November 21, 20169 yr Purchased this beautiful plane, finally, from the Real Flight Shop link on the MJ homepage. Upon getting my confirmation email, downloading the installer, running the installer, entering my order info and other required info, the installer states: "No Order Found". Anyone at Majestic that could respond and help me with this? That's $70 down the tubes for an add-on that won't install. I appreciate any help you may be able to provide. Thanks E.Grindstaff Eric Grindstaff - MacAir COO Millennium Aviation Company - Macairvirtual.com - The VA with a choice!
November 22, 20169 yr Commercial Member The appropriate way of dealing with this issue is to forward you purchase information to us at our Support department via email, if you have not addressed the issue with the vendor from which you have purchased the Q400.Be sure to include the items used for the purchase:1. Full Name2. Email3. Order Number4. Vendor We apologize for the inconvenience that this is causing you. Thank you. KROSWYND a.k.a KILO_WHISKEYMajestic Software Development/Support Sys 1: AMD 7950X3D, NOCTUA D15S, Gigabyte Elite B650, MSI 4090, 64Gb Ram, Corsair 850 Power Supply, 2x2TB M.2 Samsung 980s, 1x4TB WDD M.2, 6xNoctua 120mm case fans, LG C2 55" OLED running at 120Hz for the monitor, Win11. Sys 2: i7 8700k, MSI GAMING MBoard, 32Gigs RAM, MSI 4070Ti & EVGA 1080Ti. Hardware: Brunner CLS-E-NG Yoke, Fulcrum One yoke, TM TPR Rudder Pedals, Yoko TQ6+ NEO, StreamDeck, Tobii Eye Tracker, Virpil VPC MongoosT-50CM3 Base with a TM gripSIMULATORS: MSFS2020/XP12/P3D v5.4 & v6: YouTube Videos
November 22, 20169 yr Author Thank you but the vendor has responded. I should have the product installed shortly. Eric Grindstaff - MacAir COO Millennium Aviation Company - Macairvirtual.com - The VA with a choice!
January 5, 20179 yr I have the same issue I have followed the instructions Crosswind has Suggested Still NO contact from the Vendor and No contact from Majestic I've contacted Majestic and Real Flight Shop Glenn Miller Zfwchief
January 20, 20179 yr Did you get any response? I am planning to buy this addon but I'm afraid to purchase from this store due to issues you mentioned. Should I be concerned? Tomasz Zawadzki
January 20, 20179 yr Plenty of other places selling it if you're worried, I got mine from JustFlight. There's also SimMarket, FSPilotShop and the FlightSimStore which are all reputable. I've never heard of Real Flight Shop before. ckyliu, proud supporter of ViaIntercity.com. i5 12400F, 32GB, RTX4070, more in "About me" on my profile.
January 20, 20179 yr RFS is cheapest, has a discount currently and since they are on Majestic webpage it seems its legit. Tomasz Zawadzki
January 20, 20179 yr Oh I'm not questioning their legitimacy or Majestic endorsement, just saying that if you're concerned there's other options which have a good reputation in the community ckyliu, proud supporter of ViaIntercity.com. i5 12400F, 32GB, RTX4070, more in "About me" on my profile.
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