Sign in to follow this  
Milton Waddams

FSDT GSX Repeatable crash

Recommended Posts

I get a repeatable crash of GSX after it says "all engines clear, start at will" with GSX crashing due to an unknown add-on. Heres the error log I get:

couatl v3.2 (build 3876)
panic log started on Fri Nov 24 16:14:32 2017

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\pushBack.py", line 417, in do
  File ".\common\walker.py", line 189, in walkTo
AssertionError
{'Airport': 'KSFO', 'Requested assistance services at': 'Gate A 3', 'User Pos': (37.613370716636645, -122.38814667795766, 7.88648 m, 3.92447 m, 297.7685251940521)}

 

It only happens during pushback for some reason, on different gates as well. Any suggestions?

Share this post


Link to post
Help AVSIM continue to serve you!
Please donate today!

I'd suggest posting on FSDreamteam's support forum.

Regards

Share this post


Link to post
25 minutes ago, w6kd said:

I'd suggest posting on FSDreamteam's support forum.

Regards

I tried but apparently it has to be approved by the moderation over there. I’ll post it on their forum when it gets approved.

Share this post


Link to post

John,

Is this occurring after a recent install of KSFO? Have you run FSDT Live Updater lately...in either case, I'd run it and see if your problem is solved.

I ran into something similar at a freeware of KTOL - here's my error.  I don't know if mine's repeatable or not as I haven't been back since the error below. interesting thing is the "Gate A 54" which I don't think exists at KTOL...in any case I was at Gate 3. I think my error occurred at pushback and engine clear. I haven't had this problem at any other airport since this error on Nov. 18, 2017.

Personally, I rarely post on FSDT forums, as he is usually NO help...other than to insist that whatever problem your having can't possibly be caused by anything related to his products.

couatl v3.2 (build 3874)
panic log started on Sat Nov 18 22:37:04 2017

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 346, in do
  File ".\GSX\assistanceServices\passengerBus.py", line 112, in getLeaveRoute
IndexError: list index out of range
{'Airport': 'KTOL', 'Requested assistance services at': 'Gate A 54', 'Requested parking services to': 'Gate G 3', 'User Pos': (41.591717974447135, -83.80716189099547, 210.924 m, 2.44141 m, 339.7929563841362)}

  • Upvote 1

Share this post


Link to post
8 minutes ago, somiller said:

John,

Is this occurring after a recent install of KSFO? Have you run FSDT Live Updater lately...in either case, I'd run it and see if your problem is solved.

KSFO has been installed for months, I ran an update through the updater when it prompted me to in the sim and that’s when the problem started. I’ve tried restarting Couatl, rebuilding the airport chance, reinstalling the addon manager, and reinstalling GSX entirely but nothing seems to solve the problem unfortunately.

Share this post


Link to post

John,

Have you re-run the Updater since you reinstall GSX...if not try it again.

What aircraft are you using?

  • Upvote 1

Share this post


Link to post
1 minute ago, somiller said:

John,

Have you re-run the Updater since you reinstall GSX...if not try it again.

Yeah, it seemed to run it during the installation. I’ll try it again and report back in a minute.

Share this post


Link to post
2 minutes ago, somiller said:

John,

What aircraft are you using?

The PMDG 747

Share this post


Link to post

I think my error occurred with the NGX, but it's possible it was in the 747, don't remember for sure.

I'll try KSFO at Gate 3 and see if I get the same error. Will report back later tonight.

  • Upvote 1

Share this post


Link to post

Something definitely happened to my install since it no longer gives me pushback directions and it used to work with the 777, as that was the first one I used GSX with, but now I get the same error. Weird.

Share this post


Link to post

It seemed to happen after the latest live update, which applied while my sim was running. That’s when I first saw the problems with the pushback.

Share this post


Link to post

Do you have any other FSDT airports, and if so, do you get the error at any of them?

I wonder about deleting the couatl folder, uninstall GSX, reinstall GSX, run Live Updater?

  • Upvote 1

Share this post


Link to post
4 minutes ago, somiller said:

Do you have any other FSDT airports, and if so, do you get the error at any of them?

I wonder about deleting the couatl folder, uninstall GSX, reinstall GSX, run Live Updater?

I have the demo versions of IAH and JFK, haven’t tried it there. It used to work at SFO, as I tested when I first got it, but now it doesn’t seem to work. I’ll try that when I get back to my computer and will report back when I do. 

Share this post


Link to post
14 minutes ago, somiller said:

Do you have any other FSDT airports, and if so, do you get the error at any of them?

I wonder about deleting the couatl folder, uninstall GSX, reinstall GSX, run Live Updater?

What folder(s) should I delete?

 

Share this post


Link to post

John,

Actually, I wouldn't delete the Couatl folder, I would uninstall GSX and KSFO, and if it asks if you want to uninstall Addon Manager or Couatl, select yes, then reinstall KSFO, then GSX, then make sure to run Live Updater from the shortcut that is placed on your desktop during the reinstall. This should clear out any possible issues with Couatl.

  • Upvote 1

Share this post


Link to post
6 minutes ago, somiller said:

John,

Actually, I wouldn't delete the Couatl folder, I would uninstall GSX and KSFO, and if it asks if you want to uninstall Addon Manager or Couatl, select yes, then reinstall KSFO, then GSX, then make sure to run Live Updater from the shortcut that is placed on your desktop during the reinstall. This should clear out any possible issues with Couatl.

I’ve reinstalled Couatl, the addon manager, and GSX already, with no change. I can try it at EWR or BNA and see if it works there. I’ll report back when I’ve tested it. If it works then they KSFO will be reinstalled. If not, then what should I do?

Share this post


Link to post

I suspect reinstalling KSFO will solve your problem...once again, if it asks to uninstall Addon Manager, select yes, then reinstall KSFO and run Live Updater from the desktop shortcut.

I assume when you got the update notice when your sim was running you selected yes to install the update. I did that once and it caused all kinds of problems for me...since then, I've seen a post by Umberto of FSDT that the in-sim updater doesn't work, that one should only use the Live Updater when the sim isn't running. I just got one of those in-sim notices the other day, but I selected NO and when I finished my flight, I shut everything down and then ran Live Update, and so far, no problems.

I just tried KSFO, Gate A3 with PMDG 747. I docked the jetways, boarded passengers, requested GSX pushback, once I got the all clear I started engines during pushback, waited for gear unpin etc. and after all clear, taxied out...all with no error.

  • Upvote 1

Share this post


Link to post

Confirmed that it works at BNA in the 737, but not SFO in the 747 or 777. I’ll try reinstalling SFO and see if that solves it.

Share this post


Link to post
Just now, Milton Waddams said:

My question is that if it doesn’t work, why is it still in the program?

That's a great question, now, isn't it? I thought the same thing when I saw that post...but I've had some long-drawn-out arguments with Umberto on FSDT forums, so I just didn't feel like fighting another battle with him.

I'll be very frank...Umberto does some pretty good airports, but considering his attitude towards customers, and the fact Couatl is such a HORRIBLE program, if another, decent developer ever offers the same airports, I'll replace FSDT sceneries.

  • Upvote 1

Share this post


Link to post

Just reinstalled SFO, the problem appears to still be present. Any other ideas?

Share this post


Link to post
Just now, somiller said:

I'll be very frank...Umberto does some pretty good airports, but considering his attitude towards customers, and the fact Couatl is such a HORRIBLE program, if another, decent developer ever offers the same airports, I'll replace FSDT sceneries.

According to him, it is a very good program, it’s just peoples sims that mess it up...

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this