November 1, 201510 yr Anyone else waiting a week or more for support ticket to be answered? I opened a reactivation ticket more then a week ago. I have sent 2 additional support inquires to ask whats the delay and nothing. Pete Pete Richards I've owned every version of flight simulator since Flight Simulator 3.0 in 1988. Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.
November 1, 201510 yr I've always found them to be very responsive tbh, never had any problems with them on that score. i7 7700k, @ 4.6Ghz. GTX1070 8Gig. 32Gigs DDR4 2400. Win 10 pro. X-Plane 11.
November 1, 201510 yr Yes same here, from my own experience ive always found them to be swift with support or replies. Pete, this might sound silly but i take it you are contacting them directly through the proper channels?
November 1, 201510 yr Author Yes same here, from my own experience ive always found them to be swift with support or replies. Pete, this might sound silly but i take it you are contacting them directly through the proper channels? That's what a support ticket is! Can't get anymore direct then that. Pete Richards I've owned every version of flight simulator since Flight Simulator 3.0 in 1988. Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.
November 1, 201510 yr Anyone else waiting a week or more for support ticket to be answered? I opened a reactivation ticket more then a week ago. I have sent 2 additional support inquires to ask whats the delay and nothing. Pete Sending multiple requests will send you to the back of the que. As per the contact page at X-Aviation.... "Please do not send multiple e-mails or this will delay our response to you!"
November 1, 201510 yr Author Sending multiple requests will send you to the back of the que. As per the contact page at X-Aviation.... "Please do not send multiple e-mails or this will delay our response to you!" Thanks Greg. I didn't know that! Pete Richards I've owned every version of flight simulator since Flight Simulator 3.0 in 1988. Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.
November 1, 201510 yr X-Aviation support is AWESOME!!!!!!!!!!!!!!!!!!!!!! :smile: I think your name tells it all.
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