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777simmer

How to: FSX crash report

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Hi guys,

 

Left the PMDG777 cruising at FL330 alone for an hour today and when I came back FSX was not responding anymore.

 

Came with "Microsoft FSX has stopped working" and I choose the option to close it rather than checking for a solution.

 

 

I downloaded "Appcrashview" but I can do nothing with the data it spits out :-(

 

I can post the Appcrashview report here, but it is quite long, so I am looking for something a little more user friendly.

Like..."FSX has stopped working.....this or that driver/app/etc caused the problem"

 

(Ps I realize the 777 might not be the cause, but I am active almost only on this Forum so I hope its ok to ask for help here.)

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The module that caused the crash usually isn't far down the report.

 

Eric W

Ok, here is the first ooh....20%

 

Version=1

EventType=APPCRASH

EventTime=130286691029382208

ReportType=2

Consent=1

UploadTime=130286729714784445

ReportIdentifier=5f666042-4b01-11e3-96fd-3085a990ba55

IntegratorReportIdentifier=5f666041-4b01-11e3-96fd-3085a990ba55

WOW64=1

Response.BucketId=3884761380

Response.BucketTable=1

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=fsx.exe

Sig[1].Name=Application Version

Sig[1].Value=10.0.61637.0

Sig[2].Name=Application Timestamp

Sig[2].Value=46fadb14

Sig[3].Name=Fault Module Name

Sig[3].Value=ntdll.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=6.1.7601.18247

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=521ea8e7

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=0002e41b

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=fb8b

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=fb8bd1bf7dcc44d047c58f37f56ad727

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=fa63

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=fa63c80ebf2b9d98cfa9fc211d9a92ad

UI[2]=C:\Flight Simulator X\fsx.exe

UI[3]=Microsoft Flight Simulator® has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

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Ok that's the ntdll.dll crash and that's a tough one. that's a windows module. google "ntdll.dll" crash and you will see its faulty software usually, but can also be a corrupt driver or such. Occasionally its a bad memory module or video card.  

I had ntdll.dll crashes quite frequently and found it was MyTraffic 5.4c. I cleaned it out and reinstalled up to 5.4b and I am all ok there.

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Ok that's the ntdll.dll crash and that's a tough one. that's a windows module. google "ntdll.dll" crash and you will see its faulty software usually, but can also be a corrupt driver or such. Occasionally its a bad memory module or video card.  

I had ntdll.dll crashes quite frequently and found it was MyTraffic 5.4c. I cleaned it out and reinstalled up to 5.4b and I am all ok there.

Ok thanks, that is very helpfull....I recently updated to Mytraffic 5.4C as well.

 

How did you find out that Mytraffic caused the problem?

Have you told the developer so they can provide a fix?

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Its a scheduling bug or something. there are a few threads on the forum about it. I was on the case when I had the problem in a Cessna . So I completely uninstalled it, deleted the folder and started over with 5.4b.

Incidentally I now get the freeze where the sim just locks up for 30 seconds up to 10 minutes then continues almost every flight if not 4 times a flight. Wonder if I stumbled into something  because I never had that before . I am going to try removing AI all together and see if that helps.

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Ok hmmm I will see first if this happens more often to me.

 

I would be interested in your results though!

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Happened to me earlier with 5.4C and the 2013 schedule.

Switched to 2012 schedule and that fixed it for me!

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Happened to me earlier with 5.4C and the 2013 schedule.

Switched to 2012 schedule and that fixed it for me!

Ok that sounds easier. How does one switch?

Is that an option or do I have to import new schedules for that?

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Ok that sounds easier. How does one switch?
Is that an option or do I have to import new schedules for that?

 

Open up MyTraffic Communicator and use the Select Schedules menu.

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Open up MyTraffic Communicator and use the Select Schedules menu.

Cool thx

have you downloaded a new AMD driver  by any chance?

Nope, I have Nvidia. but thx

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just a suggestion search you tube for a guy named ...fsx genius...he has a video out about this exact problem..rgds hope this helps

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just a suggestion search you tube for a guy named ...fsx genius...he has a video out about this exact problem..rgds hope this helps

About what problem?

 

The ntdll crash?

or

Mytraffic 2013 problem?

 

I will search and take a look though, thx.

 

For what it is worth, FSX has not crashed on the subsequent 3 flights and I have not changed anything yet.

(might have been a one time thing, we shall see)

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Hi Rob,

 

 

Post your problem here:

 

 

http://forum.avsim.net/forum/262-crash-to-desktop-ctd-forum/

 

I had a lot of problem to a view months ago!

 

 

Firehawk44 / Jim is always willing to help you with your problem. 

 

 

Never had any problems before and then of the blues all sorts of crashes.

 

Sometime I wonder if it has something to do with the Windows Updates?

 

 

Good luck!

 

 

Regards Robert

 

 

 

 

 

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sori  the microsoft flight simulator has stopped working problem..sounds like it is fixed .hope so  rgds..ps jim helped me with my same problem  great guy

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You need the latest driver from nvidia, the highmemfix, and if you have MyTraffic then you probably have many duplicate afcad files.

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Hi Rob,

 

Post your problem here:

 

http://forum.avsim.net/forum/262-crash-to-desktop-ctd-forum/

 

I had a lot of problem to a view months ago!

 

Firehawk44 / Jim is always willing to help you with your problem.

 

 

Never had any problems before and then of the blues all sorts of crashes.

 

Sometime I wonder if it has something to do with the Windows Updates?

 

Good luck!

Regards Robert

 

Thx much.

 

I will do that if FSX hangs again.

 

I have been thinking the same thing about windows updates.

 

I just reinstalled an image with Win7 and FSX and then ran windows updates.

Generally things seem fine and I might have a little bit better results with VAS now.

(Could be imaginary though and definately needs more testing to confirm!)

 

But I never had FSX hanging before those updates...so it does make me wonder about them too!

(again, just once so this needs more testing as well to confirm)

 

There is this saying: If it aint broke then dont try to fix it.

For an FSX dedicated PC (one you dont browse the internet with, etc so no virus danger etc anyway) that works good....why update right?

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You need the latest driver from nvidia, the highmemfix, and if you have MyTraffic then you probably have many duplicate afcad files.

You dont need the latest driver. You need a driver that works and then you leave it alone. Updating graphics drivers all the time is one of the main reasons why people keep getting themselves into problems.

 

I have had my driver for a year and a half or so and this was the first time FSX became unresponsive. Not sure what it was, but not the GPU driver I think.

 

I have highmemfix.

 

I dont know much about AFCAD files.

I have changed one once in FS2004 to get correct NAV aid frequencies, but thats about it.

Can you explain what you mean by "duplicate files" and why you think this is a problem?

Do other AITraffic programs not cause duplicate AFCAD files?

 

Thx

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