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Can Anyone Help With a HiFi Sim Issue Please?

Featured Replies

Hi guys

Didn't know where to post this, so hoping here is ok....

I recently purchased Active Sky for X-Plane 11.  However, I cannot either activate it, nor register for help on their forums, nor create a ticket with HiFi Simulations!!!

Every time I try, I never receive their allegedly sent confirmation email:-(  Obviously, I keep checking my spam folders too, but not getting anything from them:-(

Does anyone perhaps have an email address for support?

OR....  HiFi Sim, if you see this please help

Many thanks

Windows 10 (x64) - X-Plane 11 - M/B: Asus ROG Maximus IX Hero - CPU: i7 7700k (@5.0GHz) - RAM: 32Gb Corsair Vengeance LPX DDR4 @ 3200MHz - Video: GTX1080ti - Cooling: Custom water loop (EK 140 Revo D5 pump/res combo, EK EVO CPU block, EK XE360 Rad)

I have no problems with HiFi sky and Active-Sky for X-plane.

This is my latest email adress from HiFi Sky:  support(at)hifisimtech(dot)com

forum: https://hifisimtech.com/forums/

Succes

Jo va Bra

Edited by charliearon
fixed email to prevent spam

Are they whitelisted in your AV? I have run into that a few times.

  • Author

Thanks guys will try the email.

Dont use addon AV software so no white list

Windows 10 (x64) - X-Plane 11 - M/B: Asus ROG Maximus IX Hero - CPU: i7 7700k (@5.0GHz) - RAM: 32Gb Corsair Vengeance LPX DDR4 @ 3200MHz - Video: GTX1080ti - Cooling: Custom water loop (EK 140 Revo D5 pump/res combo, EK EVO CPU block, EK XE360 Rad)

  • Author
59 minutes ago, Jovabra said:

I have no problems with HiFi sky and Active-Sky for X-plane.

This is my latest email adress from HiFi Sky:  support(at)hifisimtech(dot)com

forum: https://hifisimtech.com/forums/

Succes

Jo va Bra

This email address worked. Had an auto response so far. Thanks my friend much appreciated:-)

Edited by charliearon
fixed email to prevent spam

Windows 10 (x64) - X-Plane 11 - M/B: Asus ROG Maximus IX Hero - CPU: i7 7700k (@5.0GHz) - RAM: 32Gb Corsair Vengeance LPX DDR4 @ 3200MHz - Video: GTX1080ti - Cooling: Custom water loop (EK 140 Revo D5 pump/res combo, EK EVO CPU block, EK XE360 Rad)

Add info: I bought ii by: JustFlight (authorized reseller). So i've got all the information from their.
So look in your e-mail from your reseller.

Success

  • Administrators

Charlie Aron

AVSIM Board of Directors-ADMIN/Moderator-Registrar

Just going to run a Chromebook and not upgrade to a Windows computer. Too many problems with the new Sims! 😱
Trying to keep peace and harmony and the will of Landru on the site seems to be a full time job!

                          images (1) (1).jpeg

  • Author

That's interesting....  As soon as I post on here, I've suddenly just received my email verification code from ActiveSky lol

Came in 10 mins ago:-)

Windows 10 (x64) - X-Plane 11 - M/B: Asus ROG Maximus IX Hero - CPU: i7 7700k (@5.0GHz) - RAM: 32Gb Corsair Vengeance LPX DDR4 @ 3200MHz - Video: GTX1080ti - Cooling: Custom water loop (EK 140 Revo D5 pump/res combo, EK EVO CPU block, EK XE360 Rad)

  • Author

Thanks for the help guys - looks like im sorted now.  Avsim to the rescue once again:-)

 

Windows 10 (x64) - X-Plane 11 - M/B: Asus ROG Maximus IX Hero - CPU: i7 7700k (@5.0GHz) - RAM: 32Gb Corsair Vengeance LPX DDR4 @ 3200MHz - Video: GTX1080ti - Cooling: Custom water loop (EK 140 Revo D5 pump/res combo, EK EVO CPU block, EK XE360 Rad)

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