Hi all, quick update, as I am concerned about the shipping order. We aim to ship in the order they were ordered. If that is not the case then I apologise. It is certainly not on purpose but may be that has happened in a couple of cases.

All our shipping backlog is exported into excel and sorted and it may be that a date sorting error has caused this to happen. I will look into it tomorrow but it is certainly not the norm and will only be a very small number.

14 hours ago, citan said:

especially for out-of-order dispatching is what worries me.

 

19 hours ago, p6driver said:

I ordered back in late August

Both of you here that ordered before, please email [email protected] with your avsim username and the email you purchased with so I can tie them together and I will take a look. I would expect ones from back then to be on the way this week though.

Chris

Edited January 4, 20233 yr by tutmeister

Hi Chris,

No need to followup,i can wait. This was just a let you know there was hitch in your system. The wait is worth it.

Thanks for answering quickly.

Regards

Les

I have just sent an email, as I have also been waiting since late summer and have not yet received a shipping confirmation.

 

2 hours ago, JRBarrett said:

I have just sent an email, as I have also been waiting since late summer and have not yet received a shipping confirmation.

 

You should have had a response by email now thanks Jim.

3 hours ago, tutmeister said:

You should have had a response by email now thanks Jim.

I did indeed, with tracking number. Thank you very much!

Hi Chris,

happy new year!

I sent you an email on January 7th regarding my order #2965

Looking foyard your answer.

Antoine

Thanks Chris,

Just got my tracking details.

Les

On 1/4/2023 at 6:18 PM, tutmeister said:

Both of you here that ordered before, please email [email protected] with your avsim username and the email you purchased with so I can tie them together and I will take a look.

I too decided I'll just wait and I eventually got an e-mail on Friday last week telling me my yoke will be collected by courier on Monday. I didn't receive shipping letter till Tuesday evening (after I responded to the Friday's e-mail)... and it's another Friday and the yoke hasn't shipped yet - it's just the label. As I said, I don't mind waiting but if I'll get an e-mail telling me something is going to happen on Monday then... I'm just tired of getting a scarce stream of information I can't even rely on. I don't know what's the reason but it doesn't feel right.

On 1/11/2023 at 7:03 PM, p6driver said:

Just got my tracking details.

Lee, may I ask was yours shipped already?

I’ll throw my order (#2974) in the hat as well. Since I ordered late November (26th to be exact), I’m guessing I may still have a few months to wait. But I too have sent multiple emails with no reply. The fulcrum website at the time I ordered said they were expecting to ship orders starting late November, so I was under the impression back then that things were caught up and my yoke would ship shortly after my order. Then I received the December 7th group email stating some of the metal components would be ready the next day and that orders would be shipping that weekend. But no luck, and no reply to my three emails requesting updates since then. I’m glad I found this forum, as at least I have some idea what’s going on.

Jay

My hat had better go into the ring too. I ordered on 26 September (order No. 2792) and had estimated from what was being said that after the case delays it should be shipped last week or this. I therefore enquired by email on Monday when my yoke was likely to be shipped. To date, like many, I’ve received no reply nor any notification of shipment. 

That together with reading this forum and the general lack of information is causing me concern as to what’s happening. If each order has a sequential number then there are upwards of 200 yokes ordered following mine. On the website it states that new pre-orders are being taken and delivery should be in about four weeks. That suggests at least fifty a week are being shipped and we should all have them in that time. I just don’t yet see that that is happening but I’d love to be proved wrong and all of us be enjoying our yokes in the near future.

 

David

 

 

I ordered mine August 12 order #2739

 

 

Jack

Update, just in case, maybe this information is useful to someone - my order (#2788) was picked up by FedEx on Friday. The status on the Fulcrum's "orders" page didn't change, so I wouldn't rely on it too much.

On 1/6/2023 at 3:13 PM, JRBarrett said:

I did indeed, with tracking number. Thank you very much!

My yoke (order # 2737) was picked up at Fulcrum’s facility Friday Jan 6, and delivered Thursday Jan 12 here in the US. I installed it yesterday, and it works perfectly!

Edited January 15, 20233 yr by JRBarrett

I have not received any tracking information and the website still shows processing.

On 1/15/2023 at 2:47 AM, citan said:

Update, just in case, maybe this information is useful to someone - my order (#2788) was picked up by FedEx on Friday. The status on the Fulcrum's "orders" page didn't change, so I wouldn't rely on it too much.

Well for my sake I hope yours was an out-of-order fulfillment and that the “current” order numbers that are shipping are the 2900 range, if not close to it.🤞