no answers from Chris and support.....

[Epgd 137]

hello, what's going on with Chris and the company, I'm sending e-mails because I have a steering wheel failure and complete silence, no one responds...

does anyone know what's going on??

brds

Martin

[ark 1,291]

17 minutes ago, Epgd said:

hello, what's going on with Chris and the company, I'm sending e-mails because I have a steering wheel failure and complete silence, no one responds...

does anyone know what's going on??

brds

Martin

To understand a bit about the current situation with Fulcrum read the last couple pages of the above thread 

https://www.avsim.com/forums/topic/634653-status-of-fulcrum-and-orders/page/6/  

Unfortunately, there has been essentially no communication with Chris for a number of months.

What type of yoke failure have you had?

Al

 

 

Edited October 2, 2023 by ark

[Ray Proudfoot 8,979]

Chris hasn’t replied to my last two texts. Draw your own conclusions. He hasn’t visited AvSim since June.

[Epgd 137]

https://ibb.co/xj10rDXhttps://ibb.co/xj10rDX

23 hours ago, ark said:

To understand a bit about the current situation with Fulcrum read the last couple pages of the above thread 

https://www.avsim.com/forums/topic/634653-status-of-fulcrum-and-orders/page/6/  

Unfortunately, there has been essentially no communication with Chris for a number of months.

What type of yoke failure have you had?

Al

 

 

Hi.... a broken plastic sleeve at the entrance of the shaft - inside a box

This plastic part is holding shaft centered.....

https://ibb.co/xj10rDX

https://ibb.co/44DZrdY

https://ibb.co/MnhRb2v

Edited October 3, 2023 by Epgd

[ark 1,291]

21 minutes ago, Epgd said:

https://ibb.co/xj10rDXhttps://ibb.co/xj10rDX

Hi.... a broken plastic sleeve at the entrance of the shaft - inside a box

This plastic part is holding shaft centered.....

https://ibb.co/xj10rDX

https://ibb.co/44DZrdY

https://ibb.co/MnhRb2v

Wow, how did that happen?

Ebay may be the best bet to find some replacement parts especially if someone is selling a Fulcrum yoke "for parts" because of some other failure.

Al

 

Edited October 3, 2023 by ark

[Epgd 137]

8 minutes ago, ark said:

Wow, how did that happen?

 

I remember that from the very beginning when Fulcrum was sent to me, one of these screws was slightly loose... perhaps from at the beginning there was a small crack that was growing

I used it all the time, very gently, I never pulled it hard or nervously, etc

[ark 1,291]

2 minutes ago, Epgd said:

I remember that from the very beginning when Fulcrum was sent to me, one of these screws was slightly loose... perhaps from at the beginning there was a small crack that was growing

I used it all the time, very gently, I never pulled it hard or nervously, etc

Another possibility is that maybe someone with a 3D printer could make that black part based on measurements and pictures from the broken one.

Al

[Ted Striker 338]

If you can't find a 3D Printer to do it, from your pictures it looks like you could make a piece to do the job. Since it just holds the bushing in place you could probably make a holder that works out of a piece of hardwood with a saw, holesaw, drill, some thinking, and patience. Not too difficult and inexpensive.

Or...if you have an industrial supply store nearby that carries bearing holders you might be able to buy and modify something like one of these to work.

https://www.mcmaster.com/products/bearing-holders/mounted-bearing-type~two-bolt-flange-mount/

Ted

 

[Epgd 137]

Hi,

Thank you all very much for your suggestions and advice,

I will have to deal with it myself, I see, because "SUPPORT" is dead...

sad, but it looks like this company has ceased to exist....

brds

Martin

[SergeyPe 95]

Following the discussion about a broken front support "collar" here are the STL files for printing the part. Based on my own experience I've used an "U" shape to be able to replace the part without disassembling half of the yoke; the upper part of the collar doesn't take any load so it's redundant. Our colleague Martin has tried it and it works fine; however in my part M4 screws/ nuts were used, and Martin has M5. So I've made both versions.

BR,

Sergey 

[Epgd 137]

On 10/9/2023 at 9:20 AM, SergeyPe said:

Following the discussion about a broken front support "collar" here are the STL files for printing the part. Based on my own experience I've used an "U" shape to be able to replace the part without disassembling half of the yoke; the upper part of the collar doesn't take any load so it's redundant. Our colleague Martin has tried it and it works fine; however in my part M4 screws/ nuts were used, and Martin has M5. So I've made both versions.

BR,

Sergey 

Thanks again Sergey for your great support !!

As Sergey said, his design of this damaged part is perfect, and if anyone has a similar problem, feel free to use it.

brds

Martin

[ark 1,291]

3 hours ago, Epgd said:

Thanks again Sergey for your great support !!

Very true!

Al