Using the Windows store version since release, premium deluxe content was working for me -- until today. It is still shown as installed and owned, but in the content manager, it shows no details anymore. Aircraft are not shown in aircraft selection screen, and detailed premium airports don't show up.

Seems other users are affected, too (https://forums.flightsimulator.com/t/content-disappeared/232785/7), and I've reported to Zendesk, but out of curiosity, I'd like to know if there are more users here who have the same problem -- premium content working previously, but not anymore?

Edited August 29, 20205 yr by MarioDonick

Nope, got the 787, 152A, glass gauge 172 etc all showing up, and flew that 172 earlier on today.

I have not had this issue myself. 

Is it showing up in your Content Manager  in game ?

Try signing shutting down game , sign out of Xbox app. Sign back into the Xbox account and the restart MSFS

Edited August 29, 20205 yr by SirDan

4 minutes ago, Chock said:

Nope, got the 787, 152A, glass gauge 172 etc all showing up, and flew that 172 earlier on today.

Is this recent, or a few hours ago?

3 minutes ago, SirDan said:

Is it showing up in your Content Manager  in game ?

Try signing shutting down game , sign out of Xbox app. Sign back into the Xbox account and the restart MSFS

Yes, and done that already without success.

In the meantime, other threads about this issue pop up in the official forums. So must be something new.

If it showing in your content manager then I would put in ticket at Zendesk , asap

 

https://flightsimulator.zendesk.com/hc/en-us

Just now, SirDan said:

If it showing in your content manager then I would put in ticket at Zendesk , asap

 

https://flightsimulator.zendesk.com/hc/en-us

Done already 🙂

It's not a very urgent issue for me, since I don't use the premium planes very often, but losing the airports is a bit sad. But I'll see how it develops and in the meantime fly elsewhere in the TBM or CT or in the ... well, Carenado CT182...

8 minutes ago, MarioDonick said:

Is this recent, or a few hours ago?

30 seconds ago.

I have the same problem with the Premium Deluxe version of Steam. I had not been able to take the simulator for many days and today that i can, all the content premium is gone

I reinstall but without sucess.

 

Edited August 29, 20205 yr by jopasaps

5 minutes ago, Chock said:

30 seconds ago.

Interesting, thanks 🙂

Just to add a thing: Two people I know from the "real" world also have the issue since today.

Ever seen that "Airplane Repo" show? 😉

4 minutes ago, Adrian123 said:

Ever seen that "Airplane Repo" show? 😉

Yeah. It was fake...

Just now, b1bmsgt said:

Yeah. It was fake...

Oh , it was so phony!! Made me think of that though.

Just now, Adrian123 said:

Oh , it was so phony!! Made me think of that though.

You're right!

This is very strange issue , I just purchased the Deluxe edition for a friend early this am and he has just now gotten it all down loaded ( took him 4.5 hours) and he has it all.