Aviation_houston

P3D V4, Dxgi and invalid hardware errors

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So about last week i started getting dxgi errors with prepar3d and i tried rolling back drivers and that didn't work, so i tried uninstalling my gpu in device manager and also that didn't work so after that i started getting Invalid hardware or Driver Detected errors too, so i reinstalled my sim and that didn't do anything either, tried debug mode in nvidia control panel but after bit it starts again so i don't know what to do at this point, I'm using a gamig laptop with a GTX1050TI & I5-7300HQ with 8 gb of ram, I'm afraid of using ddu because i heard it messed up some peoples laptops, and I'm using the october update from windows, i don't know if thats the problem but I'm just letting you guys know that.

Edited by Aviation_houston

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Yeah that post didn’t help me at all sadly 

Edited by Aviation_houston

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Did you make any hardware changes?

I've tried disabling my driver back when I had a GTX 960M and was running FSX:SE.

It did raise a "Invalid hardware detected" message. (Which I posted in AVSIM.)

Apparently, I just had to reinstall drivers from Dell's website. (I used to use a Dell laptop.)
You should probably check if your laptop manufacturer has any software where it can detect any out dated drivers.

Edited by arwasairl

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I use a lenovo legion y520 and the last driver that they have on their website is from July i don’t get the error with it but haven’t tested it long enough to see if it works longer than 10 minutes 

Edited by Aviation_houston

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20 hours ago, Aviation_houston said:

So about last week i started getting dxgi errors

Do you have any ideas for why you might've gotten the DXGI errors?

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Keep in mind that the drivers on Nvidia's website are typically not for laptop GPU's.  You will most likely get installation or device errors if you use them.  You have to get specific drivers from the laptop manufacturer.

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https://www.nvidia.com/Download/driverResults.aspx/138699/en-us

This driver is English and is for WINDOWS 10 (x64).

This is the "Notebook" version of the driver. So it won't have any errors. (I hope)

If you have anything under Windows 10, then specify.

If you want to find drivers yourself, go to:

https://www.geforce.com/drivers

Make SURE you select GeForce 10 series (Notebook) in the manual driver search. Also, make sure you download the same driver for your OS.

You can also use DDU, which i can guarantee that it won't mess it up.

The only reason for people's laptops are messed up, is probably that they didn't know how to use it.

Well here it is:

https://www.guru3d.com/files-get/display-driver-uninstaller-download,19.html

Edited by arwasairl

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Ok i currently trying 399.07 seems like am i not any getting problems with it yet so if starts again might have to try out DDU do you know if safe to use or not *Like does it contain viruses or what not* i'll let you know how it goes. And yes i know what drivers to download.

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So update, install 416.34 earlier and got the error again, So i reinstall the drivers from lenovo webside where you can find it  here https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-y520-15ikbn/downloads and i fell asleep and woke back up and i didn't get the error so i reading a ea post about this they where talking about doing a "clean boot" so i'm currently testing that out, installed 416.34 again and it's working out so far i'll give you another update later. links to the stuff i am talking about. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows https://support.microsoft.com/en-us/help/2665946/display-driver-stopped-responding-and-has-recovered-error-in-windows-7  https://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/td-p/1118490

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One link you gave was for Windows 7. Is your OS Win7 or Win10? The driver I gave you was for WIndows 10 x64. Make sure you download a driver that's corresponding to your OS.
Or else you'll be in driver hell trying to fix registries and end up reinstalling Windows. 😛 

Edited by arwasairl

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21 hours ago, arwasairl said:

One link you gave was for Windows 7. Is your OS Win7 or Win10? The driver I gave you was for WIndows 10 x64. Make sure you download a driver that's corresponding to your OS.
Or else you'll be in driver hell trying to fix registries and end up reinstalling Windows. 😛 

So i reinstalled windows and still getting error i don't know what to do at this point.

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1 hour ago, Aviation_houston said:

So i reinstalled windows and still getting error i don't know what to do at this point.

Did you reinstall Windows, then installed the game? Or did you install anything else?

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On 11/1/2018 at 3:19 AM, Aviation_houston said:

...I'm afraid of using ddu because i heard it messed up some peoples laptops, and I'm using the october update from windows, i don't know if thats the problem but I'm just letting you guys know that.

Hi mate: I'm using DDU for a couple of years now, and NEVER EVER had anything like uninstall-issues or somethin like that (playing P3D on a gaming laptop too).

Based on my own experience it's easy peasy to use; even it's developer is constantly updating this amazing freeware-tool.

But I ALWAYS obey some rules when operating DDU as adviced by its creator:

  • Firts create a restore point manually.
  • Second: uninstall graphic drivers in SAVE MOD ever.

Ah, forgot something essential I've done for more than one year or so: 

  • After getting sick off of all this Windows 10 annoyances I threw this OP System to the junk and remedied many of its issues (like unwilling updates etc...) by installing Windows 7 Pro 64-bit. 

Looking back I think this was one of the best "tweaks" I could have done.

 

Best regards.

Edited by KBUR
English is NOT my mother tongue.

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Hi,

 

I also had this error for some time and nearly dropped P3d for that reason. I also had fears to edit my registry but what cured the problem for me was finally using this solution with editing the registry:

Found this solution on the internet, works for me 100% with P3Dv4.3 on Win10 64bit, Nvidia GTX1080ti and latest drivers. 
The problem: a thing called TDR checker monitors the computer’s hardware, particularly the GPU. When the GPU stops responding with the computer for 2 seconds TDR checker restarts the driver. The TDR checker was good on paper but did not work in the real world as a GPU can stop responding when it is working hard.
Here is the solution that worked for me, it requires an extra sub key entry into the Windows registry, so please only implement if you feel OK with editing your registry!

- Exit all Windows based programs,
- Click on the Windows Start button, type regedit in the Search box,double-click regedit.exe from the results above.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation,
- Browse to and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
- On the Edit menu, click New, and select the QWORD (64-bit) value from the drop-down menu,
- Type ‘TdrLevel’ as the Name and click Enter,
- Double-click TdrLevel and set the value as 0 (it is set to that by default, but double check) and click OK,
- Close the registry editor and restart your computer for the changes to take effect!

I saw this fix mentioned earlier in this thread, but make sure you create a Qword (64bit) key for Windows 64 bit OS and NOT a Bword (32 bit) key because that wil not give the right result.

If you encounter a DXGI hung/removed error again please make sure that this key still exists in your registry!
It happened to me once that the key vanished after a Windows Update, resulting in the dreadful DXGI hung error once again.
 

 

Give it a try. It worked for me and I never got that error again. Here is also a video showing what to do. It is the same procedure mentioned above:

https://www.youtube.com/watch?v=5FWAVe1km_g

Cheers

Dirk

  • Upvote 1

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1 hour ago, redchiefnr1 said:

Hi,

 

I also had this error for some time and nearly dropped P3d for that reason. I also had fears to edit my registry but what cured the problem for me was finally using this solution with editing the registry:

Found this solution on the internet, works for me 100% with P3Dv4.3 on Win10 64bit, Nvidia GTX1080ti and latest drivers. 
The problem: a thing called TDR checker monitors the computer’s hardware, particularly the GPU. When the GPU stops responding with the computer for 2 seconds TDR checker restarts the driver. The TDR checker was good on paper but did not work in the real world as a GPU can stop responding when it is working hard.
Here is the solution that worked for me, it requires an extra sub key entry into the Windows registry, so please only implement if you feel OK with editing your registry!

- Exit all Windows based programs,
- Click on the Windows Start button, type regedit in the Search box,double-click regedit.exe from the results above.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation,
- Browse to and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
- On the Edit menu, click New, and select the QWORD (64-bit) value from the drop-down menu,
- Type ‘TdrLevel’ as the Name and click Enter,
- Double-click TdrLevel and set the value as 0 (it is set to that by default, but double check) and click OK,
- Close the registry editor and restart your computer for the changes to take effect!

I saw this fix mentioned earlier in this thread, but make sure you create a Qword (64bit) key for Windows 64 bit OS and NOT a Bword (32 bit) key because that wil not give the right result.

If you encounter a DXGI hung/removed error again please make sure that this key still exists in your registry!
It happened to me once that the key vanished after a Windows Update, resulting in the dreadful DXGI hung error once again.
 

 

Give it a try. It worked for me and I never got that error again. Here is also a video showing what to do. It is the same procedure mentioned above:

https://www.youtube.com/watch?v=5FWAVe1km_g

Cheers

Dirk

ok i'll try this

 

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5 hours ago, KBUR said:

Hi mate: I'm using DDU for a couple of years now, and NEVER EVER had anything like uninstall-issues or somethin like that (playing P3D on a gaming laptop too).

Based on my own experience it's easy peasy to use; even it's developer is constantly updating this amazing freeware-tool.

But I ALWAYS obey some rules when operating DDU as adviced by its creator:

  • Firts create a restore point manually.
  • Second: uninstall graphic drivers in SAVE MOD ever.

Ah, forgot something essential I've done for more than one year or so: 

  • After getting sick off of all this Windows 10 annoyances I threw this OP System to the junk and remedied many of its issues (like unwilling updates etc...) by installing Windows 7 Pro 64-bit. 

Looking back I think this was one of the best "tweaks" I could have done.

 

Best regards.

Ok if i keep getting the error i will try this.

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12 hours ago, arwasairl said:

Did you reinstall Windows, then installed the game? Or did you install anything else?

just the game

 

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Since I removed Nvidia Inspector, DDU'ed the driver and installed the latest one, I had 0 problems. Before that: tons.

And btw. been upgrading drivers normally also without issues.

No registry hacks, no card downclocking, no voodoo...

I think any kind of external "manager" or FPS limiter messes up the sim.

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2 hours ago, SimonC said:

Since I removed Nvidia Inspector, DDU'ed the driver and installed the latest one, I had 0 problems. Before that: tons.

You should take his advice 😉

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