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Activation issue

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After installing the installers for today's service pack, my activation key does not work. 

David J. Zill Core I7 8700K @ 5.3 Ghz / Liquid cooled (Kraken X62)/32GB DDR4 3200 RAM/EVGA 1080 Ti SC/ Acer X5280HK G-SYNC 4K Monitor/ ASUS Essence STX II Sound Card/ Samsung 960 Pro M.2 PCI-E SSD 2TB/ Windows 10 Professional 64/ Latest drivers

 

Me too, activation failure as well..

Hope they fix this soon.

 

Keith Mann

Edited by drayton_k

Fixed this now by following the readme properly!!  Removed the old version first and then installing the new version. All now fine...

 

Keith Mann

Edited by drayton_k

  • Commercial Member

Couple quick items:

  1. As is usual with releases (particularly the expansions) it is imperative to read our announcements and "read me" files, and follow their direction; and
  2. Keep in mind that stuff like this is usually best to go directly to support to receive official support.

Kyle Rodgers

Well, I uninstalled 747 QOTSII and installed from a new download. Flew it, everything good.

Then installed 747-8. Everything looks good until Activation: I enter the newly purchased code when asked, it gets to "Entering context" (or something like that), hangs for 30 seconds or so, then coughs up "Error. You are not licensed".

Thoughts?

Thx!

  • Commercial Member
12 minutes ago, PopsBellNC said:

Thoughts?

Might sound a bit dumb, but are you sure you're using the 748 key? It looks like XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (not the order ID, and not the 744 key). If you continue running into issues, please reach out to support in the link in my sig.

Kyle Rodgers

3 minutes ago, scandinavian13 said:

Might sound a bit dumb, but are you sure you're using the 748 key? It looks like XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (not the order ID, and not the 744 key). If you continue running into issues, please reach out to support in the link in my sig.

Not dumb at all - lemme check...

9 minutes ago, PopsBellNC said:

Not dumb at all - lemme check...

Yep - I am using the correct key. I just started a ticket as advised.

 

Activation issue - solved. A router/firewall issue on my end.

What an aircraft! 😎

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