precisionmanuals not a safe website issue

[Andili 0]

Hi all, 
 
I am new to the forum and I hope someone can help me due to me running out of ideas on how to fix this issue.
 
Here is the situation:
 
2 days ago I bought me the PMDG 737 base pack for my new P3D v3 simulatior after changing from FSX. 
I accessed the precisionmanuals from my work laptop and also payed the addon via my work laptop. 
 
The problem i am now having is that my Gaming Laptop will not let me access the "precisionmanuals shop" area inorder to Download the addon. 
It is not even loading the website i am getting a blank white screen with the following error message: Failed to load resource: the server responded with a status of 404 (Not Found) 

It also says that the Website is not secure .. 

 

I have tried next to everything i could find on google regarding this problem.. 

 

 

Has anybody have an idea how to fix this?

 

 

 

Thanks in advance

 

 

 

 

Andi

 

 

 

 

 

This page is not secure.

[Jim Young 2,356]

 

 

Has anybody have an idea how to fix this?

 

If you go to the PMDG General Forum you will see they are working on the server - http://www.avsim.com/topic/492237-23jul16-oops-seems-we-still-have-activation-server-issues/.  AVSIM only hosts the PMDG Forums and you will have to ask your question in the PMDG forum or go to their website and submit a trouble ticket.

 

Best regards,

[pedrotrindade 335]

Hi andi, 

 

everything is working fine here! I was able to access to my account and dowloads page with no problems (tested with FF and IE).

Maybe you're having some problem with your browser or AV.

[Andili 0]

Hello Jim and pedrotrindade,

 

Thank you very much for your tips and suggestions, I have finally managed to fix the problem.

After researchng a bit more I was made aware that Norton AV/ family settings might be the problem.

I therefore uninstalled Norton and reinstalled it with different settings and now it works. 

 

 

Thanks again