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windycloud

UT Live crash upon exiting P3D v4.2

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Posted this at their support forum but no luck getting a response yet.

P3D 4.2 with all simconnect installed.  Almost every time when I close P3D I get the following error message.  Anyone else has the same issue?  Thanks in advance.

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    utl_client.exe
  Application Version:    1.1.0.0
  Application Timestamp:    5a328b14
  Fault Module Name:    SimConnect.dll
  Fault Module Version:    10.0.61637.0
  Fault Module Timestamp:    46fad5b6
  Exception Code:    c0000005
  Exception Offset:    00001fe4
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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This is a SimConnet conflict, try reinstalling your legacy SimConnet clients under P3D \ redist\ folder.

Install all of them except for the Japanese and Russian version.

Simbol 

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I have this same crash. I reinstalled Simconnect as suggested by Simbol but no joy - still the same crash on exit.

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What happens if you stop all the traffic before exiting by pressing shift+T?

S.

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15 minutes ago, simbol said:

What happens if you stop all the traffic before exiting by pressing shift+T?

S.

That seemed to resolve it.

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So for some reason the SimConnet.dll cannot handle the shutdown when the traffic is active on your system.

How much traffic are you using? Also do you have FSUIPC?  If so are you using the traffic limiter from this tool?

S.

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6 minutes ago, simbol said:

How much traffic are you using?

50% airline - everything else 0

6 minutes ago, simbol said:

Also do you have FSUIPC?

Yes, paid version

6 minutes ago, simbol said:

If so are you using the traffic limiter from this tool?

Not used. Set to 0.

Thanks for your help :biggrin:

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Ok I wonder if FSUIPC has something to do with the crash, I have UTL but not FSUIPC and I don't experience this issue.

S.

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No joy - disabled FSUIPC but UTL still crashed on exit.

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Well was worth a shot, anything else you have that uses SimConnet?

S.

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I run the usual aircraft add-ons i.e PMDG, FSL, Realair, Active Sky, EZDok. I don't really run a myriad of other add-ons other than those.

Never mind, I am sure a fix will eventually come. It only crashes on exit, which is annoying more than anything else.

Thanks for your help - if I find a solution I'll post here.

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Have you updated Ezdok to the latest?  This uses SimConnet..

Simbol 

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25 minutes ago, simbol said:

Have you updated Ezdok to the latest?  This uses SimConnet..

Simbol 

Yes, I have the latest version.

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9 minutes ago, DavidP said:

Yes, I have the latest version.

Ok I haven't updated yet, I will try later this weekend to see if after doing so I can repeat the crash.

S.

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To join the discussion, I have unpaid version of FSUIPC, no EZDok, all versions of simconnect installed except foreign language versions. 

The crash doesn't happen every time.  Let's say I just load the default flight and exit, no crash.  But if I fly PMDG or another complex aircraft around JFK it will happen.  I will have to do more test to detect the pattern. 

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I get this crash every shutdown, regardless of default or payware aircraft. I just see in the F1 product forum that P3Dv4.2 is not officially supported yet, so maybe that is the problem.

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There are many products that crash at shutdown because they do not close properly.  I use to get this a lot.  I now use the "Prompt on Exit" feature in P3D and that has stopped all of my crashes.

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On 3/22/2018 at 4:38 PM, windycloud said:

Fault Module Name:    SimConnect.dll
  Fault Module Version:    10.0.61637.0

This is the wrong SimConnect.dll for UTLive for P3D.  This version belongs to FSX with Acceleration installed.  The one you want installed is SimConnect\10.0.61259.0.  That's one of the legacy versions.  I would recommend uninstalling UTL and then reinstalling.  I have done the uninstall/reinstall several times and it is a simple task (I have nothing added on like more AI or more schedules). 

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6 hours ago, DavidP said:

I get this crash every shutdown, regardless of default or payware aircraft. I just see in the F1 product forum that P3Dv4.2 is not officially supported yet, so maybe that is the problem.

Ok I just updated EZDOK to the latest version available and performed lots of flights.. no of UTL crashing upon exiting.

Regards,
S.

 

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Hi,

Managed code SimConnect clients crashing erratically when being shut down was a known problem with the P3D V4.0 libraries. It has been fixed with 4.1, but the clients have to be recompiled with the new libraries too. I am pretty sure that many products stayed with 4.0 though for compatibility reasons (you can't expect every customer to have the latest sim version, so you stick with the SimConnect library version that works for all of them - if possible).

Best regards

Edited by Lorby_SI

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