Fenix Cabin Announcements or lack thereof.

[Bobsk8 12,966]

I found out today that in the windows audio mixer, there is a setting for Fenix.Gqlgateway. If that isn't turned all the way up, you may not hear the cabin announcements or they will be very low. I found out t hat after turning all volumes on cabin announcements to max, on the Fenix audio panel, you still maybe only hear one or two announcements, if you get any at all, and then it goes silent. 

I have A Pilots Life V2 which has a plug in with cabin announcements,  they are loud, and always function  at the proper time, so I think I am just not going to bother with the Fenix announcements. YMMV

[Redge 268]

Did you turn on the PA audio in the cockpit? From the Fenix KnowledgeBase, they show you how to do that, so that you get the audio from the announcements in the flight deck too:

https://kb.fenixsim.com/cabin-announcements

[Bobsk8 12,966]

35 minutes ago, Redge said:

Did you turn on the PA audio in the cockpit? From the Fenix KnowledgeBase, they show you how to do that, so that you get the audio from the announcements in the flight deck too:

https://kb.fenixsim.com/cabin-announcements

I guess you didn't read the second line in my post....

[outermarker 254]

Are you 100% sure that the announcements are actually not playing? I had a hard time hearing them in flight as well but they are just pretty quiet even with the PA at max volume, you could try a flight with the MSFS headphone simulation turned on.

[abennett 179]

I am not getting these announcements at all, because this Fenix.Gqlgateway does not appear in my Volume mixer in Windows....
 

Somehow I don't think it is starting when I run the Fenix. I have reinstalled twice, and everything else is working as normal but this seems not to.

If anyone has any ideas it would be most appreciated.

 

Thanks

[Bobsk8 12,966]

25 minutes ago, abennett said:

I am not getting these announcements at all, because this Fenix.Gqlgateway does not appear in my Volume mixer in Windows....
 

Somehow I don't think it is starting when I run the Fenix. I have reinstalled twice, and everything else is working as normal but this seems not to.

If anyone has any ideas it would be most appreciated.

 

Thanks

If you don't get that gateway, you won't hear anything. I get the Gateway, volume all the  way up on the ghateway, and so far I have heard one announcement and then it quit.

 

[techman 174]

They are absolutely working, just follow the steps in the description.

[JYW 2,991]

2 hours ago, Redge said:

Did you turn on the PA audio in the cockpit? From the Fenix KnowledgeBase, they show you how to do that, so that you get the audio from the announcements in the flight deck too:

https://kb.fenixsim.com/cabin-announcements

Not just the PA knob..... but also the CAB knob, to hear both calls from the cabin crew to the flight deck, and also announcements made by the cabin crew to the passengers.

Both need to be clicked, then rotated to the right (clockwise).

Crank 'em up!

Edited March 1 by JYW

[abennett 179]

46 minutes ago, techman said:

They are absolutely working, just follow the steps in the description.

They're not absolutely working if the Fenix.GqlGateway is not showing up in Volume Mixer

[JYW 2,991]

5 minutes ago, abennett said:

They're not absolutely working if the Fenix.GqlGateway is not showing up in Volume Mixer

That's not showing up in my system volume mixer.   Only my main sound device and Mozilla Firefox.   And the announcements are working fine for me. (As long as PA and CAB knobs have both been turned on and up).

I mean clearly they are activated for the Fenix sound engine (and turned up to max) but they are not listed in the mixer.

Perhaps it depends on OS (Win 10 or 11) and other config factors.

Edited March 1 by JYW

[Bobsk8 12,966]

51 minutes ago, techman said:

They are absolutely working, just follow the steps in the description.

I followed each and every step at least 10 times. Any other suggestions?

[abennett 179]

1 minute ago, JYW said:

That's not showing up in my system volume mixer.   Only my main sound device and Mozilla Firefox.   And the announcements are working fine for me. (As long as PA and CAB knobs have both been turned on and up).

Is anything from Fenix showing up in volume mixer?

If you wouldn't mind checking this whilst an announcement is in progress it would be great.

 

[Bobsk8 12,966]

28 minutes ago, JYW said:

Not just the PA knob..... but also the CAB knob, to hear both calls from the cabin crew to the flight deck, and also announcements made by the cabin crew to the passengers.

Both need to be clicked, then rotated to the right (clockwise).

Crank 'em up!

Been  there, done  that, NG

[JYW 2,991]

Just now, abennett said:

Is anything from Fenix showing up in volume mixer?

If you wouldn't mind checking this whilst an announcement is in progress it would be great.

 

No, nothing for Fenix in the sound mixer.

I'm in the Fenix now, configuring on the ground.  Give me 2 mins and I'll check and report back. 👍

[abennett 179]

I've been told by the Fenix team that the Fenix.GqlGateway application is the application that produces the sounds you hear in the announcements. So it would be weird if you were getting these sounds without that app running! You should see it in Task Manager!