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Guest Len

Wilco/FeelThere Airbus

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As we have first "sirious" airbus for fsx on the market for 41 Euros I just felt the need to alert you all of what to expect.I shure want to hear other peoples opinions.This product is unfunctional. It is imposible to acces wilcos site to fill support form and FeelThere posted this "For reasons I cannot express here the Airbus product is not supported by us yet"The plane is almost unflyable. Batterys can not be swithed on from VC. You must first load 2D cocpit to start the simulation. Navigational database is very poor. There are no all SIDs and none of transitions for a large airport like LOWW. Autothrust THR CLB is not working after initial climb as it supose to.QNH knob is not working from VC.ILS freq is not auto set on approach.Autopilot is not working at all on ILS approach (when you set ILS manualy). It wont intercept localizer nor the GS. The whole Flight Management system is not working properly. It calculates silly things. Vertical guidens is very funny to.T/C and T/D are not calculated at real time.And at the end engines can not be fully turned off. Eaven if you turn of the fuel pumps. The manual is great and from the manual I got the impresion that, Wow, thay made everything that could make this product just good. But the thing is that plane simply is not working acording to manual. It is imposible to make a dicent flight. The thig that makes me MAD is that Wilcos site is down because who knows how many people are buying this thing!?!?!STOP!!!!This product isnt finished and is not functionl at all. I have spent 2 days now, trying to figure out who is crazy here. The thing is simple here. They are selling something that simpy doesnt do what they clame it does. And the question.Can we as a community do something about companyes that are takeing our money and not dilivering eaven 50% of what they claim that they will!??

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If you cannot get them to respond for reasons not your fault then get a refund. I would remove the plane from my computer, and call the bank to dispute the charges. I would claim the product is unusable and the vendor non responsive. They must respond to your claim or lose the charge. I don't care what their stupid "no refund policy" states.Bob...

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The rate at which feelthere churn out aircraft is it any surprise the Airbus is full of bugs? If I were you I'd wait for a quality bus...

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Yes, but I couldn't say that that are bugs. You can't say it is a bug if you cant start systemy normaly, can't land, and can't shut down engines.I mean. Thay had to do a standard flight before they meda a release. I simply dont understand this. It is ok to have some bugs. But it is not a bug when main features dont function at all.

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>Yes, but I couldn't say that that are bugs. >You can't say it is a bug if you cant start systemy normaly,>can't land, and can't shut down engines.>Use the right mouse button to shut down the engines - manual p.57, italics text.Cheers,S

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Thanks for response.Yes I know that. But engines does not shut down completly. On Engine display it stays N2 at 22% And fuel flow at 110. Eaven if you shut down fuel pumps the result is same. Eaven if you shut down all electricity and turn it on again results are the same. And the sound of engines could still be heared (very low, something like apu).

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I've paid for it but can't download it.The download link they sent me does not have a password.It only has an order number and key code; which I think is for installing the program/registration later?Anyway, I've tried using the order number and the key code for starting the download but neither work. So I'm

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That is indeed very disappointing. I have been looking forward to an Airbus for a long time.Unfortunately, Wilco and Feelthere never learn. Wilcos server is pathetically slow and unreliable, the support from Feelthere is shaky at best and non-existing from Wilco. You never know who really supports their products. While the final patched products are usually enjoyable after a few months, they are one of the worst upon launch and makes you wonder, if anyone has done any testing. How can you miss obvious bugs like the ones mentioned above?Feelthere has certainly the potential of being one of the best developers, if they would cut their ties with Wilco and start being more careful and diligent.Pat

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Well, at least you've been able to download it.Call me stupid, but even after the fiasco with their last A320 PIC which could'nt even climb higher than your average Wright Flyer, I was still looking forward to a new and decent Airbus. So I bought the new bus immediately after release. Then came the disappointment. Tried to download it three times. The link which I got to my downloadpage through the confirmation email worked fine. But when I clicked on "Download", I got a server timeout every time. Then the message came: "For security reasons you can't click the download link more than three times, please contact us if you did."Ok, could be that their server has a few problems tonight, let's try again tomorrow. Asked for a downloadcounter reset and got it the next morning. Yesterday night after work, tried again, same problem. Still no Airbus, my 50

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Hi fellows!I did purchase this one too (Standard) about 1 hour ago. No e-mail yet, so I haven't even been able to try starting the download. First time doing business with Wilco, and first time with any on-line shop to see this kind of sluggish action... Hoping that this isn't the last time too. The manual is already on my machine, but not a byte of the plane.Petteri PulkkinenVihti, Finland

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I would wait for at least a few days until even trying to download. If you use up your limit of trying it more than 3 times, then you'll have to deal with Wilco, which will take even longer.Sad, but true..

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I think I will things going like this wait for couple of days as I don't have any download link yet and tomorrow I'll travel away for weekend..Petteri

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This product is unfunctional.It is imposible to acces wilcos site to fill support form and FeelThere posted this "For reasons I cannot express here the Airbus product is not supported by us yet"Is this a replay with the last airbus team they screwed - developers of the A320 Pilot in Command. Releasing it too early before the developers wanted to do so and then shafting them monetarily.

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The last Airbus, the A320 PIC, was developed by Anticyclone, not Feelthere.Wilco is 'only' the distributor.Pat

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Got mine last night for testing, deleted it after 2 hours. It's complete rubbish. Waste of money.

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I now that thay have "no refund policy", but can we do something here?Thay took 50 Euro from us for something that doesent do what they said it will do.It is not functional. Rubish!I have fill the support form more than 12 hours ago and stil didnt get any reply. not eaven automated.Let me get clear here. I didnt expect anything septacular. I just wanted it to work. To have FMC and auto flight in fsx until airlinerXp is out. But this.... thay can be very happy if somebody dont sue them! I'm so mad because i dont remember that i was ever chited this way. 50 euro is not small money. And I realy dont want to deposit my money with them and wait for service packs. I'm not a bank!So any idea on how to stop this?

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I downloaded it last night also, the $50 is no big deal and curiosity got the best of me. I was able to download the Deluxe FS9 version on the second try so I was pleasantly surprised.The pleasant surprise blew up in my face like an IED in Iraq after I got a load of this bug ridden monstrosity that Feelthere developed and Wilco released.Many of the OBVIOUS bugs have been pointed out on this forum, and since Feelthere says that they are not supporting THEIR PRODUCT until next week, so complain to Wilco, it is what it is.I've already called Mastercard and disputed the charge. Broken product and no support (I'm not concerned when Feelthere will decide to support their product). I've already stated my case to my CC company and they will charge back the money to my account. Simple and plain.Quite frankly, I've had it with the trash some developers are trying to pass off for ever increasing amounts of money. So I say this, this time for complaining is over. The time for shoveling money for the sake of *supporting* developers is over. Now, I am voting with my wallet. Deliver garbage, receive a chargeback, end of story. I suggest you do the same because complaining never gets you anywhere.Thank GOD there is still a Flight1 who stands by EVERY SINGLE PRODUCT they release. From now on, if it doesn't come in a Flight1 wrapper, I will be very hard pressed to buy it. AND the funny thing is that Fight1 has a very liberal refund policy and I've NEVER even considered using it! How about that?

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Hmmm, the guy in the Avsim SS Forum seems to like his new 'bus:-)

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>I've paid for it but can't download it.>>The download link they sent me does not have a password.>>It only has an order number and key code; which I think is for>installing the program/registration later?>>Anyway, I've tried using the order number and the key code for>starting the download but neither work. So I'm

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Lol, it is funny how most people in these forums always complain about new releases (except for the PMDG ones, which are not bug free at all when they are release, wonder why). I remember when the LDS was released. A saw a lot of postings saying it was unflyable too.Wait for the SPs. they will come and will address most of your problemsI am not a big fan of Feelthere, although I have to say that their ERJs + 737 are very very good. Oh well not as good as the LDS or the QOTS, but at the price I paid for them I was very happy with what I got.Until FT+Wilco release SP1,2 etc (that they will as they had done with every product) I will answer some of your complaints, just to demonstrate that not everything has to work perfectly to enjoy FS.Batteries cannot be switched from the VC. Oh, come on. I fly everything from the VC and there are a lot of products that need to have switches used from the 2d. I mind so little about this that I have been able to merge a lot of great panels with ACs with VCs. Of course I am not able to use all the switches from the VC, but as long as I can take off and land within the VC I am happy. What do I care about batteries, lol.Navigational DB is poor: Oh yeah, nothing new with FT products. They had improved it a lot since they released the ERJ, but is still poor compared to others, mostly with PSS's ones that have every procedure, wp and airway that exist out there. I guess this will still improve more as time passes and users keep adding SID and STARS. Yet the wps and airways continue to be poor. Nonetheless I still like the FT products.AT THR CLB is not working after initial climb as supposed. Not sure what you mean, but if is just that you can't climb with the AT that's something I can live with until there's another A320 or a SP is released.QNH Knob is not working from the VC. USE THE 2D!!!ILS freq is not set on app. Well that's something Airbuses are supposed to do, but you can do it manually until a SP, can't you?Autopilot is not working on ILS. Land manually, I know an airbus should do it by itself, but what is the fun of flying it you let it do it by itself. I hardly ever use autolands.The whole FMC calculates silly things. What are those?TC and TD are not calculated in real time. Like most addons I can say. And the engines canot be fully turned off. I can live with this until SP.The thig that makes me MAD is that Wilcos site is down because who knows how many people are buying this thing. Well I am with you here. Wilco is awful. I guess FT works with them as they have a good deal, but Wilco is bad.Can we as a community do something about companyes that are takeing our money and not dilivering eaven 50% of what they claim that they will!? My bet is that, like said in other topic, this AC was released as per Wilco date, not FT date, and what hadn't be finished will only start to feel right after SP1 or SP2.What awes me is the price, and I start blaming PMDG for that, who are the ones that like to pull the most they can from our pockets. They set a price that's higher than any other addon, then everyone follow them. It seems Wilco is doing the same now. Too expensive, and all our salaries hadn't raised in years.Leo

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i've never had more than a 24 hour delay in getting my counter reset (did this a few times during the update process with the 737).wilco is 8-5/M-F. i belive their zulu time is -0100, so keep this in mind when sending requests.--

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>Lol, it is funny how most people in these forums always>complain about new releases (except for the PMDG ones, which>are not bug free at all when they are release, wonder why).i've never understood why so many simmers have forgotten the 736-7 and 738-9 release issues. the uproar. anger. comments of legal action and refunds. the 'its unflyable' comments filled the forums, etc.add this little wrench in the mix -- PMDG were not in charge of the navdata and the manual was released after the product. the sim commuity 'hung PMDG out to dry.'now ... nothing. great company. the best. can do no wrong.the 737NG is a mature product. after months of hard work things were corrected and it is seen as a benchmark product.nothing survive a release error free. no product will be perfect (there are just to many differing opinions on what is 'right'). there are to many different PCs on the market for every possible hardware/software combination/conflict to be found during beta.if you are unsure about a developer or product, don't buy it!. if you have a concern about a product post a description of the challenge - not a flame. if a CTD occurs what were you during just prior to the crash; and have you been able to duplicate the CTD. i don't care how good the programmer, fixing 'it sucks' is a challenge when looking at all the computer code.--

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I simply can not accept what Leo is saying.Yes, it is a "game", but the rules are the same for any other product on any other market.I have a software company and I cant imagine that we would release something that hasent been tested. Or sell something unfinished simply to get money to finish development.That is what they did. Sold us something that hasent eaven been in beta phase, and now WE, the users are financing finishing of the product. OK, I can live with that if they announce that in form of preorder or something. But this has ofended me wery much! OR, I want a share i profits If I give them money for development! You know what I want to say.All that you have said is ok for product worth max $10!I shure will contact my credit card company.

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