.net/topic/418750-pmdg-777-issue-tracking-thread/, you need to open a ticket with the cab-file you can generate inside the PMDG OP Center (under Tools) and submit this file to PMDG. The more submit a ticket the easier it is for PMDG support to track down the problem and find a solution. Only posting here in the forum does not help a lot.

 

Regards

 

Ralf

 

Quote from Ryan:

 

 

 

•  

 

Send the file to [email protected]???

Kindly check your FW Settings and take care nothing is blocked.

Is checked the Firewall is nothing blocked

Ok, pls refer to Ralf's Posting and open a Support Ticket

 

Greetings

Looks like your T7 installation is recognized, but not activated. Anyway, time for a support ticket ...

Where can I find the Cab file?

Where can I find the Cab file?

 

By reading the above mentioned link, especially for you:

 

Quote from Ryan:

 

via the Tools page (click the "gear" icon in the upper right corner of the program) and either attach the resulting .cab file in a support ticket or email it directly to me at [email protected] and I'll pass it along to Matt for debugging

 

 

the program means the PMDG Operation Center

 

Regards

 

Ralf