July 5, 20178 yr Recently I tried to contact reality xp about a purchase getting declined originally I thought it was my credit card and paypal getting blocked but when I fill out the online customer service contact form it also says DOMAIN BLOCKED !!! and message cant be sent if they have done the same thing with ecommerce purchasing (blocking domain regions etc ) ??? Im a bit annoyed about this because I have the money avalible for purchasing now im bit worried now as ive spent a lot of money on flight1 addons am I gonna be able to reinstall my genuinely purchsed flight1 addons if that DOMAIN BLOCK IS in place ??? if not im gonna be asking for an immediate refund !!!! that about 700 -800 pounds Heres the proof of the domain blocking
July 5, 20178 yr We host the Reality XP Support Forums. Might be a good place to go and ask. Best regards, Jim Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
July 5, 20178 yr On 7/5/2017 at 4:16 PM, harry251 said: Recently I tried to contact reality xp about a purchase getting declined originally I thought it was my credit card and paypal getting blocked but when I fill out the online customer service contact form it also says DOMAIN BLOCKED !!! and message cant be sent if they have done the same thing with ecommerce purchasing (blocking domain regions etc ) ??? Im a bit annoyed about this because I have the money avalible for purchasing now im bit worried now as ive spent a lot of money on flight1 addons am I gonna be able to reinstall my genuinely purchsed flight1 addons if that DOMAIN BLOCK IS in place ??? if not im gonna be asking for an immediate refund !!!! that about 700 -800 pounds Heres the proof of the domain blocking I've had the same problem before with Comcast email in online purchases other than flight sim. I had to switch to a different email to make contact. I can tell you that Outlook/Hotmail does work with Flight 1. Forever indebted to the late Michael Greenblatt of FSGS.
July 6, 20178 yr it's a sledgehammer approach to an old internet problem. nowadays there are spam filtering algorithms that are fairly advanced and shouldn't really require banning all accounts from the largest ISP in the USA. i had similar problems a year or two back with joining the support forums for an add-on maker because i use a gmail account for my personal mail. another provider that is used by hundreds of millions of people. i'm pretty sure any off-the-shelf business email provider would already provide these spam services nowadays... maybe they run their own mail server for some reason and don't have the time or interest to hook up a proper filter...mass bans are kind of an anachronism. it's definitely a hassle for the users. good luck getting it sorted out. cheers,-andy crosby
July 6, 20178 yr Author I created an outlook email then input this outlook email address but it still says The server is unable to process the request at this time: • You are coming from an unauthorized domain think the domain its blocking is the uk and I think because of this its blocking all ecommerce purchases from the uk aswell ???
July 6, 20178 yr Author ukplane1 refund if my 10-20 flight1 purchases wont reinstall using the flight1 wrapper and choosing the reinstall option using the .key file and password because of a domain blocking I paid good money for those addons
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