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ChopperSteve

CTD after pausing 747 P3DV3

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Hi all,

 

Had been in the middle of a trip from PANC - VHHH after about 8 hrs sim and 747 (P3D) performing very well. decided to goto bed for the night and so paused the sim (P3D V3).

 

Came back in the morning and the sim had CTD, has anyone else had the same, ideas would be welcomed, this has happened twice now. 747 and P3D work faultlessly if i do a flight non stop its only when its paused overnight.

 

Thanks in advance.

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Came back in the morning and the sim had CTD, has anyone else had the same, ideas would be welcomed, this has happened twice now. 747 and P3D work faultlessly if i do a flight non stop its only when its paused overnight.

 

Sounds like a memory leak (somewhere in the sim), but without knowing your exact scenario I can't forward it along to be tested to see where the issue lies. We did a TON of testing with VHHH specifically, so it shouldn't be our leak, but I won't rule that out.

 

 

 

 

 

 

EDIT: To be extra sure, make sure to check the event logs.

 

Start > begin typing "view all problem reports" (it may appear before you're done typing - select it when it appears) > Find the sim in the list > Find the latest entry and open it

 

Paste the contents in your response.

 

 

 

 

EDIT 2: What NVIDIA drivers are you running? Their latest drivers do have a memory leak associated with them.

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Thanks Kyle,

Will have a look after work today. FYI at the time i had ORB FTX Global, FTX Vector, trees and P3DV3 generic PANC and VHHH. the flight was uneventful until TOD where it paused and i left it till the morning, It had been paused for 7 hrs or so when i went back to my room and it was CTD.

 

Ill post other details later this evening. many thanks.

 

TG

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Hi Kyle

 

last 2 reports below.

NVidia GTX 1060 Driver 21.21.13.7586

PC Specs below in signature..

Many thanks.

 

 

Description
Faulting Application Path: C:\Prepar3D V3\Prepar3D.exe
Problem signature
Problem Event Name: BEX
Application Name: Prepar3D.exe
Application Version: 3.4.18.19475
Application Timestamp: 5851bfd2
Fault Module Name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Fault Module Timestamp: 524f7ce6
Exception Offset: 000a7666
Exception Code: c0000409
Exception Data: 00000007
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 3081
Additional Information 1: efe8
Additional Information 2: efe8c9c5005dfa6d706d3e48047b0ab8
Additional Information 3: 5d6c
Additional Information 4: 5d6cf3965b9c2be1bb0e7207d5119eb6
Extra information about the problem
Bucket ID: 29b0be035b727c3206a5bc0e1aa5ba1b (116302043899)
 
Description
Faulting Application Path: C:\Prepar3D V3\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 3.4.18.19475
Application Timestamp: 5851bfd2
Fault Module Name: StackHash_142a
Fault Module Version: 10.0.14393.479
Fault Module Timestamp: 58256ca0
Exception Code: c0000374
Exception Offset: PCH_06_FROM_ntdll+0x0006EB8C
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 3081
Additional Information 1: 142a
Additional Information 2: 142aef435600e85ebf4a56892c0ab14c
Additional Information 3: af78
Additional Information 4: af78f8a103733d09076fdf303b1d68e0
Extra information about the problem
Bucket ID: 88064507070b48b5e42b234fdbae8988 (108643773444)

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Hi Kyle, details below on the CTD issue.

 

 

 

Sounds like a memory leak (somewhere in the sim), but without knowing your exact scenario I can't forward it along to be tested to see where the issue lies. We did a TON of testing with VHHH specifically, so it shouldn't be our leak, but I won't rule that out.

 

 

 

 

 

 

EDIT: To be extra sure, make sure to check the event logs.

 

Start > begin typing "view all problem reports" (it may appear before you're done typing - select it when it appears) > Find the sim in the list > Find the latest entry and open it

 

Paste the contents in your response.

 

 

 

 

EDIT 2: What NVIDIA drivers are you running? Their latest drivers do have a memory leak associated with them.

 

 

 

Reports Attached Below

 

 

P3DV3.4 18.19475

NVidia GTX 1060 Driver 21.21.13.7586

PC Specs below in signature..

Many thanks.

Quote

 

 

 

Description
Faulting Application Path: C:\Prepar3D V3\Prepar3D.exe
Problem signature
Problem Event Name: BEX
Application Name: Prepar3D.exe
Application Version: 3.4.18.19475
Application Timestamp: 5851bfd2
Fault Module Name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Fault Module Timestamp: 524f7ce6
Exception Offset: 000a7666
Exception Code: c0000409
Exception Data: 00000007
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 3081
Additional Information 1: efe8
Additional Information 2: efe8c9c5005dfa6d706d3e48047b0ab8
Additional Information 3: 5d6c
Additional Information 4: 5d6cf3965b9c2be1bb0e7207d5119eb6
Extra information about the problem
Bucket ID: 29b0be035b727c3206a5bc0e1aa5ba1b (116302043899)
 
Description
Faulting Application Path: C:\Prepar3D V3\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 3.4.18.19475
Application Timestamp: 5851bfd2
Fault Module Name: StackHash_142a
Fault Module Version: 10.0.14393.479
Fault Module Timestamp: 58256ca0
Exception Code: c0000374
Exception Offset: PCH_06_FROM_ntdll+0x0006EB8C
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 3081
Additional Information 1: 142a
Additional Information 2: 142aef435600e85ebf4a56892c0ab14c
Additional Information 3: af78
Additional Information 4: af78f8a103733d09076fdf303b1d68e0
Extra information about the problem
Bucket ID: 88064507070b48b5e42b234fdbae8988 (108643773444)
 

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The event log reveals that the PMDG modules are not causing the problem, you have one buffer exception and a stack error.  These can be cause by any add on you're using so start back with a vanilla configuration and start adding things until it crashes. 

 

Also, make sure you are up to date with anything that gets added such as orbx libraries, couatl engine, weather engine, etc.

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