February 11, 20188 yr Today I bit the bullet after a full week of trouble. Prepar3d was working fine for about 2 weeks and then the problem started. P3d has been freezing up on me right after i start it up. It quickly shows the updating scenery, traffic etc blue line on startup, and the just freezes at the black screen just before the startup screen, select flight. I "zeroed" the entire pc today. (windows 10) reinstalling everything hoping to solve the problem at hand. Everything was fine, for a couple of hours and then it frooze up on me again. back to zero. I just dont know how to deal with this. Can anyone point me in any direction ? I seem to be spending all my time on problems instead of flying, I would love to have it the other way around. cheers
February 11, 20188 yr Perhaps it would help if you tell us what's installed as far as add-ons. Try to give us as much detail as possible. Mario Di Lauro
February 11, 20188 yr Along with giving us as much detail as possible, as previously suggested, have you taken a look at Windows Event Viewer to see if any of the crash details are given? Also, how about "App Crash"? If so please post that info as well There are some very knowledgeable individuals that can possibly help you if they have more information. Have you taken a look at the Avsim CTD Guide found here in this CTD forum? It too is a very helpful resource. Hang in there, most if not all of us know your frustration as many of us have experienced the dreaded CTD's in our flight sims.
February 12, 20188 yr 4 hours ago, CatIIIBravo said: P3d has been freezing up on me right after i start it up. It quickly shows the updating scenery, traffic etc blue line on startup, and the just freezes at the black screen just before the startup screen, select flight. As indicated in the AVSIM CTD Guide (see link in my signature) P3D crashes at startup, it states the modules in the dll.xml are loading and one or more are missing or corrupted or out-of-date or just installed improperly. 4 hours ago, CatIIIBravo said: I "zeroed" the entire pc today. (windows 10) reinstalling everything hoping to solve the problem at hand. Everything was fine, for a couple of hours and then it frooze up on me again. back to zero. I just dont know how to deal with this. Can anyone point me in any direction ? Anytime you reinstall Windows and it freezes up after a couple of hours you most likely ran out of VAS or got very low on VAS. I suspect you have P3Dv3 or less. See the AVSIM CTD Guide under Freezes after loading a flight. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
February 12, 20188 yr Author 5 hours ago, Jim Young said: As indicated in the AVSIM CTD Guide (see link in my signature) P3D crashes at startup, it states the modules in the dll.xml are loading and one or more are missing or corrupted or out-of-date or just installed improperly. Anytime you reinstall Windows and it freezes up after a couple of hours you most likely ran out of VAS or got very low on VAS. I suspect you have P3Dv3 or less. See the AVSIM CTD Guide under Freezes after loading a flight. Thank you for your answer. I Will check out the guide for sure. I have Prepar v4.1 installed and the only AC i have installed is PMDG 737NGX. Then I have PTA, orbx base + Vector and Yesterday i installed FSUIPC5. When I go for a flight it Can work fine, Then I close Prepar3d normally and when i return, without tweaking anything, it freezes up ?
February 12, 20188 yr Author ok, here is something from the windows event log. I migrated the orbx and it started up again. did some nice touch and goes in athens with no problems. Closed the program normally and now it freezes at the black screen again.... Navn på program med fejl: Prepar3D.exe, version: 4.1.7.22841, tidsstempel: 0x59d67e95 Navn på modul med fejl: unknown, version: 0.0.0.0, tidsstempel: 0x00000000 Undtagelseskode: 0xc0000005 Forskydning med fejl 0x000000000c500110 Proces-id 0x6bc Programmets starttidspunkt 0x01d3a3e7b986dd1f Programsti: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Modulsti: unknown Rapport-id: de047b1b-3bfc-436b-adcc-15e626c30d04 Fuldt navn på program med fejl: Relativt program-id for program med fejl: and from appcrashvies: Version=1 EventType=BEX64 EventTime=131629030081749125 ReportType=2 Consent=1 UploadTime=131629030090808200 ReportStatus=268435456 ReportIdentifier=420c5a01-19fa-40cf-95ec-7f2eadad4eda IntegratorReportIdentifier=de047b1b-3bfc-436b-adcc-15e626c30d04 Wow64Host=34404 NsAppName=Prepar3D.exe AppSessionGuid=000006bc-0003-000a-1fdd-86b9e7a3d301 TargetAppId=W:0000f0e3cd7a622a9f58f96eda9e904fcd8500000904!0000fe4ba4844cdbd482c25c2fa58f1644d0a18615dd!Prepar3D.exe TargetAppVer=2017//10//05:18:48:53!2d051c!Prepar3D.exe BootId=4294967295 TargetAsId=1320 UserImpactVector=269496592 Response.BucketId=0e2fac1827a1f5ca2db19aa721925ece Response.BucketTable=5 Response.LegacyBucketId=2139661340591152846 Response.type=4 Sig[0].Name=Programnavn Sig[0].Value=Prepar3D.exe Sig[1].Name=Programversion Sig[1].Value=4.1.7.22841 Sig[2].Name=Tidsstempel for program Sig[2].Value=59d67e95 Sig[3].Name=Fejlmodulnavn Sig[3].Value=StackHash_7b0f Sig[4].Name=Fejlmodulversion Sig[4].Value=0.0.0.0 Sig[5].Name=Tidsstempel for fejlmodul Sig[5].Value=00000000 Sig[6].Name=Undtagelsesforskydning Sig[6].Value=PCH_15_FROM_ntdll+0x00000000000A09D4 Sig[7].Name=Undtagelseskode Sig[7].Value=c0000005 Sig[8].Name=Undtagelsesdata Sig[8].Value=0000000000000008 DynamicSig[1].Name=OS-version DynamicSig[1].Value=10.0.16299.2.0.0.768.101 DynamicSig[2].Name=Landestandard-id DynamicSig[2].Value=1030 DynamicSig[22].Name=Flere oplysninger 1 DynamicSig[22].Value=7b0f DynamicSig[23].Name=Flere oplysninger 2 DynamicSig[23].Value=7b0f57968fae44d7476dbcbe76ecaca2 DynamicSig[24].Name=Flere oplysninger 3 DynamicSig[24].Value=0363 DynamicSig[25].Name=Flere oplysninger 4 DynamicSig[25].Value=03637e9ec4bbbe0bb1a79dad2956fcd1 UI[2]=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe UI[3]=Prepar3D exe er holdt op med at fungere UI[4]=Windows kan søge online efter en løsning på problemet. UI[5]=Søg efter en løsning på internettet, og luk programmet UI[6]=Søg online efter en løsning senere, og luk programmet UI[7]=Luk programmet LoadedModule[0]=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\System32\USER32.dll LoadedModule[6]=C:\WINDOWS\System32\win32u.dll LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[11]=C:\WINDOWS\System32\ole32.dll LoadedModule[12]=C:\WINDOWS\System32\combase.dll LoadedModule[13]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[14]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[15]=C:\WINDOWS\System32\sechost.dll 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OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.16299.214.amd64fre.rs3_release.170928-1534 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=containerid OsInfo[34].Key=containertype OsInfo[35].Key=edu OsInfo[35].Value=0 FriendlyEventName=Handlingen blev afbrudt ConsentKey=BEX64 AppName=Prepar3D exe AppPath=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=9FB1B8D4FB0CC3149DD52CA673504AF7 MetadataHash=939072483
February 12, 20188 yr Well, VAS is not your problem. Please make sure that there is no hidden message window behind your P3D, mostly visible in your taskbar. In this case it seems to freeze which is not necessarily the case. Fritz
February 12, 20188 yr Author Thanks for all the replies. I removed PMDG 737 and the entire sim apparently works again. Sure enough as soon as i reinstalled PMDG 737 it freezes up again. did this 2 times to confirm that something is going on with the NGX. So what now... I was thinking of buying the 777 as well but now Im not sure if it is a waste of my money on my system... or the download could be corrupted or something entirely different, Sim1.dll apparently was the problem, and according to CTD guide it is because the plane is incompatible to prepar4.1 or could be some corrupted texture.. so i reinstalled but the same problem came back.. hope to figure it out as I absolutely love the PMDG.
February 12, 20188 yr Yes, you have to be careful with the versions of PMDG aircraft you own. Last night I went to my account on PMDG and downloaded them all and reinstalled them and got them all activated. I have them all for FSX and P3Dv4.1. You should go to your account on PMDG and download the latest versions. There have been several changes since first released to fix bugs. I think that if the PMDG Ops Center likes your installation, it will be accepted and will provide further updates. When I reinstalled them all last night, before the install ended, it took me to the PMDG Ops Center and told me I have several notifications (depending on aircraft). Some were to tell me about my old liveries and asked if I wanted to delete those folders and I did. I can always go to the PMDG Ops Center and get any livery I want at any time. Perhaps one of those liveries are no longer compatible? Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
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