ninerwhiskey9W

P3D getting stuck on the splash screen, at 6% terrain data

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Hello,

I've been away from my sims for a month or two, and yesterday when I tried lauching P3D, it would get stuck on the initial loading screen before the scenario menu appears., and it always gets stuck at 6% when loading terrain data. I'm on Windows 10 Home. 

0a26l4A.jpg

So far I've tried the following :

I thought it had something to do with scenery files so I deleted the scenery.cfg, and the SceneryIndexes_64 folder. Didnt Work

Then I deleted the P3D.cfg, just in case. Didnt work.

Using the Repair option in the Add/Remove Programs menu

Neither of those has fixed the problem, it is still getting stuck at the same position. Any ideas on how to get P3D running again. 

 

9W

 

 

 

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It could be an addon using the .xml method, go to your documents, find the Prepar3d add-on's folder, make a backup, remove anything from there and launch P3D.

If it launches then restore one by one your add-on's until you find the culprit.

Regards 

Simbol 

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Some Add on scenery takes for ages to load. FlyTampa’s VHHX Kai Tak gets stuck on 6% for about 4-5 mins on my system. Try just leaving it and see if it eventually loads.

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2 hours ago, simbol said:

It could be an addon using the .xml method, go to your documents, find the Prepar3d add-on's folder, make a backup, remove anything from there and launch P3D.

Tried this. Still getting stuck at the same place. Since using the Repair option did not fix it, I wonder if reinstalling the client will do anything. 

 

21 minutes ago, Tony747-400 said:

Some Add on scenery takes for ages to load. FlyTampa’s VHHX Kai Tak gets stuck on 6% for about 4-5 mins on my system. Try just leaving it and see if it eventually loads.

I've tried letting it run for an hour last night. When it gets stuck, there is no HDD read/write use at all.

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Posted (edited)

HI,

this is a very old issue that has already been present in FSX. The prevailing theory is, that at the 6% mark the active scenery folders are being scanned. So if you were using for example high definition mesh or massive autogen (like those AGN packages for photo scenery with 100,000 files or more) on a slow(er) drive, this could take ages. In your case, if the sim doesn't recover at all, it could also be a defective sector on one of your drives.

There have been many threads about the "stuck at 6%" issue over the years, but none of them seems to have a conclusive solution - which IMHO points to a hardware/drive related problem or some strange scenery issue making the logic go in circles. Could also be an access privilege issue or antivirus blocking access to some folder or file, and the sim process is simply waiting for it to be released - which never happens.

Try deactivating your scenery addons one by one. Start with mesh.To make this easier you could use a scenery management tool that allows for better handling.

Best regards

Edited by Lorby_SI

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Posted (edited)
10 minutes ago, Lorby_SI said:

HI,

this is a very old issue that has already been present in FSX. The prevailing theory is, that at the 6% mark the active scenery folders are being scanned. So if you were using for example high definition mesh or massive autogen (like those AGN packages for photo scenery with 100,000 files or more) on a slow(er) drive, this could take ages. In your case, if the sim doesn't recover at all, it could also be a defective sector on one of your drives. Try deactivating your scenery addons one by one. Start with mesh.To make this easier you could use a scenery management tool that allows for better handling.

There have been many threads about the "stuck at 6%" issue over the years, but none of them seems to have a conclusive solution - which IMHO points to a hardware/drive related problem or some strange scenery issue making the logic go in circles.

Best regards

Hi,

I was not aware that this was an existing issue. If this is was caused  by an addon, would it not be fixed by using a clean scenery.cfg and a blank add-on folder ? I dont have any addon mesh installed. I have a dozen payware airports, around 50 freeware ones, and ORBX Global. Also, is there some hard disk tool I could use to check if there are bad sectors in the drive ?

I do use SCE to manage the scenery.cfg entries, I also have your Addon Organiser but I used to avoid too many add-on.xml entries as it used to cause some issues.

Cheers

9W

Edited by ninerwhiskey9W

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Just now, ninerwhiskey9W said:

Hi,

I was not aware that this was an existing issue. If this is was caused  by an addon, would it not be fixed by using a clean scenery.cfg and a blank add-on folder ? Also, is there some hard disk tool I could use to check if there are bad sectors in the drive ?

I do use SCE to manage the scenery.cfg entries, I also have your Addon Organiser but I used to avoid too many add-on.xml entries as it used to cause some issues.

Cheers

9W

Hi,

Windows' own chkdsk can do that scan for you. You may have to start the command line with admin privileges though.

The quickest way to check your scenery is probably to 

  1. Rename "C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery.cfg" to "C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery.cfg.off"
  2. Start the sim - it builds a new default scenery file
  3. See what happens

If the sim is loading now, then go back to the "off" scenery.cfg and check addons one by one. You can use either P4AO or SCE for that, whichever seems more convenient to quickly disable multiple addons in one go.

Please note that this procedure is assuming that you have already checked the external addons. You can doublecheck by disabling all external packages in P4AO (on the packages tab).

Best regards

 

 

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Ok do a client repair and see.

S.

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Posted (edited)

This has routinely happened to me with both P3dv3 and P3dv4. In my case, it is similar to what Oliver mentioned.

I can make it happen when starting P3d from an Orbx airport in an Orbx region (KMRY in NCA, for example) with the terrain mesh slider at 2m or smaller. No other P3d setting seems to affect it for me. And, even with the Orbx scenery still activated, the 6% issue will not happen if I am starting outside of the Orbx milieu (PS I do not have Orbx Global LC or Vector).

 

Edited by Henry Street

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2 minutes ago, Henry Street said:

This has routinely happened to me with both P3dv3 and P3dv4. In my case, it is similar to what Oliver mentioned.

I can make it happen when starting P3d from an Orbx airport in an Orbx region (KMRY in NCA, for example) with the terrain mesh slider at 2m or smaller. No other P3d setting seems to affect it for me. 

 

I dont even get to the scenario menu. The splash screen shows, then the pic I posted in the OP.

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1 hour ago, Lorby_SI said:

The quickest way to check your scenery is probably to 

  1. Rename "C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery.cfg" to "C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery.cfg.off"
  2. Start the sim - it builds a new default scenery file
  3. See what happens

I tried this. No change, it still gets stuck at 6%. Giving a go at reinstalling the whole thing.

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I would strongly recommend always starting P3d with the scenario menu enabled. Not sure this is what is causing a problem for you in this case...but there are a lot of issues reported when starting from a saved scenario even the default. 

Thanks for posting about this problem, interested to hear what happens.

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7 minutes ago, Henry Street said:

I would strongly recommend always starting P3d with the scenario menu enabled. Not sure this is what is causing a problem for you in this case...but there are a lot of issues reported when starting from a saved scenario even the default. 

Thanks for posting about this problem, interested to hear what happens.

How do I enable/disable the scenario menu ? I've never loaded a saved scenario from outside the P3D menu.

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8 minutes ago, ninerwhiskey9W said:

How do I enable/disable the scenario menu ? I've never loaded a saved scenario from outside the P3D menu.

Just so I'm sure what to say:

When you double click the P3D program icon, does it immediately go to loading a flight or does it stop at the scenario start screen where you pick a vehicle, weather, etc?

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Posted (edited)
26 minutes ago, ninerwhiskey9W said:

How do I enable/disable the scenario menu ? I've never loaded a saved scenario from outside the P3D menu.

By editing the "C:\Users\...\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg":

[USERINTERFACE]
SHOW_SCENARIO_WINDOW=1

(this parameter is controlled by a checkbox on the scenario selection screen, but as your sim is stuck currently, you can't access the dialog)

Do not use Windows notepad to edit this file, that can destroy the character encoding, rendering the file useless. Instead, use an advanced editor like Notepad++ 

From the scenario screen, you can also try to load another aircraft in a different location, see if that helps.

Best regards

Edited by Lorby_SI

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19 minutes ago, Henry Street said:

Just so I'm sure what to say:

When you double click the P3D program icon, does it immediately go to loading a flight or does it stop at the scenario start screen where you pick a vehicle, weather, etc?

Direct to the loading screen. No menus at all.

 

12 minutes ago, Lorby_SI said:

By editing the "C:\Users\...\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg":

[USERINTERFACE]
SHOW_SCENARIO_WINDOW=1

(this parameter is controlled by a checkbox on the scenario selection screen, but as your sim is stuck currently, you can't access the dialog)

Do not use Windows notepad to edit this file, that can destroy the character encoding, rendering the file useless. Instead, use an advanced editor like Notepad++ 

From the scenario screen, you can also try to load another aircraft in a different location, see if that helps.

 

Will try this out. Thanks for the help.

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4 minutes ago, ninerwhiskey9W said:

Direct to the loading screen. No menus at all.

Will try this out. Thanks for the help.

When you get to the scenario menu, pick a default aircraft and a default airport. Possible you could have a problem with your saved flight or addons. Using only defaults is a good test.

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28 minutes ago, Lorby_SI said:

By editing the "C:\Users\...\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg":

[USERINTERFACE]
SHOW_SCENARIO_WINDOW=1

(this parameter is controlled by a checkbox on the scenario selection screen, but as your sim is stuck currently, you can't access the dialog)

Do not use Windows notepad to edit this file, that can destroy the character encoding, rendering the file useless. Instead, use an advanced editor like Notepad++ 

From the scenario screen, you can also try to load another aircraft in a different location, see if that helps.

Best regards

Did the changes you suggested, with Notepad++, but P3D still skips directly to the loading. Any ideas ?

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Posted (edited)
59 minutes ago, ninerwhiskey9W said:

Any ideas ?

Sorry, not really. This is the most basic simulator functionality. Make sure that the file has really been edited and saved, that the parameter is present only once (and with value 1), and if all fails, delete the cfg and let P3D build a new one, then change the value again.

More extreme measures would be to temporarily rename the P3D folders in AppData\Roaming, AppData\Local and C:\ProgramData, so that the simulator thinks that is has just been installed. But if your problem results from something inside the P3D main folder (like a rogue BGL in the scenery subfolders or a broken shader) then this won't help either. Then your last options are uninstalling and reinstalling the P3D Client, Content and Scenery - or uninstalling the whole thing and manually removing the above mentioned folders - and the P3D main folder too - then reinstalling from scratch. The addons that were present in \Documents with add-on.xml files will probably survive, but nothing else.

Best regards

Edited by Lorby_SI
  • Upvote 1

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Hello 

Try these  (In this order)

1) Disable any Antivirus Software you may, Then launch Prepar3D and test,  If successful Insure you add the complete core Prepar3D folder to the Exclusions Zone. This will stop any of the Prepar3D files been detected as False Positives. 

Also Disable the UAC User Account Control  

Windows Defender:  If you are using Windows Defender Turn Off   "Real Time Protection"  and  "Controlled folder access"  and then launch Prepar3D and test,  If successful make sure you add the complete core Prepar3D folder to the Exclusions Zone of Windows Defender Like This

You can also add an Exclusion for  "Controlled folder access"  OR just turn this Option Off 

------------------------------

 

 

2) Launch Prepar3D as administrator 

Navigate to your Prepar3D core folder right click on the Prepar3D.exe and run as  administrator

------------------------------

 

 

3) Have you also tried deleting the terrain.cfg file yet ?  This file will also generate again when Prepar3D is launched next 

Copy Tex below and Paste into your Windows search bar and click on the result,  this will bring you directly to the correct locations

Delete the terrain.cfg file,  Then launch Prepar3D and test 

 

%PROGRAMDATA%\Lockheed Martin\Prepar3D v4

------------------------------

 

 

4) Delete these 2 files Prepar3D_Default.fxml \ Prepar3D_Default.wx

This will not effect your Add on's or settings.  These files will generate again when Prepar3D is launched next

%LOCALAPPDATA%\Lockheed Martin\Prepar3D v4


Then Launch Prepar3D and test

------------------------------

 

 

5) Right click and Rename both dll.xml files located below to Off   (dll.xmlOff

 

%PROGRAMDATA%\Lockheed Martin\Prepar3D v4

 

%APPDATA%\Lockheed Martin\Prepar3D v4

Then Launch Prepar3D and test

------------------------------

 

 

6) You have run a Repair on your Prepar3D Install yes ?

Navigate to the windows  Control Panel right click Prepar3D Academic \ Professional and click Change and click Repair

Then Restart your computer and launch and test

------------------------------

 

 

7) Remove the Prepar3D generated folders that is generated during the program execution 

These folders and files will generate again when Prepar3D is launched next.  Note: This process will disable your Add On's and bring Prepar3D back to a default state.

Navigate to your core Prepar3D v4 folder,  Scroll down a bit, Double left Click on the file Delete Generated files,  A small black window will appear and then disappear again,  this is normal

Then launch Prepar3D and test 

Try them steps

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2 hours ago, Poppet said:

Hello 

Try these  (In this order)

 

Try them steps

I tried all your steps, except I couldnt find these files you mentioned : Prepar3D_Default.fxml \ Prepar3D_Default.wx. . I'm still stuck with the same problem. Is there anything short of uninstalling I can try ?

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Hello

Don't worry about not being able to find the 2 files because you have already run the Delete generated files command Yes ?  And this will remove all generated files 

------------

If you were missing a Default Prepar3D yellow folder in the core location this would also give this Issue

Can you see all 18 default yellow folders below in your core folder

img

 

---------------------------------

 

Have you tried deleting the Prepar3D v4 Add-on's folders and the Prepoar3D v4 files folder in your Documents location ?

--------------

 

You could Delete the complete Scenery folder above and then run a repair in the Windows Control Panel,

Delete the Scenery folder,   Then Right click on Prepar3D v4 Scenery and click Repair

This will not effect any Add On's really.  You will just need to reinstall Orbx Global base if you have it

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11 minutes ago, Poppet said:

Hello

Don't worry about not being able to find the 2 files because you have already run the Delete generated files command Yes ?  And this will remove all generated files 

Hi,

No, actually. That was before I ran the delete all generated filed command. I followed the instructions one by one in the order listed. I've spent a fair amount of time today on this, so I shall continue tomorrow. Thanks for your help.

Cheers

9W

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On 2/15/2018 at 4:33 AM, Poppet said:

Hello Stan 

Possibly caused by a registry error or your security settings 

Temporarily Disable your Antivirus Software and Firewall,  Also Disable the UAC User Account Control  

If you are using Windows Defender temporarily  Turn Off  "Real Time Protection"  

 

Then Try the Microsoft Troubleshooting program for uninstalling Issues 

Click the link below and go through the prompted steps.  Click Download , Run the file then click Next > Uninstalling,  Locate the Items you want to uninstall and click Next 

https://support.microsoft.com/en-ca/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Hello Elaine, 

I tried the steps you suggested, but still didnt get it to work. When I tried to uninstall P3D, the uninstaller would get stuck at uninstalling the Scenery component. Even when using the program linked above, I was able to get rid of the Client, and Content, but even that program gets stuck when trying to remove the scenery program. 

b7xvCy7.jpg

It been stuck at this for the past one hour now. Please advise how I can proceed with the uninstallation ? My P3D folder is empty, and the generated files and folders have also been deleted. 

Thanks 

9W

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