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Cannot start trial

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I have downloaded the trial version and installed it but it does not put an icon on the desktop or when I click Start program and get the little window then press start trial I get this message: 

Error: The specified service does not exist as an installed service ( Exception from HRESULT: 0x80070424) Purchase a license and enter license key.

Then I looked to find where it installed itself and it is nowhere to be found. Very strange.

I am using Windows 10 and Prepar3D_v3_Academic_3.3.3.17556.

Could you kindly help me, please?

kind regards

Richard

Richard Binns
MSFS 2020 & 2024- Asus ROG Strix Z390-E - Skylake i7 9700k - Asus Geforce RTX 4070 Super OC 12gb, 64gig G.Skill TridentZ DDR4 - Thermaltake Thor 850w Platinum PSU - Corsair H150i AIO Liquid CPU Cooler - H150i AIO Liquid CPU Cooler - Thermaltake V71 Case - Samsung SSD 850 EVO M.2 500GB  - 2 x Samsung SSD 970 EVO Plus V-Nand 1TB

 

hi, I downloaded the trial and I had an issue with my computer resulting in doin a restore.  now when I try and launch the trial I receive the following message:

 

"a license key can only be activated once for any pc and on a maximum of 1 pc. please purchase a license and enter the license key in the boxes below."

 

Is there anything you can do to assist me.

 

thanks/Dan

  • 2 years later...
On ‎9‎/‎26‎/‎2016 at 6:56 PM, dhi002 said:

hi, I downloaded the trial and I had an issue with my computer resulting in doin a restore.  now when I try and launch the trial I receive the following message:

 

"a license key can only be activated once for any pc and on a maximum of 1 pc. please purchase a license and enter the license key in the boxes below."

 

Is there anything you can do to assist me.

 

thanks/Dan

Same problem here. I would like to take advantage of the trial but have the same message. may have goofed trying to setup the trial.

Edited by LecLightning56

All I can suggest is to review the installation instructions in the manual. 

You can run the installer again (no need to uninstall) and look at the path it chose during the install.  This is where your program is loaded.  I don't believe that Pilot2ATC creates shortcuts.  You can just create one on your desktop invoking the main program from the install directory.

Since you mention P3D (X plane here), there may be additional steps.  It is a good chance you may need to run as administrator as well.

Dave is away for the holidays so you have to be self sufficient here.

Happy Holidays.

Archived

This topic is now archived and is closed to further replies.

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