Jump to content

Sign in to follow this  
mazelda

TFDi website

Recommended Posts

Hi is anyone else having issues getting onto the TFDi website and forums

been trying to raise a ticket all day but can't, seems it might be a server issue but just wondered if its just me

 

cheers


Pete Little

Share this post


Link to post

We were having some intermittent issues this morning, it SHOULD be starting to get back up now.


tfdidesign_logo_icon_smaller.png

Collin Biedenkapp
President/Lead Programmer
TFDi Design | Website

Share this post


Link to post

Ok cheers

have now submitted a ticket

But think the issue has screwed up my addon manager and installation into p3dv4

 


Pete Little

Share this post


Link to post

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

Share this post


Link to post
15 minutes ago, Jovabra said:

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

They always respond to my tickets or questions within a day or two. 


Pete Richards

Aussie born, Sydney ( YSSY ) living in Whitehorse, Yukon ( CYXY )

Windows 10 Pro loaded on a Sabrent 1TB Rocket Nvme PCIe 4.0, Ryzen 9 3900X, MSI MEG X570 Unify Motherboard,  EVGA GTX 1080ti FTW3, 64GB DDR4-3600 Trident Z NEO Series, 1TB Samsung 960 Pro NVMe for MSFS2020, 4TB Seagate BarraCuda HD, Corsair RMx 750W PSU, Corsair H115i Liquid cooling, NZXT H440 Case.

 

 

Share this post


Link to post
1 hour ago, Jovabra said:

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

All tickets get replies - if you didn't hear back, it never reached us. It sounds like you're having an issue getting our replies - have you checked your spam box? Have you messaged anyone on the forums regarding it? Have you attempted to see what's going on anywhere except venting on a third party forum we may not even see? I don't mean to be overly harsh, but we take great pride in working personally with everyone that contacts us, so it bothers me to see a post like this, especially knowing we haven't exhausted our options yet.


tfdidesign_logo_icon_smaller.png

Collin Biedenkapp
President/Lead Programmer
TFDi Design | Website

Share this post


Link to post
20 hours ago, mazelda said:

Ok cheers

have now submitted a ticket

But think the issue has screwed up my addon manager and installation into p3dv4

 

Did this get resolved via ticket?


tfdidesign_logo_icon_smaller.png

Collin Biedenkapp
President/Lead Programmer
TFDi Design | Website

Share this post


Link to post

Had a thing to try Collin but not near pc today so will post when i try the advice

Cheers 

Pete


Pete Little

Share this post


Link to post

What about my message on this site. This is the only way to get in contact with TFDi. First of all, there is nothing in my spambox. After purchase and installation i want to create a login account for the forum and i got this website;
http://forums.tfdidesign.com/index.php?/register/&do=validating
i hit the "resend confirmation email" button and after a moment i've got the message

The email was sent to you 1 minute ago. If you have not received it yet, please wait at least 15 minutes, and check your spam or junk folders. If you have still not received the email after 15 minutes, it can be sent again.

Error code: 1C223/4

This is the message i always get. But never received a mail. Not now and not in the last few weeks.
Is it me or is it TFDi? That is the reason i venting this on this third party forum. I hope you understand.

And for you Collin Biedenkap: I try to contact TFDi with the web brouwers: Safari - Chrome - Firefox and Opera - NO JOY

Regards

Jo v Bra

Share this post


Link to post

@Jovabra I PM'd you so we can solve this directly - I don't want to ask for anything (email, etc.) publicly.


tfdidesign_logo_icon_smaller.png

Collin Biedenkapp
President/Lead Programmer
TFDi Design | Website

Share this post


Link to post

Hi,

 

Just would like to wake this thread again....

I purchased the plane three days ago, and immediately had activation issues. I have opened several support tickets but without any responce what so ever. :cool:

Did they vanish? :bengong:


 

Staffan

Share this post


Link to post
11 hours ago, Staffan said:

Hi,

 

Just would like to wake this thread again....

I purchased the plane three days ago, and immediately had activation issues. I have opened several support tickets but without any responce what so ever. :cool:

Did they vanish? :bengong:

Staffan,

My apologies, it was in my queue and in between meetings and other things happening yesterday, I never was able to respond, sorry about that! Today I had to help my brother move some stuff from a storage unit, if not for this, it would have been handled of this morning. Once again, this is not typically indicative of our support standards.

Share this post


Link to post

Yes - I just checked for you.

  • Upvote 1

Cheers, Søren Dissing

CPU: Intel i9-10900KF @5.1Ghz HT off | Cooler: ASUS ROG Ryujin 360 | GPU: ASUS Strix RTX3090 OC | MoBo: ASUS Maximus XII Hero | RAM: 64Gb DDR4 @3600 | SSDs: 1Tb Samsung M.2 970EVO Plus (Win10), 1Tb Samsung M.2 970EVO Plus (P3D), 1Tb Samsung 860EVO (MSFS) | Monitor: 28" ASUS PB287Q 4K | Additional Hardware: HP Reverb G2, Logitech Extreme 3D Pro | OS: Win 10 Pro 64 | Sim: MSFS & P3D v5.1 Professional | FTX Global, OpenLC EU and NA | Wx: ASP3D & EA | Chaseplane | BA Virtual

 

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    41%
    $10,300.00 of $25,000.00 Donate Now
×
×
  • Create New...