OS：win10， Downloaded new v1.2 ai manager, run as administrator, when waiting for the update, a cmd window popped up showing taskkill command killed ai manager  process.   How to deal with this problem? thanks!!

Have you already installed AI Manager from before or is it a fresh install?

 Maybe disable antivirus/system security as it sounds like it is blocking the process. New programs can often cause that.

Edited August 12, 20232 yr by Dave_YVR

4 hours ago, gabriel122 said:

OS：win10， Downloaded new v1.2 ai manager, run as administrator, when waiting for the update, a cmd window popped up showing taskkill command killed ai manager  process.   How to deal with this problem? thanks!!

I don't have set it to be run as administrator and it runs fine. Let it update itself after the CMD window and wait for the main UI to be loaded up.

Once open, In the UI click on Settings and then under the AIGAIM-OCI tab make sure the path is pointing exactly where your AI files are (your community folder or any other folder you have selected to be linked to the community folder).

On 8/13/2023 at 4:06 AM, Dave_YVR said:

Have you already installed AI Manager from before or is it a fresh install?

 Maybe disable antivirus/system security as it sounds like it is blocking the process. New programs can often cause that.

yes  it's a fresh install,  no third party antivirus and security software and I will shut down the windows one and give another try. Thanks.

On 8/13/2023 at 4:58 AM, edpatino said:

I don't have set it to be run as administrator and it runs fine. Let it update itself after the CMD window and wait for the main UI to be loaded up.

Once open, In the UI click on Settings and then under the AIGAIM-OCI tab make sure the path is pointing exactly where your AI files are (your community folder or any other folder you have selected to be linked to the community folder).

sadly the cmd window shows ai manager process has been killed and I checked the explore there is no ai manager in it. 

You sure have me confused. When either AIG program updates, there is a dos command box pops up and stops the program you are updating and then restarts it once update is finished. It's been that way since day one. You say it's first time install, that's what I find confusing, since the box pops up it sounds like you already have it installed and it's updating.

Makes no sense for a system box to come up and complain if you are not running any type of system protection.  

4 hours ago, jimcarrel said:

You sure have me confused. When either AIG program updates, there is a dos command box pops up and stops the program you are updating and then restarts it once update is finished. It's been that way since day one. You say it's first time install, that's what I find confusing, since the box pops up it sounds like you already have it installed and it's updating.

Makes no sense for a system box to come up and complain if you are not running any type of system protection.  

I got my new pc and never installed AIM before I can ensure it....   How do I know the AIM is updating itself if in explore there is no one AIM process related? 

4 hours ago, jimcarrel said:

You sure have me confused. When either AIG program updates, there is a dos command box pops up and stops the program you are updating and then restarts it once update is finished. It's been that way since day one. You say it's first time install, that's what I find confusing, since the box pops up it sounds like you already have it installed and it's updating.

Makes no sense for a system box to come up and complain if you are not running any type of system protection.  

were you seeing the same taskkill comand window thing when you install AIM in your pc? or you were seeing something different? 

I honestly do not remember what happened when I first installed it. I installed it the day it was released and am still running the original install.