1 hour ago, Glenn Fitzpatrick said:

The term "Patch" implies you are admitting there were genuine issues and hence are leaving yourself open to potential litigation.

Seriously... 😄

14 minutes ago, Bert Pieke said:

Seriously... 😄

Yep 😄

We had some major issues were I work with scanner drivers for some very expensive enterprise level scanners from a major company that basically were randomly trashing Windows and forcing a reinstall, but the company denied there was an issue and said a patch or firmware update was unnecessary as there was no issue. Eventually when I got to speak with a senior support person he said "off the record" that normally they would sneak through a stealth patch ostensibly for something else that just "happened" to also fix the issue, or in some cases create a firmware update that was not publicly released but available from support, but in this case they had been threatened with some serious litigation and management had decided to just deny any such problem existed and never patch it.

You will be surprised how common "Stealth" patches are in the industry, bring out a patch that supposedly is adding a minor feature update but it actually fixes an issue they do not want publicly acknowledged.

 

However I doubt that is really the case here, I was being tongue in cheek.

Edited October 28, 20205 yr by Glenn Fitzpatrick